Zaxby's Chicken Fingers & Buffalo Wings

Ordered 2 salads. Got dressing for one but not for the other. Not at home so cannot substitute.

Atmosphere: 3

Food: 1

Service: 2

I ordered two salads... a Grilled Cobb with Ranch and a Fried House, No Cheese with Lite Vinaigrette, as well as two Egg Rolls. This orders total was $27.20!!!!! The egg roll was supposed to come with a sauce, but that was not included. They Did Not put cheese on the Cobb, AND they DID put Cheese on the House.... backwards from the way they were ordered! The employee informed me that they were out of eggs, which should have been included on the Cobb salad. There was a small amount of chicken on both salads. There were a lot of tomatoes and cucumbers on one but very little on the other. I must say, the quality has gone downhill since my last experience, and the price is above the current norm, in my opinion. There were No Customers inside or at the counter to order or pick up.

Atmosphere: 4

Food: 3

Service: 3

Never in my life. First time here and maybe last. Pull up to order and I’ve been to Zaxby’s enough to know what I’m ordering and it’s simple enough an employee should know what I’m talking about. They don’t say total just pull forward. Immediately they re-ask my sauce. Ok whatever. They tell me my total. Again I been here enough that don’t sound right. I double check. We have a full on conversation double checking their traditional wings and large. She tells me they only come traditional and large. I’m like 🫥 whatever you say but you said it’s what I ordered so let’s run it. Wait wait wait…. You have the boneless wing’s and things?😑😑😑😑 like we didn’t just have a full azz conversation about traditional wings. So she tells me to pull forward like I haven’t wasted enough time. Wait wait wait. Ok I need ketchup..I’ll be nice and save her a trip when she brings my food. I go in and no one even knows about my food 🤬 like are you kidding?! How long would I sat in my car while no one fixed the already screwed up situation?!🤬 anyways. Terrible experience but good was warm at least

Atmosphere: 2

Food: 4

Service: 2

Please cook the fries longer. They’ve been undercooked for a few weeks now.

Atmosphere: 2

Food: 2

Service: 5

This place really missed the mark tonight. The food was bland and forgettable, a real disappointment. And the service? Let's just say they didn't exactly roll out the red carpet. Honestly, I've had better experiences at a gas station diner. Definitely won't be rushing back anytime soon.

Atmosphere: 3

Food: 1

Service: 2

Don’t waste your time coming to this establishment because the employees cannot get the order right the 1st time . Again, don’t waste energy, save time.

We Got Out Of Our vehicle and heard the person in the drive thru tell the customer to hold on when there was no one else in the line, We walked in waited 5 minutes and saw someone come up to the register a looks at us then leave, and this is not the first time this has happened

Atmosphere: 1

Food: 1

Service: 1

First ever stop at Zaxsbys. Forgot our order. Then got it wrong. No fry sauce. Only one kind of salad dressing. Front counter help not very helpful or polite.

Food: 3

Service: 1

How do you forget Zax sauce?

Atmosphere: 2

Food: 1

Service: 1

Decent experience, much improved over last visit.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Boneless Wings

went and ordered a grilled chicken salad and it is the most dry, burnt chicken i’ve ever had.

Food: 1

Service: 3

Took 10 minutes at drive thru to ask to take our order, then she walked away while I was giving her my order, 8 minutes later she came back and finished taking my order. Ny shrimp had RAW dough like inside so wasn't edible. This happened June 28th 2024 @ 7pm to 7:30pm. Horrible experience! Won't go back!

Atmosphere: 1

Food: 1

Service: 1

Rich fresh clean and friendly treatment from the staff

I don't normally leave reviews but tonight at Zaxby's in Talladega been one of best experiences I've had at a fast food place in long time made us feel real welcomed and good food thank you Kenny and nya y'all made us feel very welcome and had the best attitude thank you again and the cooks were very quick and prompt getting food out

Atmosphere: 5

Food: 5

Service: 5

The store wasn't the nicest but food was good. I got my food to go and I had asked for extra napkins. Well I didn't get ANY napkins and no silverware for my salad.

Atmosphere: 3

Food: 4

Service: 2

Recommended dishes: Salads