Everything was good, got my drink wrong, but that was fine, it was clean not to friendly, it was busy, but over all good.
Atmosphere: 4
Food: 5
Service: 4
Jillian Nichole
This place is awful. We waited for 30 minutes in the drive thru to be asked to park so they can bring us our food… 2 biscuits and 2 hashbrowns…. We waited 15 more minutes in a parking space to get the stalest biscuits that had to be hours old… if you were going to serve me old biscuits anyway why the wait??? This has happened 3 past times I have come here and this is it for me. Wont be back, money is to hard to come by to get nasty food and bad service.
Atmosphere: 1
Food: 1
Service: 1
Braydon Jones
At Jack’s, we pride ourselves on offering freshly prepared meals made with love and care, creating a welcoming atmosphere where every customer feels at home. Our dedicated staff goes above and beyond, always ensuring that every dining experience is nothing short of perfect. Despite the challenges of supporting a busy crowd, they remain focused on satisfying each guest's needs with warmth and attention to detail. We are truly grateful for the opportunity to serve our community and look forward to continuing to exceed your expectations every day.
Atmosphere: 5
Food: 5
Service: 5
Eric Dossey
Check your order before you leave. They've shorted me twice on my orders at this location. Once last year and once just now. It's sad I didn't check it this time. But that will not happen again because I will not be using this location anymore.
Atmosphere: 3
Food: 2
Service: 1
Jason Beck
The man in the drive thru has no idea what he is doing and is very rude. Almost spilled my drink into my car.
Atmosphere: 1
Food: 3
Service: 1
Larry Mainz
Worst jacks I ever been at
Atmosphere: 1
Food: 1
Service: 1
Michell Lovell
The cashier greeted us with a smile and was very nice. Our food was prepared fresh and fast. The tables and floors were cleaned to perfection. I highly recommend them. You won't be dissatisfied.
Atmosphere: 5
Food: 5
Service: 5
Chrispy_0
They used to be good when they first opened, but now it is very hit or miss and they just aren't worth going to any more. Sometimes they'll get your order taken and get you your food immediately. Sometimes you'll wait 20 minutes in line just to take your order, 10 minutes to get to the window, then park for 10 more minutes because the person who took your order waited until after you paid to tell you the chicken has another few minutes of cooking time.
Now cue the underpaid representative that gets to make up excuses in their official response to this.
Atmosphere: 3
Food: 3
Service: 1
Sharon Murray
Drive Thru Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Porchowsky
The GM there is discriminating against my pregnant daughter . You cant do that , and she has text to prove it . I smell a lawsuit
Store was nasty, very under staffed not attending to customers, drive thru was backed up to the road almost went inside and took almost 20 minutes to order. April was very rude when I asked for a refill and she needs to work on her people skills or be gone! When Susan was the GM the store was never this messy and the employees didn’t all have attitudes. Bathrooms was nasty and toilet paper was all in the floor
Atmosphere: 1
Food: 1
Service: 1
Kimberly Franks
Too high plus doesn't taste like any Jack's I've ever eaten!!!
Atmosphere: 1
Food: 1
Service: 1
Rick Yuhas
On a quest to eat at every jacks.
Atmosphere: 5
Food: 5
Service: 5
Albert Pullen
Jack's best fast food burgers in Alabama
Atmosphere: 5
Food: 5
Service: 5
Tru270
Y’all are very rude had made my order wrong 4 times. The white girl that was there got an attitude and said she didn’t take the order or make the order and threw my receipt back to my car window. That is very unacceptable and I already contacted cooperate so count your days lady.
Everything was good, got my drink wrong, but that was fine, it was clean not to friendly, it was busy, but over all good.
Atmosphere: 4
Food: 5
Service: 4
This place is awful. We waited for 30 minutes in the drive thru to be asked to park so they can bring us our food… 2 biscuits and 2 hashbrowns…. We waited 15 more minutes in a parking space to get the stalest biscuits that had to be hours old… if you were going to serve me old biscuits anyway why the wait??? This has happened 3 past times I have come here and this is it for me. Wont be back, money is to hard to come by to get nasty food and bad service.
Atmosphere: 1
Food: 1
Service: 1
At Jack’s, we pride ourselves on offering freshly prepared meals made with love and care, creating a welcoming atmosphere where every customer feels at home. Our dedicated staff goes above and beyond, always ensuring that every dining experience is nothing short of perfect. Despite the challenges of supporting a busy crowd, they remain focused on satisfying each guest's needs with warmth and attention to detail. We are truly grateful for the opportunity to serve our community and look forward to continuing to exceed your expectations every day.
Atmosphere: 5
Food: 5
Service: 5
Check your order before you leave. They've shorted me twice on my orders at this location. Once last year and once just now. It's sad I didn't check it this time. But that will not happen again because I will not be using this location anymore.
Atmosphere: 3
Food: 2
Service: 1
The man in the drive thru has no idea what he is doing and is very rude. Almost spilled my drink into my car.
Atmosphere: 1
Food: 3
Service: 1
Worst jacks I ever been at
Atmosphere: 1
Food: 1
Service: 1
The cashier greeted us with a smile and was very nice. Our food was prepared fresh and fast. The tables and floors were cleaned to perfection. I highly recommend them. You won't be dissatisfied.
Atmosphere: 5
Food: 5
Service: 5
They used to be good when they first opened, but now it is very hit or miss and they just aren't worth going to any more. Sometimes they'll get your order taken and get you your food immediately. Sometimes you'll wait 20 minutes in line just to take your order, 10 minutes to get to the window, then park for 10 more minutes because the person who took your order waited until after you paid to tell you the chicken has another few minutes of cooking time.
Now cue the underpaid representative that gets to make up excuses in their official response to this.
Atmosphere: 3
Food: 3
Service: 1
Drive Thru Staff was very friendly.
Atmosphere: 5
Food: 5
Service: 5
The GM there is discriminating against my pregnant daughter . You cant do that , and she has text to prove it . I smell a lawsuit
Restaurantji Recommends
Store was nasty, very under staffed not attending to customers, drive thru was backed up to the road almost went inside and took almost 20 minutes to order. April was very rude when I asked for a refill and she needs to work on her people skills or be gone! When Susan was the GM the store was never this messy and the employees didn’t all have attitudes. Bathrooms was nasty and toilet paper was all in the floor
Atmosphere: 1
Food: 1
Service: 1
Too high plus doesn't taste like any Jack's I've ever eaten!!!
Atmosphere: 1
Food: 1
Service: 1
On a quest to eat at every jacks.
Atmosphere: 5
Food: 5
Service: 5
Jack's best fast food burgers in Alabama
Atmosphere: 5
Food: 5
Service: 5
Y’all are very rude had made my order wrong 4 times. The white girl that was there got an attitude and said she didn’t take the order or make the order and threw my receipt back to my car window. That is very unacceptable and I already contacted cooperate so count your days lady.
Atmosphere: 1
Food: 1
Service: 1
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