Cicis Pizza

5915 Trussville Crossings Pkwy Suite 110, Trussville
(205) 203-8661

Recent Reviews

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P B

I don’t understand how this place get 5 stars. I don’t know what is worse the pizza that taste like tasteless cheap frozen pizza…. Or the watered down pasta. Would not recommend this place at all.

Atmosphere: 1

Food: 1

Service: 1

Brenda Miller

No hot pizzas and didn't like any of the choices. If you ask for a specific pizza to be made it's just put out and before you know it it's almost gone.

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Pizza Buffet

Blending With Brooke

This is one of my kids favorite places to eat but sadly after our experience we will have to visit the homewood location from now on. We’ve visited multiple times and have had similar experiences each time. All but one worker is always extremely rude. The lady who works the register always has her AirPods in trying to tune everybody out and has the worst customer service I’ve ever come across. We always come up there because they have deals we find online, this particular night we came for 2.99 buffet. She was overcharging everyone in line and had no remorse for doing so and was unwilling to discuss or rectify it. I also overheard her loudly saying to the other employees that the place was packed because snap benefits had been cut off and was shaming those that were there to feed their families. There is one man who works there and always goes ABOVE AND BEYOND for the customers out in the eatery area. He is truly a bright light in an establishment full of employees with bad attitudes and terrible customer service. I hope some new ownership comes in and fires everyone but that one amazing employee and hires people that can actually learn to be nice to their customers and make them feel welcome instead of such a burden.

Atmosphere: 1

Food: 3

Service: 1

Stacy Ferguson-Hopkins

It was very crowded and there were like 3 birthday parties going on at the same time. Other than that it was okay the food was so so but the desert pizza was delicious 😋

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Pizza Buffet, Cinnamon Rolls, Garlic Cheesy Bread, Spinach Alfredo Pizza, French Toast

Lara Polk

Nice place to feed three growing boys who can eat a ton of food. Though I how to say they need to clean up a little bit better and be prepared with more food.

Atmosphere: 5

Food: 5

Service: 5

DeAnn Shannon

Didn't get to eat. Signage on door & online said they close at 10 pm. When we walked in at 9:05, after a 30 min drive to get there, the buffet was already closed & they were stacking chairs on the tables to mop.

Michael Fritts

The manager lady was nice. She charged for the buffet $9.99 then a drink without asking. Cause you can get water at no additional cost. So it was $14 for drink and buffet. Everyone was nice in there. I did ask for a Hawaiian pizza and they did it.

Atmosphere: 5

Food: 5

Service: 5

Keonna Wicks

The food here is gross. They don’t like to keep the food fresh. Especially after it’s been sitting for a while. And the pizza was burnt. They keep the first batch that they cooked on the buffet and leave it there until it’s gone. Which no one really touched. By the way. They looked very dry. I asked the manager can she have them to make a fresh batch of the cinnamon rolls, because the ones there were dry looking and no one had even bothered to have any. So they’d been sitting there for a while. And she said that they were fresh. And they weren’t. Complete dissatisfied with this location. They shouldn’t be lazy, and think just having pizza sit on the buffet that’s old, means that it’s fresh to serve to customers.

Ashley Reynolds

Very clean and the workers made sure the buffet was full. Definitely worth going back

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Buffet, Cinnamon Rolls, Pepperoni Pizza, Side Salad, Spinach Alfredo Pizza, Pepperoni Ham and Pineapple Pizza

John Messer

Food was all fresh & well-prepared. Store was clean, staff were friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pizza Buffet, Cinnamon Rolls

Kassi hicks

Always the BEST service and amazing food 😋

GINGER GULLEDGE

I came in right as a daycare or preschool group was leaving. Surprisingly there was still plenty of pizza and desserts on the buffet. The salad bar was pretty scarce, but it is basic anyway. I got enough to make a small side salad. The pizzas were delicious (my favorite is the spinach) and the cheese sticks were hot and fresh. The employees were busy cleaning up after the group that had just left. Doing there jobs cheerfully and doing a great job.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza Buffet, Cinnamon Rolls, Garlic Cheesy Bread, Spinach Alfredo Pizza

Dusty Weeks

Pretty good place to eat!

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pizza Buffet

B G

Worst experience in a pizza joint. Totally regret going here. Lady at front desk (Mya) takes my order. I pay for a large pizza with 2 toppings. When it arrives it is a medium pizza and with a straight face she insists that is their large pizza. It was ridiculous! I open the box, and one slice is missing. This place should be shut down, this practice is illegal. She refused to address it even after I insisted. Never going back here. You are warned!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pepperoni Pizza, Alfredo

Sherita Terrell-Cooper

Amanda was amazing!!! We came in a little late and she reassured us that everything was ok. She took care of us and it was the best experience that I've had there, EVER. ❤️🫶🙏 Thanks Amanda!

Atmosphere: 5

Food: 5

Service: 5

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