Customers` Favorites
Customers` Favorites
“Attitude of the young lady (Kyleigh S.) that fixed my ice cream could have been better. She seemed as though she didn’t want to be at work. She intentionally placed all items that I handed to her when paying on the counter when I handed them to her. Not sure her reasoning for this but if I have something to you plead just hand it back to me. This is one of my biggest pet peeves!“
“So yummy! Love the selection!“
Customers` Favorites
“I ordered a vegan Strawberry cake for a coworkers Going Away party. The cake was delicious. The majority of the office are not vegan and and there were many comments on how good the cake was and how we could not tell it was vegan. I personally love a strawberry cake from another well known chain bakery but I have to say, I liked this cake much better.“
Customers` Favorites
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“Ordered a small scroll cake for my wedding. When I arrived to pick up the cake the day before the wedding, the cake had a huge split in it and could not be repaired. The Trussville manager went out of her way by calling the Hoover location to get another cake made since the Trussville location does not have a cake decorator who can do the scroll work. She went to Hoover to pick up the cake and called me later THAT DAY to tell me that my cake was ready to pick up. She even offered to bring it to my house, but I went back to the store. The cake was beautiful and delicious as always. They even called me the next day to check on the cake and make sure I was happy with it. I have used Edgar's for a while and have always been extremely pleased with the quality of their cakes, but the customer service I received was above and beyond what I could have expected. They knew this cake was very important to me and went out of their way to make it right. I will continue to get all of my cakes from Edgar's Bakery.“