Jack's
11 Argo Pkwy, Trussville
(205) 719-0744
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Grassy
Biscuits were dry/hard hash browns cold ! Ordered large drinks got small ones so I asked for the ones I paid for got a dirty look for asking for them but I am traveling and want to put the drink in my Stanley ! Bathroom were gross no tissue paper in 2 of the toilets no soap or paper towels! The men's bathroom was just as bad husband said 1 toilet was running over in the floor because it was clogged and men kept peeing in it ! No soap in men's bathroom either
Great service but a Lil slow
You're out of ranch. I've never seen a jacks or any other restaurant out of ranch in my life. My burger is made wrong. Why do I know how to construct the sandwiches on your menu better than y'all do? If the damn picture has two pieces of cheese the sandwich better have it too! It's a taste difference. Now I'm back on the job site with a burger that don't taste like it should that I paid hard earned money for. Some of us don't stand in a restaurant all day. I work in the sun all day and y'all ruined my lunch. Honestly may as well start opening the wrappers right in front of y'all to make sure you made it right. Mistakes happen, but this happens consistently. Literally half of my visits I'm getting screwed somehow. Put tiktok down and do your damn job. Wake the hell up.
No problems
The food was as it should be, but the service was sub-par. I'm guessing the girl who first waited on me hasn't been called out before about ignoring customers.
Atmosphere: 3
Food: 4
Service: 1
I would rate it a 0, but thats not an option, so I rate it a 1, which I typically don't do. We walked in, (a family of 4) the lobby was empty, and they had maybe 3 or 4 cars in drive through, I would sympathize more if they were backed up, but they weren't. We were looked at, and ignored for 5-10 minutes. I don't know the cause, or why, but looked at and ignored. No one said anything, so we left and went to chick-fil-a
Food: 4
Service: 1
Always good food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 Piece Fried Chicken Dinner, Sausage Biscuit, Big Jack
Kind, courteous, quick, and accommodating staff. I had some delicious golden crispy chicken tenders, perfectly seasoned fries, their homemade honey mustard dipping sauce, and a fantastic cookies and cream shake. Suffice to say I was not disappointed! This location also has a warm comforting atmosphere and has even set up Christmas decorations and donations for the local community. All in all an incredible experience!
Atmosphere: 5
Food: 5
Service: 5
They never get your order right.
Atmosphere: 5
Food: 3
Service: 1
Restaurantji Recommends
The listing says that they open at 4:30, but they weren’t open
Atmosphere: 1
Food: 1
Service: 1
Any restaurant can be "hit or miss" depending on their employees. I've been to this jacks years ago and it was awful, recently I've returned a couple times and it's been pretty good.
Atmosphere: 5
Food: 4
Service: 5
Great breakfast
Atmosphere: 5
Food: 5
Service: 5
I love Jack's, but was so disappointed in this one. The young lady who took our order was impatient and rude. The restaurant was filthy, especially the bathrooms. Trash overflowing and only had toilet paper in the filthiest stall. And, we waited 20 minutes for 2 sandwiches and 1 fry, and there was only one person in front of us, who had already ordered when we got there. Really a shame because it's in a great location for travelers.
Atmosphere: 1
Food: 4
Service: 1
Quick service, friendly staff and very good food!
Loading...