Subway
65 Argo Pk Ln, Trussville
(205) 467-7827
Recent Reviews
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This place is never busy and they still manage to miss multiple toppings in an online order. Employees are rude and apparently don’t care to read and make sure orders are accurate.
Atmosphere: 1
Food: 1
Service: 1
Several years ago, this was my favorite subway. It was clean, organized and efficient.
Things have most definitely changed. Veggies looked old. When I opened my sandwich, there was less steak and veggies than I have ever had. Mostly tasted like bread. Disappointing.
Atmosphere: 1
Food: 1
Service: 4
Firstly, their restaurant score is an 80! Should have turned around and walked out once we saw that, but didn’t want to travel to Leeds or Moody. Place is in Desperate need of a reno. Very dated, not the cleanest and the ingredients did not look or taste fresh. I’m pretty sure the meat was spoiled or something of that nature. Tried to take one bite and trashed it. My bread was hard as a rock! First and last visit. New to the area but we’ll just take the extra trip to a further location.
Atmosphere: 1
Food: 1
Service: 1
We ordered ahead on the app as takeout because we were crunched for time on the way to a wedding. When we got there (at the time the app had said it would be ready) they had not even started our order. When we got there and asked about it they said they hadn’t started because of how long it was (4 foot longs). They also looked incredibly annoyed to get a long order. They made us feel as if we were the problem. They were not understanding or accommodating. Two people walked in after us and their subs were made before ours. We waited 30 minutes for them to start making our order. They were not wearing name tags so I do not know which employees they were. If you’re in a pinch and need quick food. I would NOT recommend this location.
Service: 1
Horrible experience on 8/29/24. This was very surprising considering we have been eating at this Subway for years. Two teenage girls at the counter. The one was fine making food and doing her job. The other one (Kaylee) needs lessons in customer service. I placed an online order and my daughter was picking it up on her way home. Kaylee tried to tell my daughter they didn't have my online order and did I order from the right store. Yes I did. While I'm on the phone with my daughter saying yes I have confirmation I hear her say "oh yeah here it is and you can just chill out while we get it done." Wow! So rude! She then tells two other sets of people that come in we can't get to your order we are busy and tells them to leave!! Oh my word! Neither girl has on a nametag and my daughter said one was dressed like a slob in sweatshirt...so she asks their names and BEFORE Kaylee gives her name she said "Are you gonna report me?"....um that's a bad sign if you have to ask! Then she gave my daughter a free cookie 15 minutes after my order was supposed to be ready. I've left a msg for a Mgr Megan or Brooke to call me. We'll see if that happens. I hope this place turns around! Argo needs a nice business. Turning people away rudely they won't last long! So sad.
UPDATE: Manager Brooke did call me back and stated she will be taking care of this issue with her employee.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: American Club 6
We went by today 8/13/24 @ 7:30pm and was HORRIFIED at our experience. We were greeted by VERY loud rap music with extremely foul lyrics! The volume was to the point of not being able to hear the workers response to what my wife was trying to order. This was clearly one of their play lists that was playing over the stores speakers and the 2 highschool age girls that were working could have cared less. To make matters worse there were small children present (5 and 6 years old) being exposed to this VERY loud and VERY inappropriate rap music! Another customer was fed up too and asked the workers what was going on with the music!?? The customer stated the music was foul and needed to be turned off! One of the girls stated the music was "playing randomly and she had no control over it" Now I know that's a lie! I know subway does not have this sort of music piped in, it was clearly one of their play lists. To add insult to injury the 2 workers could have cared less about the entire situation and how this music was foul, too loud, and extremely inappropriate for small children and was making everyone in the resturant uncomfortable. One even danced a little while this music was playing behind the counter. It was very subtle but we both saw it. This was extremely offensive and a fantasic example of where our country is at now a days. And another example of the monumental disrespect from our youth. They need to be fired immediately.
Atmosphere: 1
Food: 2
Service: 1
Ingredients are not fresh, employees are not friendly or polite. Have given them several chances but I will not be coming here anymore.
Atmosphere: 1
Food: 2
Service: 1
They are closed. They need to make sure they update online their hours.
Usually this store is great but lately whoever is managing is not doing a good job. Out of meatballs, parmesan, and ranch. Order things before they run out. Also, they recently got an 86 on their health department scores which I'd also concerning.
Best subway in the world, Anne is one of the best sandwich artists, not Cody. If you come across Anne, she’ll make your Sandwich just how you want it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BBQ Bacon Angus Melt Salad, Green Chile Rotisserie Chicken Signature Wrap, Chicken Bacon Ranch Wrap, Miss Vickie’S Jalapeno Chips
Restaurantji Recommends
Short staffed but seemed to be in no hurry to make sandwiches. Missing items from menu also.
Atmosphere: 3
Food: 4
Service: 4
Very clean Subway and the staff is great. They can get busy due to mobile/online orders, I would recommend ordering ahead on the app!
Atmosphere: 5
Food: 5
Service: 5
Nice, friendly staff, clean restaurant, great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Subway Melt, Chicken Bacon Ranch Wrap
best subway in united states, come here if you want a great sandwich of your choice. Employee named cody is the greatest sandwich artist on planet earth.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: American Club 6
A little slow but worth the wait. Friendly staff.
Atmosphere: 4
Food: 5
Service: 4
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