Palace Ice Cream & Sandwich

Super cute place. We just stop by for a shakes

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Chocolate Ice Cream

Service was not good. Server was in of counter sitting on barstool. She talked loud instead of coming to our table what can I get you to drink. She made halfway across room to get our food order. Expensive for very little food. Trying to check out. The 2 young servers were busy counting the tip jar while we waited to check out.

Atmosphere: 3

Food: 3

Service: 1

Staff was very friendly and went above and beyond to make our meal perfect.

Atmosphere: 5

Food: 5

Service: 5

Stopped in while our car was charging nearby. Enjoyed milkshakes and coffee. Delicious food, super sweet staff, and very cute place with historic charm! Did not try the "hot food" on the menu but it sounded really good. Next time we will show up hungry for lunch!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Ice Cream

We had what I would describe, as a surprisingly amazing visit here today. Having only been here once, briefly, before, and just for a milkshake, I really had no idea what to expect as far as food or service goes. As it turns out, we were pretty much dazzled with small town, courtesy, and old school deliciousness. I had the double bacon cheeseburger with a side of fruit – this was quite possibly the best cheeseburger I’ve ever had at least one of the top 10, my family got the Aunt B’s chicken salad, the BLT, and the Reuben, all were excellent. My mom got the vanilla milkshake, which was actually the least spectacular thing that we had. We ended our visit with two ice cream cones, a sugar-free cherry vanilla (which I can promise you is probably the best sugar-free ice cream you’ve had) and a peanut butter, chocolate ice cream of some sort, which was also great. Tessa was our server, and was courteous and patient and went above and beyond to be patient with my mom and the rest of us. The decor is really cool as well. Being a former drugstore location, the bathrooms are papered ancient prescriptions filled at the drugstore by local pharmacies back in the day. I don’t think you can really go wrong with this place – if I have to say anything I would say the chicken salad that the regular chicken salad sandwich, tasty, didn’t compare with the one we chose, which had pecans and grapes, and all kinds of goodness in it. Try this place out, even if you haven’t tried it in years, because it proves how service and quality will stand the test of time.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Salad

First time to visit today. First thing I noticed was a neat, organized, and clean place to eat.My wife tried their hamburger and was pleased with it. I had gumbo. I have to say it was the best I have ate in the Shoals area. My gumbo is better but thats another story. I am from Louisianaand know how its suppose to look and taste. Their gumbo is good.We enjoyed our food and it will be a 5 star rating.Job well done.

Atmosphere: 5

Food: 5

Service: 5

Little hometown sandwich and ice cream shop with the old timey feel. The food is great and the service is even better!! I love this place!!

Atmosphere: 5

Food: 5

Service: 5

So glad the Pour House breakfast menu is available at the Palace, the people there are so sweet and the food was great!

We had a family get together here. The food and the workers were

Atmosphere: 5

Food: 5

Service: 5

Love this little place and now they have coffee ☕

My wife and I shared a banana split. Cool little joint.

Very friendly service and relaxed atmosphere. The kids enjoyed their ice cream and playing the arcade games.

I have yet to try the food. Tried the little coffee shop they have in here as well. Prices can be as high as $8 for a large 32oz for coffee but my only complaint was the coffee tasted slightly burnt but everyone has an off day. Willing to try again and try their food as well.

This is such a cute little Ice Cream & Sandwich shop! It's so nostalgic!The place is clean and the staff is friendly, sufficient, and fast.I wasn't that impressed with the Philly Cheese Steak, but my daughter loved her grilled cheese sandwich. We both enjoyed our ice cream selections.It's very close to Spring Park. It's the perfect spot to visit for a cool treat after a hot day at the park.

Took family for lunch and we had a great time and enjoyed good food! Very relaxing atmosphere and 6 and 9 year old enjoyed it as welll.