Jack's Family Restaurant
44745 AL-17, Vernon
(205) 710-0031
Recent Reviews
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They rarely get your order correct. They need better management
Atmosphere: 2
Food: 4
Service: 2
Went through the drive-thru and the lady taking my order was rude and rushing me along like she didn’t have time to be taking my order, there was no one behind me in the drive-thru, shouldn’t be working with the public if you are going to act that way, then I get up to the window to pay and get my food and instead of putting the food in two separate bags that would fit through my window they pilled everything in one bag so I had to turn my food sideways to get it in my window and green bean juice went everywhere, DO BETTER!
Food: 2
Will literally repeat exactly what you said at the drive through, to only put something completely different on your order so your food is wrong. 😒
So many flies. This is disgusting. Please clean your establishment.
Atmosphere: 1
Food: 3
Service: 3
I ordered the three piece fried chicken meal, and specifically asked for a breast and a thigh as I have seen where two of the pieces would/have been small. I didn't ask or care if it cost more. The tatted up worker half looked at the order, and I was given a thigh and two tiny legs without enough meat to qualify as chicken. I was told every 3 piece meal has a breast in it regardless. The service i experience today will most likely end my stops at the vernon location, as I would prefer the local gas station food to this.
Atmosphere: 1
Food: 1
Service: 2
Stood in line for almost 10 minutes . No one even greeted us when we walked in except a lady who just clocked out. Walked up to register to get refill and the manager in a bright red shirt looked at me, turned around never ask if he could help. Finally the girl running the register refilled my drinks.
Atmosphere: 1
Food: 4
Service: 1
Wheelchair accessibility: Available
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Deluxe
Ordered an 8 PC box and waited 13 min. Understand that. Then when I get home NO biscuits. I mean you only had to put chicken & biscuits in the box.
Food: 4
Service: 2
You want a great small town vibe. Breakfast our elders have a hangout ❤️. Great team work for the kitchen to the service. ❤️ You can't beat Jack's in V-Town. ❤️? Go Bulldogs
Dietary restrictions: They'll remember your order to the T especially those allergies ?❤️
Kid-friendliness: Great stop after the V-Town games Dine in after the game and see your friends ❤️
Wheelchair accessibility: Take a seat and see for yourself. Dine in with the coolest employees out here
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Finger Snack 4pc, Bacon Egg & Cheese Biscuit, Grilled Chicken Sandwich, Green Beans
All the employees are great and really nice, but owner or whoever are so cheap at this location, they will only give you small water hot with no ice, if you want ice water you have to pay $2.93. It’s more expensive for ice water in a cup than a 20 oz coke in the most expensive gas station in the United States.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jack's always has good food. I tried the chili dogs at the Jack's in Vernon and they were ok. Later on I hit the Jack's in Reform and got my favorite, Grilled Chicken BLT Salad with their comeback sauce as dressing. That is so da*n good.
The staff are amazing and the food is exceptional for fast food. Some of the best coleslaw I ever ate. Will definitely go back.
Atmosphere: 5
Food: 5
Service: 5
Nastiest smell in the dining area; It smelled like a dumpster. Monday evening 5-13-2024.
Atmosphere: 1
Food: 2
Service: 3
Parking: Most All Jack’s have truck parking!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Special
Didn't know they only give a hafe a wing now, instead of the whole wing. Got a 3 piece meal and both wings was only hafe a wing. Was disappointed.
Atmosphere: 5
Food: 4
Service: 5
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