I’m a regular who comes through probably 2-3 times a week. I will not be back after today. They were talking crap about the customer ahead of us, and they didn’t realize their speaker was on. When we pulled around to have our order fixed, I heard one of the girls saying that we were just wanting to complain basically and that nothing was wrong, but the other girl at the window said that they did mess it up. All I wanted was a remake on my coffee. I didn’t even say anything out of the way, but I could hear them talking about us in the kitchen. I’ve worked fast food for several years before, and I have never been rude to a customer because I got their order wrong. I’ll just start going to Gardendale. Maybe they’re nicer there.
Update: I tried it again today. This girl was so friendly! And my drinks are right. I’ll try it out again if this is the new staff.
Carter Chin
Whoever was working this shift deserves a raise she made my coffee with love and also I need to know who does her eyebrows
Ryder Unangst
They closed about a hour and a half early. Ts pmo.
Erika Curlette
Husband ordered some kind of breakfast bowl from here 02/13/25 and instead received food poisoning.
Courtney Rice
The quality of service at this location used to be awesome about 8 years ago when it was under different management. Over the past two years, it's gone completely downhill. You always have to repeat your order, and then when you get to the window, it's still not right. If you ask for napkins, the cashier is probably going to roll her eyes at you. One time I looked in and saw the girl who took my order sitting in an office chair with her feet up while looking at her phone, while another person came to the window trying to get a clarification on what I ordered. It's really sad because this used to be a great location that I would visit a few times a week, but now I will be sure to avoid as everyone else should as well.
Atmosphere: 1
Food: 2
Service: 2
nathan kendall
Stood at the register for over 5 minutes just to be ignored.
Service: 1
Caitlyn Foshee
Went through the drive thru this morning to get breakfast and a coffee. Placed my order and they repeated it back wrong. Told them again what I wanted and was told to drive around. I get to the window and the little girl in the window had a nasty attitude. Tried to give me someone else’s order after I told her it was not my order. Then she proceeded to be hateful and ask if I stopped at the speaker. Umm YESSS I did. Everyone standing there acting all confused. One guy said yeah I heard her order yall just didn’t ring it up. Like if someone’s order is that inconvenient for you then find another job. It’s a coffee shop. It’s going to be busy. I ended up leaving without my coffee and breakfast because they couldn’t get their crap together and lose all the attitude they had towards me. I come through almost every morning and I’m beyond irritated and will not be back.
Service: 1
Dennis Imhoff
I definitely didn't get Dunkin donuts just got gas and moved on.
If I could give zero stars I would Victoria is the worst manager ever she is rude, she denied me survive do to someone I know who wasn’t their the store is disgusting and she doesn’t care about the store save your time and go to gardendale dunkin
Atmosphere: 1
Service: 1
Rachel
Dirty facility and slow service.
Chris N
Dunkin’ Donuts
313 Cane Creek Rd., Warrior
Score: 77
Inspection date: Oct. 14
Three live roaches were found in the kitchen.
Floors throughout the establishment had “an accumulation of food debris and black dried residue.”
Multiple speed racks holding donuts had an “accumulation of food debris.”
“Brown residue” was observed inside of reach-in coolers.
“Dried food debris” was seen on the outside of ovens near the three-compartment sink.
Several containers of dry ingredients were not labeled
Atmosphere: 1
Food: 1
Service: 1
Ashley Jones
I had great service from trevionne, food/drink was prepared in an efficient manner and was very good . He is the best worker I have seen there. Will definitely be asking for him every time, keep up the great work handsome
We bought $37.00 worth of Dunkin Donuts for our Church today, we couldn't go inside because they had the doors locked, We got very Stale Donuts,I don't Appreciate that
Friendly employees and fast
Kind slow
I’m a regular who comes through probably 2-3 times a week. I will not be back after today. They were talking crap about the customer ahead of us, and they didn’t realize their speaker was on. When we pulled around to have our order fixed, I heard one of the girls saying that we were just wanting to complain basically and that nothing was wrong, but the other girl at the window said that they did mess it up. All I wanted was a remake on my coffee. I didn’t even say anything out of the way, but I could hear them talking about us in the kitchen. I’ve worked fast food for several years before, and I have never been rude to a customer because I got their order wrong. I’ll just start going to Gardendale. Maybe they’re nicer there.
Update: I tried it again today. This girl was so friendly! And my drinks are right. I’ll try it out again if this is the new staff.
Whoever was working this shift deserves a raise she made my coffee with love and also I need to know who does her eyebrows
They closed about a hour and a half early. Ts pmo.
Husband ordered some kind of breakfast bowl from here 02/13/25 and instead received food poisoning.
The quality of service at this location used to be awesome about 8 years ago when it was under different management. Over the past two years, it's gone completely downhill. You always have to repeat your order, and then when you get to the window, it's still not right. If you ask for napkins, the cashier is probably going to roll her eyes at you. One time I looked in and saw the girl who took my order sitting in an office chair with her feet up while looking at her phone, while another person came to the window trying to get a clarification on what I ordered. It's really sad because this used to be a great location that I would visit a few times a week, but now I will be sure to avoid as everyone else should as well.
Atmosphere: 1
Food: 2
Service: 2
Stood at the register for over 5 minutes just to be ignored.
Service: 1
Went through the drive thru this morning to get breakfast and a coffee. Placed my order and they repeated it back wrong. Told them again what I wanted and was told to drive around. I get to the window and the little girl in the window had a nasty attitude. Tried to give me someone else’s order after I told her it was not my order. Then she proceeded to be hateful and ask if I stopped at the speaker. Umm YESSS I did. Everyone standing there acting all confused. One guy said yeah I heard her order yall just didn’t ring it up. Like if someone’s order is that inconvenient for you then find another job. It’s a coffee shop. It’s going to be busy. I ended up leaving without my coffee and breakfast because they couldn’t get their crap together and lose all the attitude they had towards me. I come through almost every morning and I’m beyond irritated and will not be back.
Service: 1
I definitely didn't get Dunkin donuts just got gas and moved on.
Restaurantji Recommends
If I could give zero stars I would Victoria is the worst manager ever she is rude, she denied me survive do to someone I know who wasn’t their the store is disgusting and she doesn’t care about the store save your time and go to gardendale dunkin
Atmosphere: 1
Service: 1
Dirty facility and slow service.
Dunkin’ Donuts
313 Cane Creek Rd., Warrior
Score: 77
Inspection date: Oct. 14
Three live roaches were found in the kitchen.
Floors throughout the establishment had “an accumulation of food debris and black dried residue.”
Multiple speed racks holding donuts had an “accumulation of food debris.”
“Brown residue” was observed inside of reach-in coolers.
“Dried food debris” was seen on the outside of ovens near the three-compartment sink.
Several containers of dry ingredients were not labeled
Atmosphere: 1
Food: 1
Service: 1
I had great service from trevionne, food/drink was prepared in an efficient manner and was very good . He is the best worker I have seen there. Will definitely be asking for him every time, keep up the great work handsome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dunkin' Refreshers, Doughnut, Sandwich
We bought $37.00 worth of Dunkin Donuts for our Church today, we couldn't go inside because they had the doors locked, We got very Stale Donuts,I don't Appreciate that
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