Walked in and one employee was asleep, another looked at me and walked to the back. The cashier then started helping the people who walked in after me. It took 30 minutes to get one medium iced coffee. Bugs everywhere. I would never recommend this place.
Service: 1
Tanya Maye
There are three bomb
Atmosphere: 5
Food: 5
Service: 5
Brandon House
Turpentine everything tasted like grandma's reused douche water... 🤷♂️🤢🤮
Atmosphere: 2
Food: 2
Service: 2
Amanda Wallace
I ordered the same drink from Dunkin every single morning, but it’s a mystery as if it’s gonna be right or if it’s gonna be wrong I order a macchiato because it comes with more espresso than a latte and yet I end up with a layered latte most of the time I guess they don’t think people know how their drinks are supposed to be made or they’re not used to drinking the same thing over and over again and they won’t know the difference. But we know the difference, two shots of espresso equals latte four shots equals macchiato not to mention you pay More for the macchiato because you get more espresso they really need to fix this two large espresso shots go in a macchiato that equals four regular espresso shots
Atmosphere: 2
Food: 2
Service: 2
dawn brown
Friendly employees and fast
Atmosphere: 5
Food: 5
Service: 5
Crystal Doran
Kind slow
Niki
I’m a regular who comes through probably 2-3 times a week. I will not be back after today. They were talking crap about the customer ahead of us, and they didn’t realize their speaker was on. When we pulled around to have our order fixed, I heard one of the girls saying that we were just wanting to complain basically and that nothing was wrong, but the other girl at the window said that they did mess it up. All I wanted was a remake on my coffee. I didn’t even say anything out of the way, but I could hear them talking about us in the kitchen. I’ve worked fast food for several years before, and I have never been rude to a customer because I got their order wrong. I’ll just start going to Gardendale. Maybe they’re nicer there.
Update: I tried it again today. This girl was so friendly! And my drinks are right. I’ll try it out again if this is the new staff.
Carter Chin
Whoever was working this shift deserves a raise she made my coffee with love and also I need to know who does her eyebrows
Ryder Unangst
They closed about a hour and a half early. Ts pmo.
Erika Curlette
Husband ordered some kind of breakfast bowl from here 02/13/25 and instead received food poisoning.
The quality of service at this location used to be awesome about 8 years ago when it was under different management. Over the past two years, it's gone completely downhill. You always have to repeat your order, and then when you get to the window, it's still not right. If you ask for napkins, the cashier is probably going to roll her eyes at you. One time I looked in and saw the girl who took my order sitting in an office chair with her feet up while looking at her phone, while another person came to the window trying to get a clarification on what I ordered. It's really sad because this used to be a great location that I would visit a few times a week, but now I will be sure to avoid as everyone else should as well.
Atmosphere: 1
Food: 2
Service: 2
nathan kendall
Stood at the register for over 5 minutes just to be ignored.
Service: 1
Caitlyn Foshee
Went through the drive thru this morning to get breakfast and a coffee. Placed my order and they repeated it back wrong. Told them again what I wanted and was told to drive around. I get to the window and the little girl in the window had a nasty attitude. Tried to give me someone else’s order after I told her it was not my order. Then she proceeded to be hateful and ask if I stopped at the speaker. Umm YESSS I did. Everyone standing there acting all confused. One guy said yeah I heard her order yall just didn’t ring it up. Like if someone’s order is that inconvenient for you then find another job. It’s a coffee shop. It’s going to be busy. I ended up leaving without my coffee and breakfast because they couldn’t get their crap together and lose all the attitude they had towards me. I come through almost every morning and I’m beyond irritated and will not be back.
Service: 1
Dennis Imhoff
I definitely didn't get Dunkin donuts just got gas and moved on.
Ram King
If I could give zero stars I would Victoria is the worst manager ever she is rude, she denied me survive do to someone I know who wasn’t their the store is disgusting and she doesn’t care about the store save your time and go to gardendale dunkin
Walked in and one employee was asleep, another looked at me and walked to the back. The cashier then started helping the people who walked in after me. It took 30 minutes to get one medium iced coffee. Bugs everywhere. I would never recommend this place.
Service: 1
There are three bomb
Atmosphere: 5
Food: 5
Service: 5
Turpentine everything tasted like grandma's reused douche water... 🤷♂️🤢🤮
Atmosphere: 2
Food: 2
Service: 2
I ordered the same drink from Dunkin every single morning, but it’s a mystery as if it’s gonna be right or if it’s gonna be wrong I order a macchiato because it comes with more espresso than a latte and yet I end up with a layered latte most of the time I guess they don’t think people know how their drinks are supposed to be made or they’re not used to drinking the same thing over and over again and they won’t know the difference. But we know the difference, two shots of espresso equals latte four shots equals macchiato not to mention you pay More for the macchiato because you get more espresso they really need to fix this two large espresso shots go in a macchiato that equals four regular espresso shots
Atmosphere: 2
Food: 2
Service: 2
Friendly employees and fast
Atmosphere: 5
Food: 5
Service: 5
Kind slow
I’m a regular who comes through probably 2-3 times a week. I will not be back after today. They were talking crap about the customer ahead of us, and they didn’t realize their speaker was on. When we pulled around to have our order fixed, I heard one of the girls saying that we were just wanting to complain basically and that nothing was wrong, but the other girl at the window said that they did mess it up. All I wanted was a remake on my coffee. I didn’t even say anything out of the way, but I could hear them talking about us in the kitchen. I’ve worked fast food for several years before, and I have never been rude to a customer because I got their order wrong. I’ll just start going to Gardendale. Maybe they’re nicer there.
Update: I tried it again today. This girl was so friendly! And my drinks are right. I’ll try it out again if this is the new staff.
Whoever was working this shift deserves a raise she made my coffee with love and also I need to know who does her eyebrows
They closed about a hour and a half early. Ts pmo.
Husband ordered some kind of breakfast bowl from here 02/13/25 and instead received food poisoning.
Restaurantji Recommends
The quality of service at this location used to be awesome about 8 years ago when it was under different management. Over the past two years, it's gone completely downhill. You always have to repeat your order, and then when you get to the window, it's still not right. If you ask for napkins, the cashier is probably going to roll her eyes at you. One time I looked in and saw the girl who took my order sitting in an office chair with her feet up while looking at her phone, while another person came to the window trying to get a clarification on what I ordered. It's really sad because this used to be a great location that I would visit a few times a week, but now I will be sure to avoid as everyone else should as well.
Atmosphere: 1
Food: 2
Service: 2
Stood at the register for over 5 minutes just to be ignored.
Service: 1
Went through the drive thru this morning to get breakfast and a coffee. Placed my order and they repeated it back wrong. Told them again what I wanted and was told to drive around. I get to the window and the little girl in the window had a nasty attitude. Tried to give me someone else’s order after I told her it was not my order. Then she proceeded to be hateful and ask if I stopped at the speaker. Umm YESSS I did. Everyone standing there acting all confused. One guy said yeah I heard her order yall just didn’t ring it up. Like if someone’s order is that inconvenient for you then find another job. It’s a coffee shop. It’s going to be busy. I ended up leaving without my coffee and breakfast because they couldn’t get their crap together and lose all the attitude they had towards me. I come through almost every morning and I’m beyond irritated and will not be back.
Service: 1
I definitely didn't get Dunkin donuts just got gas and moved on.
If I could give zero stars I would Victoria is the worst manager ever she is rude, she denied me survive do to someone I know who wasn’t their the store is disgusting and she doesn’t care about the store save your time and go to gardendale dunkin
Atmosphere: 1
Service: 1
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