Ordered 2 large chili cheese tots, a footlong chili cheese coney, and a burger. Got home and it was all wrong except for the burger. Got 2 footlong chili cheese coneys and a small cheese coney. Went back to sonic and they wanted extra money for their mess up. Usually, they are supposed to either refund you your money or just remake the food that you already paid for. Not make you pay extra. I will never eat here again and make sure others who eat here are aware of this as well. The staff are extremely rude and don't care about their job.
Atmosphere: 1
Food: 1
Service: 1
Bo Young
Ordered 2 large chilli cheese tots 1 for long coney got home had 2 foot long coneys and a hot dog in the bag brought it back and they requested more money to fix there own mistake and we're extremely rude. Don't eat here
Atmosphere: 1
Food: 1
Service: 1
S. D. LION SHARE
This Restaurant was Hitting on ALL CYLINDERS Folks as well as super friendly Hops ✌️🦁🍔🍔🍟
Atmosphere: 5
Food: 5
Service: 5
B G
Got my order wrong. I kept asking but it fell on silent ears.
Food: 1
Service: 1
Jordan Muse
Food was terrible and staff was rude
Atmosphere: 1
Food: 1
Service: 1
Casey SALLINGS
If you want friendly staff and fresh food go before noon!
Atmosphere: 3
Food: 3
Service: 3
gabe decker
We only had a 100 dollar bill we gave it to the girl and she came back saying she only had two 5s and two 1s we should of gotten 52.42 and then she pulled out a bunch of 20s and said well I have this when we said that was not right and then we got the correct amount
Atmosphere: 1
Food: 2
Service: 1
Terrence Hill
Good food for the price
Atmosphere: 4
Food: 4
Service: 4
Daniel Gibson
Ordered drinks. They got them wrong the first time, but at least they got them right the second time.
Atmosphere: 3
Food: 3
Service: 2
Maurice
Put wrong condiments on burger server act like she was pissed at the world
The flavor of the food was decent for fast food. It was entirely just thrown together. Everything was falling apart and had ketchup/mayo all over the outside of the bun. I had asked for the burger to be well done because I have issues with textures, and cooking meat a little longer helps, but they did not cook this one well done. We ordered a large mozzarella stick (8 pieces) and asked for extra marinara sauce, but we had to ask a second time for the ONE extra container. I will even pay if I have to. It isn't a big deal. We just wanted the sauce, so there was plenty for dipping.
When we started placing the order, the female taking the order wasn't rude necessarily, but she sure wasn't friendly either. It seemed to be a big inconvenience for her. I understand people get tired and frustrated with public positions, but if your employee is at that point, it probably isn't the best idea to have them taking the orders.
Atmosphere: 2
Food: 4
Service: 2
Liza McDow
Really good food with quick service. Everyone was very nice and polite.
Atmosphere: 3
Food: 4
Service: 4
giraffeclappers
I'm getting really tired of having to move to a different stall because almost half the screens don't work at this location. Please get these fixed or at least put a sign saying what stall I'm in. This is getting ridiculous!!
Edit: Also took a look at previous reviews having the same complaint and the only thing this store has to say is sorry contact someone else. That is poor customer service. Get your ish together Arkadelphia Sonic.
Ordered 2 large chili cheese tots, a footlong chili cheese coney, and a burger. Got home and it was all wrong except for the burger. Got 2 footlong chili cheese coneys and a small cheese coney. Went back to sonic and they wanted extra money for their mess up. Usually, they are supposed to either refund you your money or just remake the food that you already paid for. Not make you pay extra. I will never eat here again and make sure others who eat here are aware of this as well. The staff are extremely rude and don't care about their job.
Atmosphere: 1
Food: 1
Service: 1
Ordered 2 large chilli cheese tots 1 for long coney got home had 2 foot long coneys and a hot dog in the bag brought it back and they requested more money to fix there own mistake and we're extremely rude. Don't eat here
Atmosphere: 1
Food: 1
Service: 1
This Restaurant was Hitting on ALL CYLINDERS Folks as well as super friendly Hops ✌️🦁🍔🍔🍟
Atmosphere: 5
Food: 5
Service: 5
Got my order wrong. I kept asking but it fell on silent ears.
Food: 1
Service: 1
Food was terrible and staff was rude
Atmosphere: 1
Food: 1
Service: 1
If you want friendly staff and fresh food go before noon!
Atmosphere: 3
Food: 3
Service: 3
We only had a 100 dollar bill we gave it to the girl and she came back saying she only had two 5s and two 1s we should of gotten 52.42 and then she pulled out a bunch of 20s and said well I have this when we said that was not right and then we got the correct amount
Atmosphere: 1
Food: 2
Service: 1
Good food for the price
Atmosphere: 4
Food: 4
Service: 4
Ordered drinks. They got them wrong the first time, but at least they got them right the second time.
Atmosphere: 3
Food: 3
Service: 2
Put wrong condiments on burger server act like she was pissed at the world
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
The flavor of the food was decent for fast food. It was entirely just thrown together. Everything was falling apart and had ketchup/mayo all over the outside of the bun. I had asked for the burger to be well done because I have issues with textures, and cooking meat a little longer helps, but they did not cook this one well done. We ordered a large mozzarella stick (8 pieces) and asked for extra marinara sauce, but we had to ask a second time for the ONE extra container. I will even pay if I have to. It isn't a big deal. We just wanted the sauce, so there was plenty for dipping.
When we started placing the order, the female taking the order wasn't rude necessarily, but she sure wasn't friendly either. It seemed to be a big inconvenience for her. I understand people get tired and frustrated with public positions, but if your employee is at that point, it probably isn't the best idea to have them taking the orders.
Atmosphere: 2
Food: 4
Service: 2
Really good food with quick service. Everyone was very nice and polite.
Atmosphere: 3
Food: 4
Service: 4
I'm getting really tired of having to move to a different stall because almost half the screens don't work at this location. Please get these fixed or at least put a sign saying what stall I'm in. This is getting ridiculous!!
Edit: Also took a look at previous reviews having the same complaint and the only thing this store has to say is sorry contact someone else. That is poor customer service. Get your ish together Arkadelphia Sonic.
Atmosphere: 1
Food: 3
Service: 2
Fast and friendly. And the food was delicious!!
Atmosphere: 5
Food: 5
Service: 5
My order was delivered in less than 15 minutes
Atmosphere: 5
Food: 5
Service: 5
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