We ordered online and picked up tonight. I went inside to get the food and was greeted by the nicest young man. I don't know if whomever is in charge will ever see this review, but if you do, the guy working the counter/register went out of his way to be welcoming and should be acknowledged for it! I wish everyone I met was as pleasant as he was.
The restaurant was clean and looked nice. Our order was ready on time and was packaged correctly, and nothing was missing. The food was delicious and cooked perfectly.
We live in Hot Springs, but it was worth the drive to get it, and I'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Bryan Lindstrand
It's Capt. D's. I love the deluxe seafood platter. It's greasy fried fish, okra, and slaw for me with 2 stuffed crabs and some hush puppies. It's comfort food. I'd laugh in the face of anyone who tried to convince me it's healthy, but I like it. Check for sauce before you leave. Always. There is no atmosphere on military road in Benton, and the interior seating is scarce.
Atmosphere: 2
Food: 3
Service: 3
C. Robinson
Pretty good.
Food: 5
Service: 5
Leonard Speed
New items are great!
Atmosphere: 5
Food: 5
Service: 5
Courtney Crawley
I am a DoorDash driver. I came in at 7:40 to pick up an order and it is now 8:15 I’m still waiting on this order and everyone else that has came in to order food has gotten their food already this is ridiculous! The last time I was here they got the orders wrong and they also took 30 mins for the food. They are loud and trashy in here. It’s very disturbing. This place needs new workers and it is also very dirty.
Atmosphere: 1
Food: 1
Service: 1
Mathew McClenahan
Great place for lunch
Atmosphere: 5
Food: 5
Service: 5
Jackie Bridges
The fish had black stuff all over it and was dry and uneditable the fries were soggy the drive thru person was rude
Atmosphere: 1
Food: 1
Service: 1
Ida Hardin
Last Couple times ordering food was bad. This location used to be good. Now it's just bad.
Atmosphere: 1
Food: 1
Service: 2
Lisa Davidson
Loved everything. Service was great. Very good food. Awesome people, great atmosphere, and clean. Thank you for a great dining experience. We will be back when we are in Benton, AR.
Atmosphere: 5
Food: 5
Service: 5
Katie Baker
As I pulled up to the window to order (the speaker was out) it was standing open. This is only important because I was able to hear the two men behind the counter (one tall dark skinned man and one short heavy set white man ) arguing about whos old lady I was! This is classic school yard bullying and it is unacceptable. It was humiliating. To be clear I did not hear the taller mans comments but the shorter mans comments I heard very clearly and by the way he slammed the window in my face after he handed me my order I am certain he knew I could hear him.
Wow haven't ate here in 20 years roughly finally decided to give this place another shot went through the drive through took my wife who has never been to a captain ds they got my order wrong gave me slaw instead of okra my wife got a 15 piece shrimp with DOUBLE fries she received literally NO fries the drive through guy was rushing us to order to the point we couldn't even read the menu with no one behind us I will NEVER go here again!
Atmosphere: 1
Food: 2
Service: 1
Charles Uzzell
I ordered mt meal on line fish was cold saugy tasted nasty frys was cold. Worker was rude try call me a lier wasn't going give my drink to me until I proved him rong then gave a attude shut window on me top off that had eat coleslaw with fingers no fork are napkins after I ask her said there in bag. Was traveling thru well never stop this one a again. Long jhons in rock lot better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coleslaw
Annette Phillips
Your drive thru mike system was down. I waited in my car for 20 minutes before I went into the restaurant and asked why it was taking so long.. they had only one working fryer. They were not using the order board. They were clearing orders before they were made. Was told manger wants them to use tickets only. They made my order wrong and had not made the order behind me.
The kid behind the counter was super nice and very kind. Xavien great customer service. This is store 3655 Benton Arkansas. They are hit and miss.
Atmosphere: 2
Food: 4
Service: 2
Britney Stuart
I love Capt Ds and I LOVE their food. It's just the service... Ordered online tonight (nothing crazy) and had to wait 30 mins. The lack of communication between the coworkers was insane. Customers in the drive thru were honking. I had to tell the lady at the front 3 times that my food was right there and then she proceeded to argue with me about my order. Finally, I got my 2 piece fish after it being flung at me from who I would assume is the manager. I love the food but management needs to get it together
We ordered online and picked up tonight. I went inside to get the food and was greeted by the nicest young man. I don't know if whomever is in charge will ever see this review, but if you do, the guy working the counter/register went out of his way to be welcoming and should be acknowledged for it! I wish everyone I met was as pleasant as he was.
The restaurant was clean and looked nice. Our order was ready on time and was packaged correctly, and nothing was missing. The food was delicious and cooked perfectly.
We live in Hot Springs, but it was worth the drive to get it, and I'll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
It's Capt. D's. I love the deluxe seafood platter. It's greasy fried fish, okra, and slaw for me with 2 stuffed crabs and some hush puppies. It's comfort food. I'd laugh in the face of anyone who tried to convince me it's healthy, but I like it. Check for sauce before you leave. Always. There is no atmosphere on military road in Benton, and the interior seating is scarce.
Atmosphere: 2
Food: 3
Service: 3
Pretty good.
Food: 5
Service: 5
New items are great!
Atmosphere: 5
Food: 5
Service: 5
I am a DoorDash driver. I came in at 7:40 to pick up an order and it is now 8:15 I’m still waiting on this order and everyone else that has came in to order food has gotten their food already this is ridiculous! The last time I was here they got the orders wrong and they also took 30 mins for the food. They are loud and trashy in here. It’s very disturbing. This place needs new workers and it is also very dirty.
Atmosphere: 1
Food: 1
Service: 1
Great place for lunch
Atmosphere: 5
Food: 5
Service: 5
The fish had black stuff all over it and was dry and uneditable the fries were soggy the drive thru person was rude
Atmosphere: 1
Food: 1
Service: 1
Last Couple times ordering food was bad.
This location used to be good. Now it's just bad.
Atmosphere: 1
Food: 1
Service: 2
Loved everything. Service was great. Very good food. Awesome people, great atmosphere, and clean. Thank you for a great dining experience. We will be back when we are in Benton, AR.
Atmosphere: 5
Food: 5
Service: 5
As I pulled up to the window to order (the speaker was out) it was standing open. This is only important because I was able to hear the two men behind the counter (one tall dark skinned man and one short heavy set white man ) arguing about whos old lady I was! This is classic school yard bullying and it is unacceptable. It was humiliating. To be clear I did not hear the taller mans comments but the shorter mans comments I heard very clearly and by the way he slammed the window in my face after he handed me my order I am certain he knew I could hear him.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Wow haven't ate here in 20 years roughly finally decided to give this place another shot went through the drive through took my wife who has never been to a captain ds they got my order wrong gave me slaw instead of okra my wife got a 15 piece shrimp with DOUBLE fries she received literally NO fries the drive through guy was rushing us to order to the point we couldn't even read the menu with no one behind us I will NEVER go here again!
Atmosphere: 1
Food: 2
Service: 1
I ordered mt meal on line fish was cold saugy tasted nasty frys was cold. Worker was rude try call me a lier wasn't going give my drink to me until I proved him rong then gave a attude shut window on me top off that had eat coleslaw with fingers no fork are napkins after I ask her said there in bag. Was traveling thru well never stop this one a again. Long jhons in rock lot better.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Coleslaw
Your drive thru mike system was down. I waited in my car for 20 minutes before I went into the restaurant and asked why it was taking so long.. they had only one working fryer. They were not using the order board. They were clearing orders before they were made. Was told manger wants them to use tickets only. They made my order wrong and had not made the order behind me.
The kid behind the counter was super nice and very kind. Xavien great customer service.
This is store 3655 Benton Arkansas.
They are hit and miss.
Atmosphere: 2
Food: 4
Service: 2
I love Capt Ds and I LOVE their food. It's just the service... Ordered online tonight (nothing crazy) and had to wait 30 mins. The lack of communication between the coworkers was insane. Customers in the drive thru were honking. I had to tell the lady at the front 3 times that my food was right there and then she proceeded to argue with me about my order. Finally, I got my 2 piece fish after it being flung at me from who I would assume is the manager. I love the food but management needs to get it together
Looks like those pieces of fish keep shrinking.
Atmosphere: 3
Food: 2
Service: 5
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