I don’t know if this is fair to this location but I got a filet on my spicy delux sandwich that was maybe half chicken. I only ate the half that actually had chicken. I’m sure the location operator doesn’t control the product coming into their restaurant but my sandwhich and fries were so disappointing. Maybe anemic chicken is a recession indicator but I expect a lot better from americas best chicken sandwich.
Dusty woolman
my family came to eat lunch here last Saturday. We went in to eat. The lady taking our order was so rude. I’ve never had such a rude experience at chick-fil-a. This restaurant is always so nice. But the lady who took our order on the inside her name was Ryleigh she was super rude. Everytime I would order something she would say “you done?” With an attitude and when I asked to add a cookie to our order she didn’t say one word to me and I had to repeat it and she got an attitude for me repeating it. Then when my husband went up there to ask for a refill she stood there and he asked her again for a refill and she kept a acting like she couldn’t hear until a guy came up there and refilled it. I always love this place because how nice everyone is because it makes the experience amazing but she was just rude from the start. I was shocked
Atmosphere: 5
Food: 5
Service: 2
Chris
Excellent food and service…like you would expect from Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
Alexis Wesson
I wasn't even going to do a review but Google asked , I came into this restaurant this morning and while my food was amazing and the gentleman Andrew that helped me was super sweet, I have never seen someone get treated so poorly by management. I watched this gentleman help multiple people just to get in trouble for helping them , for a restaurant that prides itself in showing compassion I have never seen someone treated so poorly. I come here for the pleasant environment and received anything but today when I came in. You should work on how you treat employees as it really shows when we come in
Atmosphere: 1
Food: 5
Service: 1
Charles Pritchard
Santa Fe grilled chicken salad with avocado dressing is great!
Atmosphere: 3
Food: 5
Service: 4
Amber Seymour
This is the absolute worst chick fil a. People getting their mobile orders several cars back while I waited almost 20 minutes for our food at the front of the line. It makes zero sense.
Atmosphere: 1
Food: 1
Service: 1
Rob Williams
Good pizza, wings, and service
Atmosphere: 5
Food: 5
Service: 5
Neil MTB Stuff
Great breakfast and awesome staff members.
Atmosphere: 5
Food: 5
Service: 5
Ginny Oberlander
Don't make the same mistake I did.. use the right lane for mobile orders. 9PM Drive thru attendant didn't want to look up my order (with 2 other cars there), just told us to drive around and go to the other lane. We all know darn good and well they can look up orders. Inconvenient and unhelpful. We'll stick with the Rogers location.
Atmosphere: 5
Food: 5
Service: 1
Brittany Jones
Again sadly this location has failed me… first off the line system is awful (yes I know multiple locations have the same system and it’s awful at the other locations as well this one just takes longer and makes more mistakes) even when you have your food you have to wait for the rest of the people in front of you to get their food and it can be anywhere from a drink and some fries to 2-3 bags of food. I don’t understand how this is anymore helpful for the customer only the company profiting to get more people in the line to make it seem like they are moving faster but in reality they just have more and bigger car lanes and send employees throughout the line to deliver food. I’m very disappointed as well because like our last visit my son got the wrong chicken sandwich again. This is why we don’t hardly ever visit this location anymore it’s ridiculous. And because of this disastrous line system I was late to something important today do better please and come up with a better system maybe like McDonald’s and have people in front with more items still waiting have them pull over into the extra spaces to the right of the line it’s honestly a very easy problem to solve so fix it.
With or without the app you’re waiting 30 minutes on a meal
Atmosphere: 1
Food: 3
Service: 2
Tejeshwar Parmar
Chicken wasn’t fresh. Service was very good!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Spicy Chicken Sandwich
RENEE HARRINGTON
I came inside and ordered a mini chicken biscuit meal this morning to go. Got back into my car to eat, and the biscuits were not cooked all the way.... very wet and soggy on the bottom. The chicken was good. I just ate the chicken without the biscuits...
Atmosphere: 4
Food: 2
Service: 5
Susan Bagley
Drive through. Why would you put the man with a hearing disability as the order taker. Couldn’t get my husband’s name right. The order was simple but that was botched as well! Think I need to call corporate about how poorly this store runs! I love Chick fil A but this place is run by idiots who don’t cater to their staff’s strengths and think the customer spending their money is supposed to understand. I think the only reason this store is still open is because it’s right next to the interstate. I think I will go to the W. Walnut store from now on
I don’t know if this is fair to this location but I got a filet on my spicy delux sandwich that was maybe half chicken. I only ate the half that actually had chicken. I’m sure the location operator doesn’t control the product coming into their restaurant but my sandwhich and fries were so disappointing. Maybe anemic chicken is a recession indicator but I expect a lot better from americas best chicken sandwich.
my family came to eat lunch here last Saturday. We went in to eat. The lady taking our order was so rude. I’ve never had such a rude experience at chick-fil-a. This restaurant is always so nice. But the lady who took our order on the inside her name was Ryleigh she was super rude. Everytime I would order something she would say “you done?” With an attitude and when I asked to add a cookie to our order she didn’t say one word to me and I had to repeat it and she got an attitude for me repeating it. Then when my husband went up there to ask for a refill she stood there and he asked her again for a refill and she kept a acting like she couldn’t hear until a guy came up there and refilled it. I always love this place because how nice everyone is because it makes the experience amazing but she was just rude from the start. I was shocked
Atmosphere: 5
Food: 5
Service: 2
Excellent food and service…like you would expect from Chick-fil-A.
Atmosphere: 5
Food: 5
Service: 5
I wasn't even going to do a review but Google asked , I came into this restaurant this morning and while my food was amazing and the gentleman Andrew that helped me was super sweet, I have never seen someone get treated so poorly by management. I watched this gentleman help multiple people just to get in trouble for helping them , for a restaurant that prides itself in showing compassion I have never seen someone treated so poorly. I come here for the pleasant environment and received anything but today when I came in. You should work on how you treat employees as it really shows when we come in
Atmosphere: 1
Food: 5
Service: 1
Santa Fe grilled chicken salad with avocado dressing is great!
Atmosphere: 3
Food: 5
Service: 4
This is the absolute worst chick fil a. People getting their mobile orders several cars back while I waited almost 20 minutes for our food at the front of the line. It makes zero sense.
Atmosphere: 1
Food: 1
Service: 1
Good pizza, wings, and service
Atmosphere: 5
Food: 5
Service: 5
Great breakfast and awesome staff members.
Atmosphere: 5
Food: 5
Service: 5
Don't make the same mistake I did.. use the right lane for mobile orders. 9PM Drive thru attendant didn't want to look up my order (with 2 other cars there), just told us to drive around and go to the other lane. We all know darn good and well they can look up orders. Inconvenient and unhelpful. We'll stick with the Rogers location.
Atmosphere: 5
Food: 5
Service: 1
Again sadly this location has failed me… first off the line system is awful (yes I know multiple locations have the same system and it’s awful at the other locations as well this one just takes longer and makes more mistakes) even when you have your food you have to wait for the rest of the people in front of you to get their food and it can be anywhere from a drink and some fries to 2-3 bags of food. I don’t understand how this is anymore helpful for the customer only the company profiting to get more people in the line to make it seem like they are moving faster but in reality they just have more and bigger car lanes and send employees throughout the line to deliver food. I’m very disappointed as well because like our last visit my son got the wrong chicken sandwich again. This is why we don’t hardly ever visit this location anymore it’s ridiculous. And because of this disastrous line system I was late to something important today do better please and come up with a better system maybe like McDonald’s and have people in front with more items still waiting have them pull over into the extra spaces to the right of the line it’s honestly a very easy problem to solve so fix it.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
With or without the app you’re waiting 30 minutes on a meal
Atmosphere: 1
Food: 3
Service: 2
Chicken wasn’t fresh. Service was very good!
Atmosphere: 5
Food: 2
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I came inside and ordered a mini chicken biscuit meal this morning to go. Got back into my car to eat, and the biscuits were not cooked all the way.... very wet and soggy on the bottom. The chicken was good. I just ate the chicken without the biscuits...
Atmosphere: 4
Food: 2
Service: 5
Drive through. Why would you put the man with a hearing disability as the order taker. Couldn’t get my husband’s name right. The order was simple but that was botched as well! Think I need to call corporate about how poorly this store runs! I love Chick fil A but this place is run by idiots who don’t cater to their staff’s strengths and think the customer spending their money is supposed to understand. I think the only reason this store is still open is because it’s right next to the interstate. I think I will go to the W. Walnut store from now on
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Deluxe Chicken Sandwich with Waffle Fries, Chick-Fil-A Chicken Biscuit
I went here mainly for the Key Lime Frosted Lemonade. It was amazing! Unfortunately only available for a limited time.
Food: 3
Service: 5
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