Marco's Pizza
2502 SW 14th St, Bentonville
(479) 268-5422
Recent Reviews
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Great pizza
Atmosphere: 5
Food: 5
Service: 5
My husband is not a pizza fan, but he LOVES Marco's! The crust options are a big plus. You can never go wrong with a good old pepperoni pizza - but, our favorites are the Italian sausage, pizzolis, and the one thing we never leave out - CHEEZYBREAD! 🤤
My niece is celiac and really enjoys their cauliflower crust, too!!
Atmosphere: 5
Food: 5
Service: 5
The pizza bowls used to have a good amount in them— now it barely covers the bottom.. very disappointing!!! Won’t be going back
Atmosphere: 3
Food: 1
Service: 3
Had this place recommended to me, ordered for delivery. I signed up for an account it said my order was never associated with the account after almost an hour I sat on hold for 15 min and no one ever picked up. The poor delivery driver showed up so stressed out, no communication from the location.
Food: 2
Service: 1
This is now our favorite pizza place. Less than 10 minute drive. Fresh ingredients and can’t believe the prices. Plus they always have hot deals and an amazing reward program!
Atmosphere: 5
Food: 5
Service: 5
Cold steak and cheese for delivery. Couldn't believe how quick it arrived. Took it out of the freezer I guess and threw it on the grill. Definitely not made fresh. Last order.
Call In My Order Over The Phone 📱
Selena Is Really Nice Respectful Understanding What I Was Wanting!!! 🩷🤍
The Extra Cheese With Cheese Sauce Is Absolutely Fantastic Very Delicious 😋
If this is the best they can do they should just close shop. Burnt cold pizza is not what people want.
Ordered a pizza over the phone for delivery and had a special request for my daughter. Will was AWESOME and helped Us without hesitation. Great worker. Thank you so much for your help. Give him a raise!
Third time I’ve ordered from here. First two times the delivery time was an hour post the quoted time. This most recent experience got us all sick. This will be our last attempt with Marcos Pizza
Restaurantji Recommends
By far the best pizza I've had in many years. Great sause, real pepperoni, the sausage and cheese were very flavorful. I'm definitely ordering again
I like the pizza here, but the last 3 times I've done delivery from this location my pizza has sat around for 30+ minutes before even being picked up for delivery to me. By the time it gets here it's lukewarm at best. Fine if you want to do pickup, but delivery isn't worth it.
Marco’s makes pizza for people that love pizza. This will take you back to being a kid, so excited for that warm, cheesy deliciousness. I’m thankful to be alive in a time that I can spend a few minutes tapping on the screen of my phone, and a half hour later this magnificent meal gets handed to me at my doorstep. I’ve deleted the competitions’ apps. Marco’s can have my money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Magnifico
HORRIBLE!!
I placed a delivery order for 2 large pizzas- one cheese, one pepperoni at 5:35p from the Marcos App. I received a confirmation email that gave an ETA of 6:30p delivery time. Along the way, I received email updates and at 6:19p, I received an email stating that the order is "ready". We waited, and when 6:30p had come and gone, finally at 6:48p, I called the store and was immediately placed on an 11 minute hold. I hung up and called back, and again was immediately placed on another hold, so I hung up and called a 3rd time at 7:01p when I pleaded with the worker to not to put me on hold. At this time, my order had been "ready" for 40 minutes! I told him that my order was done at 6:19p and asked if there was a mistake and maybe it was sitting in the store and not out for delivery (at this point, I would have picked it up myself). He said that it was out for delivery at that time and it should be here soon.
Immediately after I hung up the phone, I received a text from DoorDash saying that the delivery driver was at the store. I never used DoorDash or contacted them as I ordered directly through the Marcos app, so I was super confused. I don't even know how DoorDash received my contact information!
At 7:17p, I received a call from a DoorDash person saying that she doesn't have my order info within DoorDash. I explained that I never ordered through DoorDash and don't even know how they got involved. She was just as confused as me and said she would call DoorDash to see what she should do. Then I received another text at 7:22p stating "Your Dasher has picked up your order! The order should arrive at 7:48p".
As a reminder, I ordered the food at 5:35p, received an email at 6:19p that it was "ready", and now I'm being told that I will receive it at 7:48p?? Over 2 HOURS from order time, and nearly 1.5 hours after it was "ready" from the store?? The door dasher arrived to my house with the delivery at 7:38p and, no surprise, THE PIZZA WAS COLD and looked terrible...like it has been sitting for 1.5 hours!!!! The door dasher was very confused about the entire situation as well. I mean, at LEAST they could have made me a fresh pizza after they realized their mistake!
I have NEVER in all my years, had as awful of an experience as this was!! I will give negative reviews on all platforms that I can, because this was a terrible product, terrible quality, and terrible service on all fronts. I will also make sure to never give my money to any Marcos Pizzas again. I hope this information finds its way to the manager and owner of this facility so they know the horrible quality that is being put out from their store.
Atmosphere: 1
Food: 1
Service: 1
terrible service
Atmosphere: 1
Service: 1
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