McDonald's

Kiosks should be an option, not the only way to order. Not a human in sight to assist. Longest it's ever take to get fast food. It was all lukewarm bordering on cold. French fries are terrible when they are not hot. Watched a woman wait for over ten minutes to get a drink refill and no one acknowledged her. She finally walked away. Tables were filthy. The woman running food out to people from the drive through would not even make eye contact so you wouldn't stop her to ask for assistance. I'm usually very kind in my reviews, but this was absolutely the worst experience ever at a McDonald's!

Atmosphere: 1

Food: 1

Service: 1

Gotta love spending 30 mins in drive thru waiting on your food then spend another 10 mins getting ignored in the lobby, horrible store

Atmosphere: 1

Food: 1

Service: 1

EDIT: to the person answering these reviews please DO NOT give me a website link answer. I dont need further follow upz unfortunately door dash had to absorb your mistake and reimbursed me. All i want is improvement. Have a team meeting. Do something real instead of giving ppl a link.

REVIEW: Most mcdonalds in the area but this one in particular needs to do better at doordash orders. When you're getting doordash the dasher isn't allowed to inspect the food before leaving and the customer obviously isn't there to do it. So 75% of the time I've ordered from here there is something missing or incorrect. Just now I ordered a steak egg and cheese bagel...had to ask the dasher to beg them for extra sauce on the side bc no matter what I do I can't ever get extra sauce put on the sandwich. He succeeded and I was so happy to see it. Then I opened the sandwich and it had no egg on it. I'm bedridden with peripheral arthritis right now and my only joy comes from when I get to have a meal once a day ( I snack the rest of the time bc fast food is expensive and it's all I'm capable of having currently bc I can't move normal). It's so disappointing when you spend what little money you have in hopes of enjoying some food and that doesn't happen. It would be one thing if it was once in awhile but its not. I have to doordash daily and when it's mcdonalds...its nearly always wrong. Please do better. All it takes is an extra minute to make sure the door dash orders are exactly what the ticket is. Often doordash is needed bc of medical conditions. Have some extra care knowing the person isn't there to check their food before leaving like most ppl. It may not mean alot to you to send out wrong orders so often but if matters to someone looking forward to it. Please stress to your employees to take more care on door dash orders. Please

Atmosphere: 3

Food: 1

Service: 1

Stopped by after an even on the way home got 20 nuggets. It was slow so I don’t understand why they did this but it looks like they gave 16 nuggets and a torn apart chicken patty? Wouldn’t have mind waiting for them to make more or even new ones since the ones I got were obviously sitting there a while. Called and their response was “well you can come back and return them for new tonight or tomorrow but you have to bring the box and all its contents”. Mind y’all I live 20 minutes away. That was supposed to be dinner. Do better.

Atmosphere: 1

Food: 1

Service: 1

Just another soulless chain that has rude employees and doesn’t even have in stock in stock the promotions they are running. Grinch and Monopoly.

Atmosphere: 1

Food: 1

Service: 1

This pulled pork sandwich was excellent, can't wait to visit again!! Also love the homey atmosphere, everyone is so friendly, even the customers.

Atmosphere: 5

Food: 5

Service: 5

Worst location never going here again. Waited 20 min in drive thru and didnt order had to leave.

Atmosphere: 1

Food: 1

Service: 1

The slowest drive through in the country.

Atmosphere: 1

Food: 1

Service: 1

Iloved all the food

Atmosphere: 5

Food: 5

Service: 5

Edit: Filled out the form the business linked. Spoke with a person in customer service. They said it was company policy, but “they were sorry I didn’t have a good experience.” So if you visit this location be sure to thoroughly inspect your food before taking a bite. I’ll just be skipping this one, though.

It’s McDonalds. My only expectation is that they get order right, or fix incorrect order. They failed to meet this low bar.

I ordered 2 Sausage egg McMuffins and 3 hashbrowns. Got two hash browns and 2 ham egg McMuffins. Bit into one of said McMuffins before I realized. Took food back with receipt for replacement. Lisa, the manager, would only replace 1 McMuffin because I “ate” the other one. As said I took a bite out of it and that’s when I realized it was wrong. Would not give the hashbrown. I guess because no “evidence” I didn’t eat it? Anyway, Lisa is NOT a good manager. Had to pay twice for one McMuffin and one hashbrown.

Further evidence Lisa is not a good manager - after I explained the situation to her a second time, she acted like she was going to make it right. Then had the nice teenager at the window charge me while she hid behind the friers.

Atmosphere: 1

Food: 1

Service: 1

Charged me on my mobile app while saying they didn’t lady on the headset was rude and useless wanting me to re order something I got charged for November 9th 10:23 AM. Had to get out of my car and go inside to reclaim what was mine. Instead of it being a mobile order. I had to waste my time and go inside. Only useful one was the lady who helped me when did I go inside. Trying to charge me double for your mistakes.thanks!

Atmosphere: 3

Food: 4

Service: 2

They can never get my burger correct. It's ridiculous!🤦‍♂️

Atmosphere: 2

Food: 1

Service: 1

Manager is really a terrible person. Claims to have handed food to a delivery driver that doesn't exist and then refused to remake when actual delivery driver arrived. Ultimately manager cost delivery lady tip and time when they could have just remade.

Atmosphere: 1

Food: 1

Service: 1

Hard to get in and out of alot of heavy traffic.

Atmosphere: 3

Food: 3

Service: 3

This place is usually great for me and I get fresh food but this morning was awful 😖. Asked for a #2, which is a sausage, egg, and cheese mcmuffin, which I wanted it toasted lightly. Got the meal and the muffin was very hard and the sausage was old and dry. I tried eating it but it just was not that great unfortunately.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Sausage Mcmuffin