Amy hands down the best barista she was so sweet and patient when I went through the drive-thru one of the best Starbucks experiences I’ve had
Atmosphere: 5
Food: 5
Service: 5
Allan P
Asked for an order and they made a mistake on my first order. The first barista was very friendly and nice but might have been new, so I over looked the mistake and made a second order and this time it was another barista, unfriendly to begin with( she might have been having a rough day, and it happens). But they made the same mistake on the second order. Made me realize that perhaps they did it in purpose. Because when I asked for it to be corrected, the second barista I ordered with gave me such a stare that I never expected at a Starbucks. I’m assuming she was just angry and not racist. This place always had a good experience before. I wanted to give feedback to the manager and asked another barista for the manager and this barista just called someone next to her and asked to talk to me. Either she thought a customer is dumb and won’t know who the manager is or she made a genuine mistake but seemed a bit odd that she wouldn’t call the actual manager. That person she asked to talk to me said let me call the actual manager and ofcourse this ‘actual’ manager was kind and shared that there was a miscommunication and the barista had tried calling us apparently for 5 times but I guess it was loud and we didn’t hear it. My mistake . The ‘first’ kind barista ended up coming to the table and giving us the order , with the wrong cup. Usually Starbucks gets a name on the orders , this Starbucks didn’t which might have been another reason this happened. But seemed to have multiple points of failure in customer experience today so I’m guessing it’s a bigger culture/training issue. Hopefully they resolve it soon. This is otherwise a great place with great baristas. Hopefully this was just a one off bad experience.
Atmosphere: 4
Food: 4
Service: 2
Polished \u0026 Practical
Staff struggling to be friendly and consistent with recipes. Redbud and Walton is WAY better.
Atmosphere: 2
Food: 1
Service: 1
Lauren Vaughan
Always a good time at Starbucks Hardly ever out of what I want and always a great environment
Atmosphere: 5
Food: 5
Service: 5
Asmr for Kaeli
NONE of the guys like matcha here. untrustworthy people. good matcha tho
Atmosphere: 5
Food: 5
Service: 5
Rebecca Tucker
Staff seemed disengaged.
Atmosphere: 4
Food: 3
Service: 2
Nick Vandyke
It’s a Starbucks. If you like it great! It never changes, if you don’t then don’t bother, it never changes.
Atmosphere: 3
Food: 3
Service: 4
Shane Hagemeier
They really need to focus more on time management.
Service: 1
ashley franklin
Judeia is super professional and efficient every time we come by. She’s so kind and always gets our drinks correctly. We really appreciate her!
Atmosphere: 5
Food: 5
Service: 5
Chad Morrow
Staff was awful, very rude and ignored me and another customer. Finally responded with an attitude, like it bothered her. Door dash said my order was ready and I waited another 15 min after arriving. They also helped other customers and I was standing in front of their face. Very poor job and don’t recommend this location.
I did a catering order for our school and they did a fantastic job. The manager was super helpful with the order and the workers brought everything to my car. Would recommend for your next catering order!
Tosweet88
THIS IS A TERRIBLE PLACE TO GET SOMETHING THEY MESS UP ON DRINKS AN ACT LIKE YOUR LYING TO GET A NEW ONE MADE IVE BEEN COMING HERE FOR FIVE YEARS STRAIGHT EVERYDAY I SPEND OVER 35 DOLLARS TO 50$ A WEEK HERE THE NEW MANAGEMENT SUCKS IT REALLY DOES IF YOU DONT WANT TO REPLACE DRINKS GET THEM RIGHT AMY IS THE ONLY ONE THAT TRYS TO HELP THE NEW GIRL OLVIA AT THE WINDOW KNOWS MY DRINK WASNT RIGHT THE COLOR WASNT RIGHT AN AUTUMN TRYS TO ARGUE WITH U ABOUT DRINKS SHE APPARENTLY DOESN'T KNOW HOW TO MAKE A DRINK IF SHE WASNT AT WORK AN TALK TO ME LIKE THAT I PROMISE SHE WOULD WATCH WHAT SHE SAYS TO PEOPLE
Atmosphere: 1
Service: 1
Recommended dishes: Brew
Pho N
I watched my drink sit there to the side for a solid 15 minutes while everyone in the drive thru got priority. Asked one of the old women up front and she told me
“It’ll be a while”
I pointed to the drink and said
It’s that one right there.
She says “ yeah it’ll be a while”
Wild…
Atmosphere: 1
Food: 5
Service: 1
Matthew M
Overpriced coffee. Coffee tastes burned.
Atmosphere: 3
Food: 3
Service: 3
Rhishi Dahal
I order mobile every morning, this morning I placed my order at 7:15 and most of the time they’re good to go but it’s been a few times in the past but this one set me off, they had my drink ready but did not get my food until 7:40. They were dishing out people that just walked in but someone that placed an order 25 mins ago they can’t serve. I had to go up and ask the guy to basically make my order. Makes no sense to me. Maybe prioritize people by the order time. I ordered a croissant and a muffin. How long could that really take.
Amy hands down the best barista she was so sweet and patient when I went through the drive-thru one of the best Starbucks experiences I’ve had
Atmosphere: 5
Food: 5
Service: 5
Asked for an order and they made a mistake on my first order. The first barista was very friendly and nice but might have been new, so I over looked the mistake and made a second order and this time it was another barista, unfriendly to begin with( she might have been having a rough day, and it happens). But they made the same mistake on the second order. Made me realize that perhaps they did it in purpose. Because when I asked for it to be corrected, the second barista I ordered with gave me such a stare that I never expected at a Starbucks. I’m assuming she was just angry and not racist. This place always had a good experience before.
I wanted to give feedback to the manager and asked another barista for the manager and this barista just called someone next to her and asked to talk to me. Either she thought a customer is dumb and won’t know who the manager is or she made a genuine mistake but seemed a bit odd that she wouldn’t call the actual manager. That person she asked to talk to me said let me call the actual manager and ofcourse this ‘actual’ manager was kind and shared that there was a miscommunication and the barista had tried calling us apparently for 5 times but I guess it was loud and we didn’t hear it. My mistake . The ‘first’ kind barista ended up coming to the table and giving us the order , with the wrong cup. Usually Starbucks gets a name on the orders , this Starbucks didn’t which might have been another reason this happened. But seemed to have multiple points of failure in customer experience today so I’m guessing it’s a bigger culture/training issue. Hopefully they resolve it soon. This is otherwise a great place with great baristas. Hopefully this was just a one off bad experience.
Atmosphere: 4
Food: 4
Service: 2
Staff struggling to be friendly and consistent with recipes. Redbud and Walton is WAY better.
Atmosphere: 2
Food: 1
Service: 1
Always a good time at Starbucks
Hardly ever out of what I want and always a great environment
Atmosphere: 5
Food: 5
Service: 5
NONE of the guys like matcha here. untrustworthy people. good matcha tho
Atmosphere: 5
Food: 5
Service: 5
Staff seemed disengaged.
Atmosphere: 4
Food: 3
Service: 2
It’s a Starbucks. If you like it great! It never changes, if you don’t then don’t bother, it never changes.
Atmosphere: 3
Food: 3
Service: 4
They really need to focus more on time management.
Service: 1
Judeia is super professional and efficient every time we come by. She’s so kind and always gets our drinks correctly. We really appreciate her!
Atmosphere: 5
Food: 5
Service: 5
Staff was awful, very rude and ignored me and another customer. Finally responded with an attitude, like it bothered her. Door dash said my order was ready and I waited another 15 min after arriving. They also helped other customers and I was standing in front of their face. Very poor job and don’t recommend this location.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I did a catering order for our school and they did a fantastic job. The manager was super helpful with the order and the workers brought everything to my car. Would recommend for your next catering order!
THIS IS A TERRIBLE PLACE TO GET SOMETHING THEY MESS UP ON DRINKS AN ACT LIKE YOUR LYING TO GET A NEW ONE MADE IVE BEEN COMING HERE FOR FIVE YEARS STRAIGHT EVERYDAY I SPEND OVER 35 DOLLARS TO 50$ A WEEK HERE THE NEW MANAGEMENT SUCKS IT REALLY DOES IF YOU DONT WANT TO REPLACE DRINKS GET THEM RIGHT AMY IS THE ONLY ONE THAT TRYS TO HELP THE NEW GIRL OLVIA AT THE WINDOW KNOWS MY DRINK WASNT RIGHT THE COLOR WASNT RIGHT AN AUTUMN TRYS TO ARGUE WITH U ABOUT DRINKS SHE APPARENTLY DOESN'T KNOW HOW TO MAKE A DRINK IF SHE WASNT AT WORK AN TALK TO ME LIKE THAT I PROMISE SHE WOULD WATCH WHAT SHE SAYS TO PEOPLE
Atmosphere: 1
Service: 1
Recommended dishes: Brew
I watched my drink sit there to the side for a solid 15 minutes while everyone in the drive thru got priority. Asked one of the old women up front and she told me
“It’ll be a while”
I pointed to the drink and said
It’s that one right there.
She says “ yeah it’ll be a while”
Wild…
Atmosphere: 1
Food: 5
Service: 1
Overpriced coffee. Coffee tastes burned.
Atmosphere: 3
Food: 3
Service: 3
I order mobile every morning, this morning I placed my order at 7:15 and most of the time they’re good to go but it’s been a few times in the past but this one set me off, they had my drink ready but did not get my food until 7:40. They were dishing out people that just walked in but someone that placed an order 25 mins ago they can’t serve. I had to go up and ask the guy to basically make my order. Makes no sense to me. Maybe prioritize people by the order time. I ordered a croissant and a muffin. How long could that really take.
Atmosphere: 3
Food: 3
Service: 1
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