Thighstop

231 N Walton Blvd, Bentonville
(479) 271-8833

Recent Reviews

April H.

The food is pretty good here but they take absolutely forever to get the orders ready. The guys working in the kitchen don't look like they're working very hard and the dine-in section isn't full but still took nearly an hour after I ordered to get 24 wings and an order of fries!

James H.

This location is horrible. I Went there tonight at 10:39 on a Friday, they are open until 11:00 and online says orders end at 10:45. They said they were closed and when I pointed out the time they said they "turn off the fryers at 10:30 and the 11:00 time is when they have to be out of the building" and again that they were closed. I made the comment that "they should lock the door when closed and change the hours to when they are actually open like most businesses". Their response as I left was for several of the twerps to give me the finger. I sure hope the owner sees this and is better than his employees.

Jonathan O.

Terrible customer service. Inappropriate employees and management alike. Probably will not be coming back

Rebecca B.

I have ordered carry out a couple times through their app which is very convenient. If you want a crispy wing though you should order them 'well done' otherwise they are soggy. I got Buffalo and garlic parm today, they were great and they also packed the 2 flavors separately which was appreciated.

Lisa B.

Bless their heart. Manager is only one working. Everyone else standing around staring. They took my order at 6:30 PM and just got order at 7:51 PM. Be sure to not be in a hurry, I hope it's good I haven't eaten it yet

Will Farrell

I would not recommend going to this Wingstop if you would like friendly management they are very rude and inconsiderate and upon having issues with them they will not provide their names in order to file a complaint. customers are always be treated courteous and kind and not to be told to hold their breeches. both managers on duty were very rude would not give their names and we're not kind of consider it to the customers inside including myself I filed a complaint through Wingstop and use my Google review status to make people aware of this situation

Shelby S.

I don't think anyone expects perfection if they're ordering wingstop. What one would expect is par for the course fried chicken accompanied by decent fries and your average run of the mill sauce companions. What we got here was a sponge-y and soggy caricature of that reasonable assumption. The fries were mushy. The chicken was simply not even close to crispy. We were left sadly disappointed. Also- not that service at these places is a determining factor, but it's a real letdown to see the people who work here act like their job is too difficult to handle customers in a pleasant and organized fashion.

Travis S.

Really like the food but if you're going to seal the bags for those doing takeout you really need to make sure everything in the order is in there. Nothing more frustrating than getting home and discovering everything you ordered wasn't included. Too hungry to make the trip back a second time so just went without.

Jon Garcia

the wings were WAYY too salty. inedible. i tried the Louisiana dry rub and the cajun dry rub. worst wings ive ever had. first time trying wing stop and the last time too

Kathy O.

No teeny-tiny wings here! Love their wings, bone in and boneless, fries, veggie sticks and flavors! Dips are the best also! Hands down! Best wings in town! Been a customer many years!

Linda L.

I don't know how Wingstop rates 100 on the health score when they are in the middle of the pandemic COVID19 and no one had on a mask, with about 4 to 6 people in the kitchen working shoulder-to-shoulder. At least they did have on gloves. The cashier had no gloves, no mask, and took cash dollars from a customer. Waiting to pick up my order and observing the lack of social distancing and protective measures, I lost my appetite. I won't go back.

Madis D.

I really have a taste for Wingstop They advertise free delivery during the "pandemic " that's not necessarily true. So my son had to go out and pick it up. Not very happy

Roy P.

In a world where Covid-19 is pushing people to curb side, I recommend teaching hygiene to the two prep cooks picking his teeth with his fingers and other scratching his face while both were prep'g food......oh, and use gloves ......please.....gross!!!!...

Jordan L.

I frequently go to this location and the two older lady's who Im assuming are managers are terrible with their customer service. Our food always has taken a long time to get to us every time we stop by. Last night I decided I wanted to stop by even though it was kind of late, the signs on the door and online says they close at 10. I walked in at 9:45 to the older lady in glasses rudely telling me "I'm closed" and I said to her " online and the signs say you guys close at 10?" And she has the audacity to to tell me "I don't care I close at 9:45" this is unacceptable To me and something needs to change at this location.

Rachel W.

This place is always great. We order wings to go and they're always crispy and delicious. They're fries are fresh and the ranch is awesome too.

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