If you like being judged for being sober this is the place to be. Will never come back with the lack of respect and awareness. Came in to start our night off with a drink and enjoy the ambiance and got denied to be served to because we appeared “drunk” yet all four of us were completely sober and WALKED from our house. “We can hold a card on file, but will not serve you.” The server left us all in shock as to why we couldn't order a drink? So we left and they judged us all the way out. So if you want to be disrespected and confused then this is the place to be. Clearly need to learn how to run a bar.
1: We were completely SOBER, so figure how to read people CORRECTLY 2: You are a bar and we came to buy drinks refused to serve customers who want to buy drinks 3: thats a real quick way to lose business. 4: Its all how you treat people, that was TERRIBLE 5: WAY over priced 6: Very stuffy and humid
We will be sure to let everyone know not to be here, if I could write zero stars I WOULD.
Anushmita roy choudhury
Love the ambiance of the place.
Atmosphere: 5
Food: 4
Service: 5
Pierson Catchpole
Caleb is the best bartender around 10/10
Atmosphere: 5
Food: 5
Service: 5
Daniel McHugh
Coffee is very good. Well worth the stop
Atmosphere: 5
Food: 5
Service: 5
Dan Cheek
Stellar cozy, speakeasy atmosphere. Wonderful service and a skilled bartender.
Atmosphere: 5
Service: 5
Nathan Allison
One of my favorite bars in Bentonville. Only reason for the 4 stars is because it's a bit pricey. Drinks are amazing, food fantastic, and the atmosphere is perfect in every way. Great service every time we are in. Absolutely love the Undercroft.
Atmosphere: 5
Food: 5
Service: 5
Brit Drinkwine
This place is located in the basement of the preachers son. Went here to mark live Jazz off our date night list and loved this speak easy. We love live music and enjoyed every second. The band was perfect for our date night bucket list. We had a drink called jealous lover 🤣 we don’t really drink but it was for the experience and it was the recommended drink. I actually enjoyed it.
We did not try any food. We had reservations at Preachers son upstairs but canceled to have an outdoor dinner elsewhere. Preachers son is still on my list.
The place has dim lighting for a whole mood. All in all a great experience 😊
William Hunt (Ryan)
Great atmosphere. The service is fine. I ordered one cocktail and the charcuterie board. The cheese was half still and hard as a brick and the other half was soft but it was basically served with sliced deli meat four toast points mustard and a pickle. My tab for that plus one drink was $56.00. I expected more. I don't usually review places poorly but this one definitely warranted that
Amanda Cartier
Very cool place to go and have chill drinks. Dress up or down! Vibes are immaculate, and drinks are delicious. I will be back on a Tuesday to witness their jazz night 🤩
Robbie Morris
Came to Undercroft during their holiday season and menu. The holiday decorations were absolutely out of control, in a good way! There was no surface untouched by holiday festivities. Amazing place to chill with friends during the holiday season. Perfect vibe.
Tried the Yippy Ki Yay. Lovely little drink. Not quite as complex as I was expecting. But refreshing still.
They’ve also got a few cute Christmas tiki mugs for sale!
The decor is fun and I love their seasonal drink menus. Every time I’ve been to Undercroft, the staff is either rude or seems to be annoyed. Not sure why I go back, but it’s the same experience every time.
Atmosphere: 4
Service: 1
Laura Vickery
The decorations for Christmas were absolutely fantastic and the presentation of the drinks were so cute. The food was okay. We had a reservation and had an incredibly awkward encounter regarding our table. There seemed to be an issue about our table from what we could tell when we told them about our reservation at check in, but he said he was going to check on our table. When he returned, he asked us to follow him, in which we proceeded to stand there for about three minutes while he spoke with the people sitting at our supposed table. He left, with the people still sitting at our table, as we stood there with no explanation as to what was going on. A minute later the people left and we were able to sit, but the host never checked back in to let us know what exactly had occurred or to make sure we ever got our table. It was incredibly awkward. Our waiter however was very nice, attentive, and did a great job. He did spill a water that got on the table, floor, my shoes, and pants. He apologized profusely, which it was totally fine - accidents happen - but we did eventually have to go the bathroom to get paper towels and wipe up the water ourselves. Overall, it was a fun place to start an evening of my birthday celebration. I would definitely recommend stopping by to see the decorations and a quick drink, but the initial table situation and lack of explanation or concern for the issue makes me think I don’t really have to go back any time soon.
Atmosphere: 5
Food: 2
Service: 2
Delorian Hiatt
This is a unique place to go. They theme it based upon the season.
Their drinks are in weird cups, and sometimes it seems like they're just kind of thrown together.
If you want drinks go somewhere else, this is more for an experience.
The quality of the food is literally Sam's purchased french fries and sandwich stuff sold for more than the bulk price of the item per dish.
So really what you pay for here is just the experience. I'm a pessimist though. That was also canned cheese.
Atmosphere: 3
Food: 1
Service: 2
Loren Spoklie
Fun drinks!
Atmosphere: 5
Food: 5
Service: 5
Kurtis Malone
This place is a must visit! The drinks are fantastic and come in fun glasses. Plus they were decorated for
If you like being judged for being sober this is the place to be. Will never come back with the lack of respect and awareness. Came in to start our night off with a drink and enjoy the ambiance and got denied to be served to because we appeared “drunk” yet all four of us were completely sober and WALKED from our house. “We can hold a card on file, but will not serve you.” The server left us all in shock as to why we couldn't order a drink? So we left and they judged us all the way out. So if you want to be disrespected and confused then this is the place to be. Clearly need to learn how to run a bar.
1: We were completely SOBER, so figure how to read people CORRECTLY
2: You are a bar and we came to buy drinks refused to serve customers who want to buy drinks
3: thats a real quick way to lose business.
4: Its all how you treat people, that was TERRIBLE
5: WAY over priced
6: Very stuffy and humid
We will be sure to let everyone know not to be here, if I could write zero stars I WOULD.
Love the ambiance of the place.
Atmosphere: 5
Food: 4
Service: 5
Caleb is the best bartender around 10/10
Atmosphere: 5
Food: 5
Service: 5
Coffee is very good. Well worth the stop
Atmosphere: 5
Food: 5
Service: 5
Stellar cozy, speakeasy atmosphere. Wonderful service and a skilled bartender.
Atmosphere: 5
Service: 5
One of my favorite bars in Bentonville. Only reason for the 4 stars is because it's a bit pricey. Drinks are amazing, food fantastic, and the atmosphere is perfect in every way. Great service every time we are in. Absolutely love the Undercroft.
Atmosphere: 5
Food: 5
Service: 5
This place is located in the basement of the preachers son. Went here to mark live Jazz off our date night list and loved this speak easy. We love live music and enjoyed every second. The band was perfect for our date night bucket list. We had a drink called jealous lover 🤣 we don’t really drink but it was for the experience and it was the recommended drink. I actually enjoyed it.
We did not try any food. We had reservations at Preachers son upstairs but canceled to have an outdoor dinner elsewhere. Preachers son is still on my list.
The place has dim lighting for a whole mood. All in all a great experience 😊
Great atmosphere. The service is fine. I ordered one cocktail and the charcuterie board. The cheese was half still and hard as a brick and the other half was soft but it was basically served with sliced deli meat four toast points mustard and a pickle. My tab for that plus one drink was $56.00. I expected more. I don't usually review places poorly but this one definitely warranted that
Very cool place to go and have chill drinks. Dress up or down! Vibes are immaculate, and drinks are delicious. I will be back on a Tuesday to witness their jazz night 🤩
Came to Undercroft during their holiday season and menu. The holiday decorations were absolutely out of control, in a good way! There was no surface untouched by holiday festivities. Amazing place to chill with friends during the holiday season. Perfect vibe.
Tried the Yippy Ki Yay. Lovely little drink. Not quite as complex as I was expecting. But refreshing still.
They’ve also got a few cute Christmas tiki mugs for sale!
Restaurantji Recommends
The decor is fun and I love their seasonal drink menus. Every time I’ve been to Undercroft, the staff is either rude or seems to be annoyed. Not sure why I go back, but it’s the same experience every time.
Atmosphere: 4
Service: 1
The decorations for Christmas were absolutely fantastic and the presentation of the drinks were so cute. The food was okay. We had a reservation and had an incredibly awkward encounter regarding our table. There seemed to be an issue about our table from what we could tell when we told them about our reservation at check in, but he said he was going to check on our table. When he returned, he asked us to follow him, in which we proceeded to stand there for about three minutes while he spoke with the people sitting at our supposed table. He left, with the people still sitting at our table, as we stood there with no explanation as to what was going on. A minute later the people left and we were able to sit, but the host never checked back in to let us know what exactly had occurred or to make sure we ever got our table. It was incredibly awkward. Our waiter however was very nice, attentive, and did a great job. He did spill a water that got on the table, floor, my shoes, and pants. He apologized profusely, which it was totally fine - accidents happen - but we did eventually have to go the bathroom to get paper towels and wipe up the water ourselves. Overall, it was a fun place to start an evening of my birthday celebration. I would definitely recommend stopping by to see the decorations and a quick drink, but the initial table situation and lack of explanation or concern for the issue makes me think I don’t really have to go back any time soon.
Atmosphere: 5
Food: 2
Service: 2
This is a unique place to go. They theme it based upon the season.
Their drinks are in weird cups, and sometimes it seems like they're just kind of thrown together.
If you want drinks go somewhere else, this is more for an experience.
The quality of the food is literally Sam's purchased french fries and sandwich stuff sold for more than the bulk price of the item per dish.
So really what you pay for here is just the experience. I'm a pessimist though. That was also canned cheese.
Atmosphere: 3
Food: 1
Service: 2
Fun drinks!
Atmosphere: 5
Food: 5
Service: 5
This place is a must visit! The drinks are fantastic and come in fun glasses. Plus they were decorated for
Atmosphere: 5
Food: 5
Service: 5
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