Excellent catfish plate great hamburgers employees are super friendly.
Jimmyconway
food was good.. service was fine i was just there today..
Atmosphere: 5
Food: 4
Service: 5
Reece Langley
Food was cold took an hour and thirty to even get my food had to wait while workers were doing nothing to help the wait.
Atmosphere: 1
Food: 1
Service: 1
Old Lady
Terrible with a capital T. This is the worst McDonald's location in NEA. The management is rude and speaks down to customers. You have to ask them to refill your drink since there is no soda machine in the lobby. They act like you are bothering them to ask. The food was wrong and cold. The female manager (middle aged with a blonde-grayish ponytail) did not want to fix the order. She said it was only one thing wrong. An employee apologized for her and made the sandwich correctly. There needs to be more training conducted at this location.
Shawna Mascaro
By far the nastiest McDonald's ive ever been to. We dined in and let me tell you.... All the tables were nasty, I had to wipe one off so we could have a place to eat. I wouldn't dare touch the touch-screen machine to order my food due to all the nasty finger prints or whatever was on them, so I ordered from the lady at the counter. The food was horrible. Both my husband and my fry were cold and old/nasty tasting. My chicken nuggets were cold and my husband's burger was lukewarm. I have been to many McDonald's due to traveling. This one by far takes the cake when it comes to being nasty and the food disgusting. I will never return to this location and I will be sure to warn others.
Atmosphere: 1
Food: 1
Service: 2
Ashley Sloan
Usually a pretty good experience minus MINOR flaws. But today, they crossed the line. I ordered on the app. The window lady asked to see the receipt. She read the receipt and looked in the bag and still proceeded to give me a 20 piece and medium fry but I ordered the 4 for 5 and the triple cheese meal. I go inside. Another lady turned in her order that was wrong. The order I returned was given to someone at the window without throwing it away. I was given one of the sandwiches the other lady returned. It was still wrong. I asked to just add me cheese n tomato. They asked do my receipt say it, after theyve seen my receipt 4 times already. I asked for a fresh sandwich since the lady returned the one they gave me. They gave it back to me anyway and started laughing. Everybodys bags were being switched between different customers. I have never experienced this and it was terrible and disgusting and unprofessional. The lady asked for a toy for her kids happy meal and the response was “you need a toy”. As if it’s not supposed to come with one anyway.
Atmosphere: 1
Food: 1
Service: 1
Josh Bailey
Love going to this location! Staff are willing to go above and beyond for their customers! I made a mistake on my mobile order and the manager was able to fix it with no issues! Thank you all! Hot fresh and yummy food!
Atmosphere: 5
Food: 5
Service: 5
christopher ladeau
When to mcdonald's brooklyn arkansas. Did not get all my food. Called and the person on the phone said I did. I told them I didn't. They hung the phone up on me. And the person that did hang up the phone on me. Would not even come to the front counter. Mcdonald's has stolen from me. And I did not get the food. And would like to think about legal charges
Vickie Murry
Awesome and friendy Large Ice Coffee
Atmosphere: 5
Food: 5
Service: 5
Billy
I don't know why my review was taken down, but the people deserve to know that they could be eating bugs within there meals, this is the second time I went up there and not only did I find nats in my drink, but also in my fries I think the call to the health department needs to be done. And that's what I'm going to do! Like I said this is the second time this has happened!
Can’t really rate the food because I never received it. I don’t normally make reviews but this is the worse experience I have ever had with any restaurant. We ordered a little after 10 for breakfast on 11/22/25 and they had us to go to the 2nd window. We was there for 45 minutes and they eventually gave us a refund so we wasted an hour altogether and they said they could not complete the order. They had such bad communication there they said they accidentally threw our food away twice. I found this out from employees answering the phone when I would call . Such incompetence, it was really an unbelievable experience. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Sheila Stinson
Good food and service
Peyton
Ordered off the Monopoly menu and when I get home not a single item has the game on it. Not even the drinks
Brian H
They get the order wrong every single time and they take forever. Dont order a double either because they cant count.
Excellent catfish plate great hamburgers employees are super friendly.
food was good.. service was fine i was just there today..
Atmosphere: 5
Food: 4
Service: 5
Food was cold took an hour and thirty to even get my food had to wait while workers were doing nothing to help the wait.
Atmosphere: 1
Food: 1
Service: 1
Terrible with a capital T. This is the worst McDonald's location in NEA. The management is rude and speaks down to customers. You have to ask them to refill your drink since there is no soda machine in the lobby. They act like you are bothering them to ask. The food was wrong and cold. The female manager (middle aged with a blonde-grayish ponytail) did not want to fix the order. She said it was only one thing wrong. An employee apologized for her and made the sandwich correctly. There needs to be more training conducted at this location.
By far the nastiest McDonald's ive ever been to. We dined in and let me tell you.... All the tables were nasty, I had to wipe one off so we could have a place to eat. I wouldn't dare touch the touch-screen machine to order my food due to all the nasty finger prints or whatever was on them, so I ordered from the lady at the counter. The food was horrible. Both my husband and my fry were cold and old/nasty tasting. My chicken nuggets were cold and my husband's burger was lukewarm. I have been to many McDonald's due to traveling. This one by far takes the cake when it comes to being nasty and the food disgusting. I will never return to this location and I will be sure to warn others.
Atmosphere: 1
Food: 1
Service: 2
Usually a pretty good experience minus MINOR flaws. But today, they crossed the line. I ordered on the app. The window lady asked to see the receipt. She read the receipt and looked in the bag and still proceeded to give me a 20 piece and medium fry but I ordered the 4 for 5 and the triple cheese meal. I go inside. Another lady turned in her order that was wrong. The order I returned was given to someone at the window without throwing it away. I was given one of the sandwiches the other lady returned. It was still wrong. I asked to just add me cheese n tomato. They asked do my receipt say it, after theyve seen my receipt 4 times already. I asked for a fresh sandwich since the lady returned the one they gave me. They gave it back to me anyway and started laughing. Everybodys bags were being switched between different customers. I have never experienced this and it was terrible and disgusting and unprofessional. The lady asked for a toy for her kids happy meal and the response was “you need a toy”. As if it’s not supposed to come with one anyway.
Atmosphere: 1
Food: 1
Service: 1
Love going to this location! Staff are willing to go above and beyond for their customers! I made a mistake on my mobile order and the manager was able to fix it with no issues! Thank you all! Hot fresh and yummy food!
Atmosphere: 5
Food: 5
Service: 5
When to mcdonald's brooklyn arkansas. Did not get all my food. Called and the person on the phone said I did. I told them I didn't. They hung the phone up on me. And the person that did hang up the phone on me. Would not even come to the front counter. Mcdonald's has stolen from me. And I did not get the food. And would like to think about legal charges
Awesome and friendy Large Ice Coffee
Atmosphere: 5
Food: 5
Service: 5
I don't know why my review was taken down, but the people deserve to know that they could be eating bugs within there meals, this is the second time I went up there and not only did I find nats in my drink, but also in my fries I think the call to the health department needs to be done. And that's what I'm going to do! Like I said this is the second time this has happened!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Can’t really rate the food because I never received it. I don’t normally make reviews but this is the worse experience I have ever had with any restaurant. We ordered a little after 10 for breakfast on 11/22/25 and they had us to go to the 2nd window. We was there for 45 minutes and they eventually gave us a refund so we wasted an hour altogether and they said they could not complete the order. They had such bad communication there they said they accidentally threw our food away twice. I found this out from employees answering the phone when I would call . Such incompetence, it was really an unbelievable experience. Will never be back.
Atmosphere: 1
Food: 1
Service: 1
Good food and service
Ordered off the Monopoly menu and when I get home not a single item has the game on it. Not even the drinks
They get the order wrong every single time and they take forever. Dont order a double either because they cant count.
Atmosphere: 1
Food: 1
Service: 1
The food is disgusting.
Atmosphere: 2
Food: 1
Service: 5
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