We have placed orders 3x this month where they take our money and then tell you they are out of the items. Then to get a refund it takes 3-5 days. Update your app and inventory. This is terrible.
Update: went back 6/16 at 10:15 was told no acai bowls. Will take an hour before they can scoop or have anything ready.
Morgan Fleury
WOW. Spent $16 on two smoothies and it was like drinking dirty toilet water. Will NEVER go back there
Eli Osborn
Used the mobile app right before getting to the drive through and I guess that’s a big no no. “Your order came in 20 seconds ago, but I guess you can pull around.” Handed us our bowls and didn’t say a word. I wonder how stressful it must be when someone actually places their order AT the drive through without even a 20 second heads up. I’ll make sure to place my order earlier at the next TSC.
Lauren Calhoun
Order a chicken bacon ranch with pepper jack no tomato. Came in to have it fixed and checked again while in building and it still was incorrect and they gave it to me dry no ranch/ sauce. So I just took my food and left because after the first time it shouldn’t have been wrong I communicated nicely and respectful.
Randall Stonesifer
Apparently healthy food is not for me. Blueberry Bliss smoothie was disappointing but Bahama Momma was rather good! Turkey/Bacon sandwich not a do over for me! Maybe the problem was due to the ill mood of the staff....some serious tension in the place! Maybe they were getting robbed and I was totally clueless!
Allen Swearingen
Out of ingredients often. Poor communication. Decent sometimes.
Karrie Shaw
Food and smoothies are so delicious
Smith Family
The food is always great and the smoothies have never disappointed. They always get my order right without a problem. 5 out of 5 for sure!
natalie young
After being served black, wilted, moldy cilantro on a salad for a 3rd time, I had to finally take it back and ask for my money back and write off Tropical Smoothie all together. The first time, no big deal. Simple mistake and these things happen in the food industry. Second time, ok strange, just don’t eat it. But a third time is a little…. Just plain nasty and not to mention extremely UNSAFE to serve to customers like this. I find it very hard to believe the person didn’t see this when they actually made the salad. I CANNOT recommend this location to anyone.
Atmosphere: 3
Food: 1
Service: 3
slcj butler
We just went through their drive thru. We are home now and I tried to call to get a refund. We ordered two cookies (one of each) and they did not have them in the bag. So…check your stuff before you drive away.
Tropical Smoothie reins supreme without me having to even tell y'all why. Only downside is 9 times out of 10 it's almost guaranteed you'll be waiting in the drive thru for quite a while.
Atmosphere: 5
Food: 5
Service: 3
Wanda Mitchell (LILSEXY)
Cranberry Truffle is not on the menu & by far the sweetest & best one. It is also prices one of the most expensive. We need coupons in order to keep paying over $8 for a smoothie. Expensive & will be one of the first budget cuts
Kid-friendliness: ........
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap
Shirley Short
I like the one in Bryant Arkansas
Parking: Good
Kid-friendliness: Good
Atmosphere: 5
Service: 5
Matt Hyde
Love the smoothies getting a Little on the high side but worth it considering is higher
Atmosphere: 5
Food: 5
Service: 5
J Tod Fetherling
Very clean. Fast service. Jadyn was a super server.
We have placed orders 3x this month where they take our money and then tell you they are out of the items. Then to get a refund it takes 3-5 days. Update your app and inventory. This is terrible.
Update: went back 6/16 at 10:15 was told no acai bowls. Will take an hour before they can scoop or have anything ready.
WOW. Spent $16 on two smoothies and it was like drinking dirty toilet water. Will NEVER go back there
Used the mobile app right before getting to the drive through and I guess that’s a big no no. “Your order came in 20 seconds ago, but I guess you can pull around.” Handed us our bowls and didn’t say a word. I wonder how stressful it must be when someone actually places their order AT the drive through without even a 20 second heads up. I’ll make sure to place my order earlier at the next TSC.
Order a chicken bacon ranch with pepper jack no tomato. Came in to have it fixed and checked again while in building and it still was incorrect and they gave it to me dry no ranch/ sauce. So I just took my food and left because after the first time it shouldn’t have been wrong I communicated nicely and respectful.
Apparently healthy food is not for me. Blueberry Bliss smoothie was disappointing but Bahama Momma was rather good! Turkey/Bacon sandwich not a do over for me! Maybe the problem was due to the ill mood of the staff....some serious tension in the place! Maybe they were getting robbed and I was totally clueless!
Out of ingredients often.
Poor communication.
Decent sometimes.
Food and smoothies are so delicious
The food is always great and the smoothies have never disappointed. They always get my order right without a problem. 5 out of 5 for sure!
After being served black, wilted, moldy cilantro on a salad for a 3rd time, I had to finally take it back and ask for my money back and write off Tropical Smoothie all together. The first time, no big deal. Simple mistake and these things happen in the food industry. Second time, ok strange, just don’t eat it. But a third time is a little…. Just plain nasty and not to mention extremely UNSAFE to serve to customers like this. I find it very hard to believe the person didn’t see this when they actually made the salad. I CANNOT recommend this location to anyone.
Atmosphere: 3
Food: 1
Service: 3
We just went through their drive thru. We are home now and I tried to call to get a refund. We ordered two cookies (one of each) and they did not have them in the bag. So…check your stuff before you drive away.
Restaurantji Recommends
Tropical Smoothie reins supreme without me having to even tell y'all why. Only downside is 9 times out of 10 it's almost guaranteed you'll be waiting in the drive thru for quite a while.
Atmosphere: 5
Food: 5
Service: 3
Cranberry Truffle is not on the menu & by far the sweetest & best one. It is also prices one of the most expensive. We need coupons in order to keep paying over $8 for a smoothie. Expensive & will be one of the first budget cuts
Kid-friendliness: ........
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wrap
I like the one in Bryant Arkansas
Parking: Good
Kid-friendliness: Good
Atmosphere: 5
Service: 5
Love the smoothies getting a
Little on the high side but worth it considering is higher
Atmosphere: 5
Food: 5
Service: 5
Very clean. Fast service. Jadyn was a super server.
Atmosphere: 5
Food: 5
Service: 5
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