Slow slow slow slow and nobody in line and stil slow. So slow that i almost drove off even though i had already paid was almost worth losing money to not have to wait another minute there
Service: 1
Garrett Crump
Blasting the ceiling fans on high when it’s 40° outside and refusing to turn them down or off is bad customer service
I had high hopes for my visit to Slim Chicken, especially after seeing a deal on their app. Unfortunately, my first experience was disappointing. The food was served cold and undercooked, with the chicken showing signs of being improperly prepared. Something like that could have caused food poisoning. I immediately trashed it. What a waste of money!
Hoping for a better outcome on my second visit, I wanted to request that the wings be cooked longer to avoid the issues I had before. However, I found that there was no option to add special requests through the app. When I arrived at the drive-thru, I asked the staff if they could cook my meal a little longer. The response I received was that they couldn't accommodate my request, and I was told that the chicken was already done, which didn't seem accurate because I ended up waiting around 10-12 minutes for my order.
In addition to the food issues, I found the service to be slow every time I’ve visited and the staff there are rude. Given that feeding a family of three at Slim Chicken is not inexpensive, it was disappointing to encounter these issues. The one highlight was the cheesecake jar, which, while delicious, is not something they make in-store.
Overall, my experiences at the Cabot location have not met my expectations, and I would recommend caution if you decide to visit. I added 5 star to atmosphere only because of the location of the building.
Atmosphere: 5
Food: 1
Service: 1
Taylor Lassett
This place better count their days. Paid for 8 sauces got home and there’s 1.
Jonathan ODonnell
I had the wings and my son had the wings and strips. Wings didn't have to much on them and the Buffalo sauce wasn't very Buffaloy. Not much in flavor. The strips were great though.
Atmosphere: 4
Food: 3
Service: 4
Bryant Smith
brandy was so helpful at the cabot location. she explained all of the family packages with me and didn't seem irritated or annoyed like usual experiences at similar places. brandee was amazing!
The ladies at the register were super sweet, but the chicken was like pure rubber. 😠will not be back
We really enjoyed it. The food is good, especially the sauces. The atmosphere is cool and unique and the staff were awesome. Definitely recommend
Atmosphere: 5
Food: 5
Service: 5
Cam was very sweet in the Drive thru. Food was hot and fresh. Crispy chicken sandwich. Mac and cheese bowl and fried pickle was delicious!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fingers, Cayenne Ranch Sandwich
Slow slow slow slow and nobody in line and stil slow. So slow that i almost drove off even though i had already paid was almost worth losing money to not have to wait another minute there
Service: 1
Blasting the ceiling fans on high when it’s 40° outside and refusing to turn them down or off is bad customer service
Atmosphere: 1
Food is never correct, great people
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Chicken Fingers, Cayenne Ranch Sandwich, Chicken Wings
Staff Is always friendly, great food ! Never had a bad experience here personally.
Kid-friendliness: Definitely kid friendly
Wheelchair accessibility: Yes it is
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot, Chicken Basket of Fries
The food is always good but the digital menus in the drive thru are usually not working
Atmosphere: 5
Food: 5
Service: 5
Good food and service. Affordable. Will go back again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: BBQ, Chicken Basket of Fries, Buffalo
Never answer their phone! Don’t even bother trying to call and ask a simple question. Seems no one cares at this establishment!
Service: 1
Restaurantji Recommends
Helpful
I had high hopes for my visit to Slim Chicken, especially after seeing a deal on their app. Unfortunately, my first experience was disappointing. The food was served cold and undercooked, with the chicken showing signs of being improperly prepared. Something like that could have caused food poisoning. I immediately trashed it. What a waste of money!
Hoping for a better outcome on my second visit, I wanted to request that the wings be cooked longer to avoid the issues I had before. However, I found that there was no option to add special requests through the app. When I arrived at the drive-thru, I asked the staff if they could cook my meal a little longer. The response I received was that they couldn't accommodate my request, and I was told that the chicken was already done, which didn't seem accurate because I ended up waiting around 10-12 minutes for my order.
In addition to the food issues, I found the service to be slow every time I’ve visited and the staff there are rude. Given that feeding a family of three at Slim Chicken is not inexpensive, it was disappointing to encounter these issues. The one highlight was the cheesecake jar, which, while delicious, is not something they make in-store.
Overall, my experiences at the Cabot location have not met my expectations, and I would recommend caution if you decide to visit. I added 5 star to atmosphere only because of the location of the building.
Atmosphere: 5
Food: 1
Service: 1
This place better count their days. Paid for 8 sauces got home and there’s 1.
I had the wings and my son had the wings and strips. Wings didn't have to much on them and the Buffalo sauce wasn't very Buffaloy. Not much in flavor. The strips were great though.
Atmosphere: 4
Food: 3
Service: 4
brandy was so helpful at the cabot location. she explained all of the family packages with me and didn't seem irritated or annoyed like usual experiences at similar places. brandee was amazing!
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