Fourth trip. My Whataburger still not prepared correctly
Atmosphere: 4
Food: 3
Service: 2
Andrew Wagoner
Tried it for the first time. I don't know what the hype is all about because it was very salty. Hope this helps.
Atmosphere: 4
Food: 2
Service: 5
Lydia Mcdaniel
It was very underwhelming. We figured the fries would have at least been fresh seeing as how we waited for close to 30 minutes. They were cold and old.
Atmosphere: 3
Food: 2
Service: 3
Michael Briscoe
This location was awesome. The staff was super friendly, and the manager was awesome. Place was clean and we got our food fast. The food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Andrea Weatherly
Went thru the drive thru tonight, the woman taking orders wouldn’t stop interrupting me while I ordered to the point that I finally stopped talking after the 3rd time she said “anything else?” She then asked me if she was bothering me and I said no (she was) but that I just needed to finish my order. They had me pull forward to wait for chicken strips so when she brought me my food and snarling said “are you so and so?” Like she hadn’t JUST taken my order. I got home with half raw French fries, no sauce for my strips and 3 cokes instead of two and one Dr Pepper. This place has the worst customer service. I hope a manger sees this and takes action.
Food: 2
Service: 1
Sherry Philpot
The food was not up to its usual taste. The fries weren't fully done. The chocolate milkshake was severely lacking chocolate, the coke was weak and the burgers really had no flavor. Very disappointed this time as we couldn't wait to eat at this new location. Not sure we will be returning. The Conway locations food was excellent when we were there and few weeks ago.
Atmosphere: 5
Food: 2
Service: 5
mark twining
I waited for in drive-thru for someone to take my order and no one responded to me so I had to go in the lobby to place my order and they charged .79 cents for each slice of cheese on my triple burger and I also paid for bacon and they didn’t even give me bacon on my burger and there was only me and one other customer there
Food: 4
Service: 1
Kevin
They have a buffalo chicken and ranch sandwich which is awesome. Not what you would expect from a burger place!
Atmosphere: 5
Food: 5
Service: 5
Koraline
Good food every single time my family goes there they get the order wrong!
Atmosphere: 4
Food: 4
Service: 1
Casey Jones
Floor was slick...don't fall inside...food was alright...I thought it was more local than a chain store ..overall it was ok
Good sandwiches and some of the friendliest service I've ever gotten.
Atmosphere: 5
Food: 5
Service: 5
ich bin Fertig
N'Shunna is amazing. The service is so good. Love this place. In contrast, I can't get anyone at the counter at the neighboring Taco Bell. This place has people serving you at the table inside. Wow.
Atmosphere: 5
Food: 5
Service: 5
Jacob Meyer
Asked if I want cheese on my burger. I said yes but they didn't say they were going to add 2 slices and charge .79 per slice. Then when I get home they didn't bother to put the cheese on the burger. So I paid for the 20 + minutes of wait time and no cheese. This was my first visit to the new location and I can't find anything to be thrilled about. Burger was made very poorly too. Nothing against Whataburger itself as I've had good experiences in the past but this location dropped the ball.
Atmosphere: 2
Food: 2
Service: 2
Tommy Byrd
Took 20 minutes to get food then it was cold and tasteless.
Atmosphere: 2
Food: 1
Service: 1
Samuel Mailhiot
Just want to thank Brooke, one of the managers, for making my order right after Jacksonville location messed it up and then refused to make it right.
Fourth trip. My Whataburger still not prepared correctly
Atmosphere: 4
Food: 3
Service: 2
Tried it for the first time. I don't know what the hype is all about because it was very salty. Hope this helps.
Atmosphere: 4
Food: 2
Service: 5
It was very underwhelming. We figured the fries would have at least been fresh seeing as how we waited for close to 30 minutes. They were cold and old.
Atmosphere: 3
Food: 2
Service: 3
This location was awesome. The staff was super friendly, and the manager was awesome. Place was clean and we got our food fast. The food was hot and fresh.
Atmosphere: 5
Food: 5
Service: 5
Went thru the drive thru tonight, the woman taking orders wouldn’t stop interrupting me while I ordered to the point that I finally stopped talking after the 3rd time she said “anything else?” She then asked me if she was bothering me and I said no (she was) but that I just needed to finish my order. They had me pull forward to wait for chicken strips so when she brought me my food and snarling said “are you so and so?” Like she hadn’t JUST taken my order. I got home with half raw French fries, no sauce for my strips and 3 cokes instead of two and one Dr Pepper. This place has the worst customer service. I hope a manger sees this and takes action.
Food: 2
Service: 1
The food was not up to its usual taste. The fries weren't fully done. The chocolate milkshake was severely lacking chocolate, the coke was weak and the burgers really had no flavor. Very disappointed this time as we couldn't wait to eat at this new location. Not sure we will be returning. The Conway locations food was excellent when we were there and few weeks ago.
Atmosphere: 5
Food: 2
Service: 5
I waited for in drive-thru for someone to take my order and no one responded to me so I had to go in the lobby to place my order and they charged .79 cents for each slice of cheese on my triple burger and I also paid for bacon and they didn’t even give me bacon on my burger and there was only me and one other customer there
Food: 4
Service: 1
They have a buffalo chicken and ranch sandwich which is awesome. Not what you would expect from a burger place!
Atmosphere: 5
Food: 5
Service: 5
Good food every single time my family goes there they get the order wrong!
Atmosphere: 4
Food: 4
Service: 1
Floor was slick...don't fall inside...food was alright...I thought it was more local than a chain store ..overall it was ok
Restaurantji Recommends
Good sandwiches and some of the friendliest service I've ever gotten.
Atmosphere: 5
Food: 5
Service: 5
N'Shunna is amazing. The service is so good. Love this place. In contrast, I can't get anyone at the counter at the neighboring Taco Bell. This place has people serving you at the table inside. Wow.
Atmosphere: 5
Food: 5
Service: 5
Asked if I want cheese on my burger. I said yes but they didn't say they were going to add 2 slices and charge .79 per slice. Then when I get home they didn't bother to put the cheese on the burger. So I paid for the 20 + minutes of wait time and no cheese. This was my first visit to the new location and I can't find anything to be thrilled about. Burger was made very poorly too. Nothing against Whataburger itself as I've had good experiences in the past but this location dropped the ball.
Atmosphere: 2
Food: 2
Service: 2
Took 20 minutes to get food then it was cold and tasteless.
Atmosphere: 2
Food: 1
Service: 1
Just want to thank Brooke, one of the managers, for making my order right after Jacksonville location messed it up and then refused to make it right.
Food: 5
Service: 4
Loading...