There always seems to be something going on at this location when I pass through Arkadelphia. One time it was a random power outage, affecting only this McDonald’s. Other times, it’s a completely packed drive-thru. I never really know what to expect here.
This time, I stopped in just for a McFlurry. The line wasn’t bad, but when I got to the window, I wasn’t greeted at all, just handed my dessert in silence. The McFlurry came in a flimsy paper cup that folded halfway over the top, with no proper lid. I assume it’s some new corporate cost-cutting move, but it definitely cheapened the experience.
Nothing special, and not a fan of the new packaging. Consistency and basic hospitality would go a long way at this location.
Renita Staats
Never open on time
Will Webb
My biggest complaint is that they have 0 customer service here. I am always polite, I received the bare minimum back. The order was simple, 2 combos, no changes, and two different drinks. It was wrong even though I repeated it twice. Order was fixed but the sour looks were upsetting. Won't be back.
Brian Wingfield
my son got a sausage biscuit there was a bite taken out of it plus it had jelly. he didn't want jelly
Rick Hobb
No one tending the stupid drive through despite a long line waiting.
Sean Casey
As the sign says, the Popular BBQ Bacon Quarter Pounder w Cheese- that was a Double Meat, is Back. The clueless Kid at the Register seemed ignorant of it. Couldn't process a BOGO Coupon either. Ordered Fries off the App. As I was standing, waiting for my Burgers, I was asked: Why? Seems I had over $7 of a Double order of More Large Fries, which also were not being made. Eventually got 2 Singles. Had to listen to Deragetory comments from said Punk while I was eating. Lord knows what they might have done to my food...
Bryan Maynard
Served my kid frozen nuggets and soggy fries. This isn’t a hard job. These kids are paid WAY too much to screw up basic food ordering. Arkansas is trash in general but McDonald’s in Arkansas is the absolute worst. Not a single one can get an order correct.
Fred Taylor
We got three items for breakfast. I got the standard sausage McMuffin. It was just brushed with butter and not toasted. The other items were egg McMuffins and the English muffins again were brushed with butter and not toasted. All breakfast sandwiches were soggy messes. Prices were high because no deals were available at this location. We had to wait 10 minutes for the food.
alison Jennings
Worst service ever! Honestly would have been quicker to go to a restaurant to sit down and eat. And i went through the drive thru. Never in my life have i ever waited so long for fast food. Took 5 minutes just to order. 20 minutes + food.
Great food,but when having promo staff must explain that the $5 meal actually cost $13 ,before we make orders
Xavier Crawford
Worst service ever you will wait 30+ minutes
Suraj Reddy
Did not provide any napkins
Michael Crutchfield
Just came through drive through, girl taking order was extremely rude cut me off after my first item and said pull forward I said that was not it. “What else” after everything. Mumbled so I said I can’t hear you may I pull forward. Get to the window she is still not being nice. Argued with everything I said While she was playing on her phone the whole time. Everyone else was great. Go here often. 1st bad experience.
Bob Fogle
Use as usual.My day job is didn't get one order, correct?And the other one, the burger was extremely sloppy...
There always seems to be something going on at this location when I pass through Arkadelphia. One time it was a random power outage, affecting only this McDonald’s. Other times, it’s a completely packed drive-thru. I never really know what to expect here.
This time, I stopped in just for a McFlurry. The line wasn’t bad, but when I got to the window, I wasn’t greeted at all, just handed my dessert in silence. The McFlurry came in a flimsy paper cup that folded halfway over the top, with no proper lid. I assume it’s some new corporate cost-cutting move, but it definitely cheapened the experience.
Nothing special, and not a fan of the new packaging. Consistency and basic hospitality would go a long way at this location.
Never open on time
My biggest complaint is that they have 0 customer service here. I am always polite, I received the bare minimum back. The order was simple, 2 combos, no changes, and two different drinks. It was wrong even though I repeated it twice. Order was fixed but the sour looks were upsetting. Won't be back.
my son got a sausage biscuit there was a bite taken out of it plus it had jelly. he didn't want jelly
No one tending the stupid drive through despite a long line waiting.
As the sign says, the Popular BBQ Bacon Quarter Pounder w Cheese- that was a Double Meat, is Back. The clueless Kid at the Register seemed ignorant of it. Couldn't process a BOGO Coupon either. Ordered Fries off the App. As I was standing, waiting for my Burgers, I was asked: Why? Seems I had over $7 of a Double order of More Large Fries, which also were not being made. Eventually got 2 Singles. Had to listen to Deragetory comments from said Punk while I was eating. Lord knows what they might have done to my food...
Served my kid frozen nuggets and soggy fries. This isn’t a hard job. These kids are paid WAY too much to screw up basic food ordering. Arkansas is trash in general but McDonald’s in Arkansas is the absolute worst. Not a single one can get an order correct.
We got three items for breakfast. I got the standard sausage McMuffin. It was just brushed with butter and not toasted. The other items were egg McMuffins and the English muffins again were brushed with butter and not toasted. All breakfast sandwiches were soggy messes. Prices were high because no deals were available at this location. We had to wait 10 minutes for the food.
Worst service ever! Honestly would have been quicker to go to a restaurant to sit down and eat. And i went through the drive thru. Never in my life have i ever waited so long for fast food. Took 5 minutes just to order. 20 minutes + food.
People r running on slow motion took long time
Restaurantji Recommends
Great food,but when having promo staff must explain that the $5 meal actually cost $13 ,before we make orders
Worst service ever you will wait 30+ minutes
Did not provide any napkins
Just came through drive through, girl taking order was extremely rude cut me off after my first item and said pull forward I said that was not it. “What else” after everything. Mumbled so I said I can’t hear you may I pull forward. Get to the window she is still not being nice. Argued with everything I said While she was playing on her phone the whole time. Everyone else was great. Go here often. 1st bad experience.
Use as usual.My day job is didn't get one order, correct?And the other one, the burger was extremely sloppy...
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