We had a bad experience tonight when we got home with our order and the burger ordered was the wrong one, and the fry was half full and super soggy.
Called the manager and she made it right on both items. Every establishment makes mistakes, it's human. What defines a place is their ability in resolving the mistakes made.
Once the food was corrected, it was great. 🥰
Luis Alfaro
I stopped by for a hot dog this afternoon. And when I got home and took it out of the bag I noticed that someone had eaten a little bit of it. I don't know how this is possible. This is disgusting.
Eric Shaw
As far as the Centerton area goes, this is one of the best fast food locations. Service is usually fast, the price is right (with the deals they offer), and they are open early and late. My only complaints are that the car hops could be a little friendlier and the food could be fresher/ hotter. Neither is a deal - breaker as they are never rude, and the meal is never cold. Levels above other fast food chains in the area.
Parking: The spaces provided to park in are crammed. I drive an F-150 pickup. When I park, both of my side mirrors nearly touch the units on either side of my vehicle. It is an uneasy feeling to pull into these spaces.
Atmosphere: 4
Food: 4
Service: 4
Julie Villa Marchena
I always eat here and love it most of the time. They have messed up on my order a couple of times and once didn't give me any sauce for my mozzarella sticks or napkins. Also, they have had a "now hiring" sign for a while. I applied, received a call for an interview, and arrived early. The interview went very well. I never got call back lol. I guess it was too much for the interviewer that is "training for management" when I told her that I am pursuing my master's degree in business and that I'de possibly stay and seek a management position later on. It was that or maybe I was too old for them, since I'm 50. I still go there but I always check to make sure they have it all right due to my last experiences.
Atmosphere: 1
Food: 4
Service: 1
Donna Voyles
Took em 3 tries to get my daughters burger right.
Food: 3
Service: 2
CRZSUE
I live about a mile from this location and stop there often. Today I was very disappointed. I ordered a turtle Sundae. He told me they didn't have one. So I told him it is essentially a hot fudge sundae with pecans on the top. He said let me check. Came back and said he found out the did have it. When I got it home, it was just ice cream with a lot of chocolate chips on top and bottom. No hot fudge and no pecans. I called to complain and got two different people who told me the didn't have pecans. They said noting about the missing hot fudge or why they put all those chocolate chips on it. I ended up throwing it in the trash. To be fair, the Manager said I could come back up there and they would make any type of sundae I wanted. I declined because I don't want to drive back up there. She told me don't have pecans. She was very nice. The guy I spoke to first was not very customer service oriented.
Recommended dishes: Corn Dog
Jason Byrne
Been a while since we've eaten at Sonic. Good food, better service since they've redone everything. The employees are trying really hard now to do the best they can. Looks like we need to add it back to our rotation again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Tots
Muzette Alcocer
It's fast food, but you almost always get what you order the way you ordered it. I enjoy their cheeseburgers, breakfast options and slushes. The new Lemonade slush blended with ice cream (a challenge to Chick-fil-A's frozen lemonade, but bigger and sweeter) is pretty tasty.
Parking: This location is the classic Sonic numbered parking spots with an individual menu and call button. This location also has a drive thru window.
Kid-friendliness: Lots of kid friendly items, and kids meals with toys.
Food is consistently wrong, and for the past few months now the Coke is always flat and usually tastes watered down, and the water tastes like plastic.
Atmosphere: 2
Food: 1
Service: 1
Anne Turner
Very disappointed the service was slow and the food was cold
Atmosphere: 3
Food: 2
Service: 3
John Doe
Ordered a burger and found long blonde hair in it.
Atmosphere: 3
Food: 1
Service: 3
Joyce Boisclaire
Crispy chicken sandwich with absolutely delicious and I got a big glass of ice. There was a very hot day in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Chyanne Shaw
Food that had been ordered was cold and gots that had been ordered was half empty!
We had a bad experience tonight when we got home with our order and the burger ordered was the wrong one, and the fry was half full and super soggy.
Called the manager and she made it right on both items. Every establishment makes mistakes, it's human. What defines a place is their ability in resolving the mistakes made.
Once the food was corrected, it was great. 🥰
I stopped by for a hot dog this afternoon. And when I got home and took it out of the bag I noticed that someone had eaten a little bit of it. I don't know how this is possible. This is disgusting.
As far as the Centerton area goes, this is one of the best fast food locations. Service is usually fast, the price is right (with the deals they offer), and they are open early and late. My only complaints are that the car hops could be a little friendlier and the food could be fresher/ hotter. Neither is a deal - breaker as they are never rude, and the meal is never cold. Levels above other fast food chains in the area.
Parking: The spaces provided to park in are crammed. I drive an F-150 pickup. When I park, both of my side mirrors nearly touch the units on either side of my vehicle. It is an uneasy feeling to pull into these spaces.
Atmosphere: 4
Food: 4
Service: 4
I always eat here and love it most of the time. They have messed up on my order a couple of times and once didn't give me any sauce for my mozzarella sticks or napkins. Also, they have had a "now hiring" sign for a while. I applied, received a call for an interview, and arrived early. The interview went very well. I never got call back lol. I guess it was too much for the interviewer that is "training for management" when I told her that I am pursuing my master's degree in business and that I'de possibly stay and seek a management position later on. It was that or maybe I was too old for them, since I'm 50. I still go there but I always check to make sure they have it all right due to my last experiences.
Atmosphere: 1
Food: 4
Service: 1
Took em 3 tries to get my daughters burger right.
Food: 3
Service: 2
I live about a mile from this location and stop there often. Today I was very disappointed. I ordered a turtle Sundae. He told me they didn't have one. So I told him it is essentially a hot fudge sundae with pecans on the top. He said let me check. Came back and said he found out the did have it. When I got it home, it was just ice cream with a lot of chocolate chips on top and bottom. No hot fudge and no pecans. I called to complain and got two different people who told me the didn't have pecans. They said noting about the missing hot fudge or why they put all those chocolate chips on it. I ended up throwing it in the trash. To be fair, the Manager said I could come back up there and they would make any type of sundae I wanted. I declined because I don't want to drive back up there. She told me don't have pecans. She was very nice. The guy I spoke to first was not very customer service oriented.
Recommended dishes: Corn Dog
Been a while since we've eaten at Sonic. Good food, better service since they've redone everything. The employees are trying really hard now to do the best they can. Looks like we need to add it back to our rotation again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Tots
It's fast food, but you almost always get what you order the way you ordered it. I enjoy their cheeseburgers, breakfast options and slushes. The new Lemonade slush blended with ice cream (a challenge to Chick-fil-A's frozen lemonade, but bigger and sweeter) is pretty tasty.
Parking: This location is the classic Sonic numbered parking spots with an individual menu and call button. This location also has a drive thru window.
Kid-friendliness: Lots of kid friendly items, and kids meals with toys.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Toaster, Mozzarella Sticks, Breakfast Burrito, Fries, Double Cheeseburger, Lemonade, Tots
totally tubeuluar awesome sauce epic rawdog dr pepper experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dr Pepper
We love their ice cream treats.
Atmosphere: 4
Service: 5
Restaurantji Recommends
Food is consistently wrong, and for the past few months now the Coke is always flat and usually tastes watered down, and the water tastes like plastic.
Atmosphere: 2
Food: 1
Service: 1
Very disappointed the service was slow and the food was cold
Atmosphere: 3
Food: 2
Service: 3
Ordered a burger and found long blonde hair in it.
Atmosphere: 3
Food: 1
Service: 3
Crispy chicken sandwich with absolutely delicious and I got a big glass of ice. There was a very hot day in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Food that had been ordered was cold and gots that had been ordered was half empty!
Food: 1
Service: 4
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