Sonic Drive-In

7 W Main St, Charleston
(479) 965-8400

Recent Reviews

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Amberly Humphreys

JJ is an excellent carhop! Her energy was amazing and so is the food.

Atmosphere: 5

Food: 5

Service: 5

Annie Basurto

I stopped by for a cheeseburger, but the experience was disappointing from start to finish. Communication through the speaker was difficult, so an employee stepped outside to take my order directly. I made sure to confirm everything carefully before she went back inside, but the order screen was never updated and I received the wrong items. When I politely brought this to their attention, a different staff member came out and was genuinely pleasant as she retook my order. Unfortunately, when the original employee delivered the corrected burger, her attitude had completely changed—she became dismissive and insisted I'd never mentioned any issues, despite having clearly explained the problem just moments before. My shake was also wrong, but at that point I decided it wasn't worth another confrontation and left. What makes this especially frustrating is the pattern—nearly every visit involves some kind of mistake with my order. It's gotten to the point where I'm hesitant to return, which is disappointing considering how conveniently located the restaurant is.

heidi lansdell

Make sure you guys count your change.. I paid with a 20 and was told she had to go inside for the change, about 5 minutes later she comes back with only $5. I was supposed to get back $9

Atmosphere: 2

Food: 3

Service: 1

EasyMoneyMase YT

Remember to give the sauces that come with the orders.

Atmosphere: 2

Food: 2

Service: 4

beverly mason

Got a great deal with coupons that came in the mail!!hot fudge sundae, 2 pretzel twists, 2 corn dogs and small order of cheese sticks for $8.75! Fast service gave a $2 tip food was great we took food home to eat so I was in the car while there thus the 4 star atmosphere.

Atmosphere: 4

Food: 5

Service: 5

Trin

I understand they get busy but when multiple times an online order gets messed up is ridiculous especially when I tell them what the receipt said. And when they want me to switch around food with my bare hands in-between bags that is probably going to another customer. That should not be allowed cross contamination……….

Audi McAvoy

Had to pull into three different bays to find a working kiosk.

Service was great, food was okay. The onion rings gave my wife an upset stomach. (edit -- typos)

Beth Mcavoy

Onion rings upset my belly. To greasy. ☹️

Ellen Mayham

Best soft drinks and ice!!!

Laura Wright

Lettuce was a bit dark but otherwise good. Server was great.

pariseagles78

The order was completely ignored when I ordered it, was in a hurry so I didn’t eat it just threw it away.

Atmosphere: 3

Food: 3

Service: 4

Carrie Johnson

Slow service. Orders made incorrectly.

Atmosphere: 2

Food: 1

Service: 2

Magnetic Machanic

Didn't visit

Atmosphere: 4

Food: 3

Service: 4

Christy Hawkins

They didn't put cheese on my grill cheese they made Hamburger wrong after me repeating 3 times
Slow service

Atmosphere: 1

Food: 1

Service: 1

John Jackson

Most of the Kiosks will not accept card payments. Has been that way for years.

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