Subway
903 E Main St, Charleston
(479) 965-0040
Recent Reviews
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The manager was completely rude. Told us she goes by her own rules and couldnt make our sandwiches the way we wanted, the way we always have gotten our sandwiches made! it was weird. Don't recommend going to this one!
Food: 1
Service: 1
I appreciate their diversity in their staff lately
Atmosphere: 5
Food: 5
Service: 5
My family and I have came in two days in a row for lunch. The same person worked both days, June 2nd and 3rd 2025. As someone who has been in the service, food and beverage industry for 16 years I understand everyone has bad days. But when I tell you this woman is hateful I mean it. She was hateful to my 12 and 6 year old and myself. Two days in a row for no reason.
Information: We did not have hard orders, very simple, we were the only people in here on both days. No one else waiting in line. She wasn’t making mobile orders. My kids were excited to tell her what they wanted on their sandwiches. She kept telling them “what else” extremely loudly and with a crap smirk on her face, and when my youngest didn’t answer fast enough she huffed and puffed and rolled her eyes, and got an attitude with him. Hes 6 mind you. She scared my 6 year old where he didn’t want to order anymore so I did the rest for him. This was BOTH days.
2nd day, I wasn’t sure on my husbands sauce choices so i saved his sandwich for last and called him while she made the rest so i could tell her in a timely manner what he wanted on his. She got extremely annoyed I was having to call and ask( NO ONE IS THERE, NO ONE ELSE IS WAITING)
And she was still making the other sandwiches at the time. She was hateful ringing our stuff in, she was hateful about waiting on the kids to get their drinks and chips. And basically throwing our things in the bag to let us know she hated it, or us. Not sure which one.
If you have someone whose working for you, who hates their job that much that they have to be hateful to kids and their mother, find someone else or suck it up and put a fake smile on your face. I’ve been doing it for 16 years. She can too.
If I did that at the job I’ve been at for years, I would be fired. And it would be rightfully done. You don’t want to be around people. Don’t work in the service industry.
Atmosphere: 1
Food: 5
Service: 1
They skimp on meat servings and almost every time I come here even if nobody is in the lobby it takes like 45 mins to get my food
Atmosphere: 1
Food: 1
Service: 1
So good
Atmosphere: 5
Food: 5
Service: 5
We stopped here for lunch and there was only one person working. She did a wonderful job and handled every order 👏 she was fast and very good at her job
Atmosphere: 5
Food: 5
Service: 5
I do not have any suggestions for anything to be better than it was. Oh, I did notice something yesterday that I did not the day before. It was too cold in the restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Raspberry Cheesecake Cookie
03/13/25- The nicest two employees took my large order. They were friendly & bubbly. Our sandwiches were great! Thank you!
Atmosphere: 5
Food: 5
Service: 5
Best subs in town!!!
Atmosphere: 5
Food: 5
Service: 5
This particular Subway definitely skimps on their sandwiches. I ordered the chicken nachos sandwich from here and then one from Ozark. There's a big difference between the sandwiches. The one from Charleston I was able to eat in 1 whole sitting and the 1 from Ozark I could only eat half of, that should give you an idea of how much they don't put on their sandwiches in Charleston. I'll definitely be going to Ozark for my Subway from now on.
Atmosphere: 3
Food: 2
Service: 3
Restaurantji Recommends
Stopped in to get a couple of salads. When I saw how tiny they were, I asked for two soups that were advertised but they were out. The salads had a few pieces of spinach, some shredded lettuce, lots of onions and very few other vegetables. The bowls were almost half full. It was quite the rip-off.
It's about like any other subway. Only this one wasn't stingy with the meats.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Cold Cut Combo
Very disappointing.
Atmosphere: 1
Food: 2
Service: 1
absolutely horrible. gave me the wrong chips, which honestly could have been a mistake and that’s fine! but they heated up my sandwich, when i ordered it NOT toasted, they completely didn’t add lettuce at all and i’m pretty sure they also used the wrong bread, which, isn’t all that bad but they changed my order so much that the sandwich was literally hideous. not ordering here again.
Hometown hospitality and fresh food, made just how you like it. Very clean and nice smelling place.
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