Great customer service & clean store. Recommend coming
Chloe Moxley
Walked into the store and was looking at the menu for 2 seconds. We were about to order, words literally on the tip of my tongue and she said “just let me know when you’re ready to order” in a very rude tone and then proceeded to storm to the back where we could not even see her. Not really sure how I’m meant to let you know when I’m ready if you leave the ordering area. She only came back when a large line formed behind us.
Then on top of that we tried to order chocolate chip cookies and she told us she was out until the morning. It was 10:30pm. Insane to me that you wouldn’t bake more of the most basic cookie there is when you are open until 1am. She said she has everything else, we then tried to order the chocolate chip brownies and was told she’s out of all brownies. We then tried to order the peanut butter cup cookie, was also out. She offered to bake that one for us, but didn’t offer on anything else. Again, insane to not be restocking cookies when you are open for another 3 hours…
Private Person
What can I say....YUMMMMMMM!!! Their Confetti cookie and Chocolate Peanut Butter Cup Deluxe cookie are absolutely scrumptious and the Gal with the septum piercing was polite, professional, and made us feel welcomed!!!
Bakersttardis
Cookies are amazing. People who work there are amazing. But i got customer service online to give a compliment and they were rude? So stick in house and youll be fine
P K
These cookies have failed to treat my insomnia. In fact, I find that due to the sugar content they make me stay up later and harder to get to sleep. Though this has been counter acted by my diabetes medication that I recently started. Now I sleep great and enjoy cookies at any time of day without concern for insomnia. Sorry to those who genuinely struggle with it. Must suck to not be able to enjoy cookies
Toby Hibbs (KaiHart)
The staff here is always friendly and helpful and the cookies are always top tier and warm. Definitely worth it.
Averi B
One of my favorite things 😍
Kellar Barton
They answered my call and they immediately hung up I don't know who it was but if work there and are seeing this the call was around 10:15 July second EST PM.yall should be ashamed of horrible customer service
Joseph Gaffke
Got an ice-cream cookie-wich, deluxe size, it was huge and tasted incredible!
richey orman
I don't normally eat cookies and ice cream, actually try to avoid sugar and carbs all together. My Son took me here while we were out of town for Father's Day, so glad he did. OMG, Insomnia Cookies are delicious, the ice cream is also great. I was in sugar shock, but definitely worth the cheat. You should give this place a try. The staff is super cool, very friendly, and accommodating. Not a place I can frequent, but if I decide to have a cheat snack/ dessert again, and we're in town, it will definitely be at Insomnia! A+
Walked into insomnia and it smelt so nice. The cookies were warm and gooey and it was just heaven. I personally like home baked cookies so if you want a simple cookie, this is the place!
Shannon English
Always sweet
hollie blevins
Just got a 6 pack of cookies. They were not hot in the box. The peanut butter cookies had a cinnamon taste. I guess they were kept near churo cookies? Chocolate chip had maybe 2 pieces of chocolate in the cookie.
Logan LaMotte
Insomnia cookies is a real snoozer. I happened to order a nice, fresh, and pulchritudinous box of six magnificently baked cookies; or so I thought. The cookies, which looked completely normal, I would later find out were not in fact made with the love I expected from the lazy workers of insomnia cookies, but were made as if they were baked by a literal kindergartner making their final meal before burning their house down. In lamest terms, since you dumbos haven't figured out what I'm getting at yet, is that my cookies were not made with flour and other baking ingredients. They had been substituted out for Elmer's Glue ®. I had been sent glue cookies. You, the reader of this review, may be wondering when I noticed my cookies were made of glue (and how I somehow knew it was Elmer's). To that, my dear reader, I answer that it was not me who had the first delectable bite of white paste, it was my dear wife Diane. I watched in utter shock and horror as she swallowed that double chocolate chunk cookie of death, watching on in absolute terror as it descended down her gullet and into her breadbasket. She was dead within the hour. I guess you could say insomnia cookies made her sleep forever. My new wife, Anna Marie, does love the cookies though and it is quite a lovely shop. Would go back again. One star though since I had to pay for a funeral.
PS I knew it was Elmer's because I've tasted it before. CraZArt on top for real.
Great customer service & clean store. Recommend coming
Walked into the store and was looking at the menu for 2 seconds. We were about to order, words literally on the tip of my tongue and she said “just let me know when you’re ready to order” in a very rude tone and then proceeded to storm to the back where we could not even see her. Not really sure how I’m meant to let you know when I’m ready if you leave the ordering area. She only came back when a large line formed behind us.
Then on top of that we tried to order chocolate chip cookies and she told us she was out until the morning. It was 10:30pm. Insane to me that you wouldn’t bake more of the most basic cookie there is when you are open until 1am. She said she has everything else, we then tried to order the chocolate chip brownies and was told she’s out of all brownies. We then tried to order the peanut butter cup cookie, was also out. She offered to bake that one for us, but didn’t offer on anything else. Again, insane to not be restocking cookies when you are open for another 3 hours…
What can I say....YUMMMMMMM!!!
Their Confetti cookie and Chocolate Peanut Butter Cup Deluxe cookie are absolutely scrumptious and the Gal with the septum piercing was polite, professional, and made us feel welcomed!!!
Cookies are amazing. People who work there are amazing. But i got customer service online to give a compliment and they were rude? So stick in house and youll be fine
These cookies have failed to treat my insomnia. In fact, I find that due to the sugar content they make me stay up later and harder to get to sleep. Though this has been counter acted by my diabetes medication that I recently started. Now I sleep great and enjoy cookies at any time of day without concern for insomnia. Sorry to those who genuinely struggle with it. Must suck to not be able to enjoy cookies
The staff here is always friendly and helpful and the cookies are always top tier and warm. Definitely worth it.
One of my favorite things 😍
They answered my call and they immediately hung up I don't know who it was but if work there and are seeing this the call was around 10:15 July second EST PM.yall should be ashamed of horrible customer service
Got an ice-cream cookie-wich, deluxe size, it was huge and tasted incredible!
I don't normally eat cookies and ice cream, actually try to avoid sugar and carbs all together.
My Son took me here while we were out of town for Father's Day, so glad he did.
OMG, Insomnia Cookies are delicious, the ice cream is also great. I was in sugar shock, but definitely worth the cheat.
You should give this place a try. The staff is super cool, very friendly, and accommodating. Not a place I can frequent, but if I decide to have a cheat snack/ dessert again, and we're in town, it will definitely be at Insomnia! A+
Restaurantji Recommends
Walked into insomnia and it smelt so nice. The cookies were warm and gooey and it was just heaven. I personally like home baked cookies so if you want a simple cookie, this is the place!
Always sweet
Just got a 6 pack of cookies. They were not hot in the box. The peanut butter cookies had a cinnamon taste. I guess they were kept near churo cookies? Chocolate chip had maybe 2 pieces of chocolate in the cookie.
Insomnia cookies is a real snoozer. I happened to order a nice, fresh, and pulchritudinous box of six magnificently baked cookies; or so I thought. The cookies, which looked completely normal, I would later find out were not in fact made with the love I expected from the lazy workers of insomnia cookies, but were made as if they were baked by a literal kindergartner making their final meal before burning their house down. In lamest terms, since you dumbos haven't figured out what I'm getting at yet, is that my cookies were not made with flour and other baking ingredients. They had been substituted out for Elmer's Glue ®. I had been sent glue cookies. You, the reader of this review, may be wondering when I noticed my cookies were made of glue (and how I somehow knew it was Elmer's). To that, my dear reader, I answer that it was not me who had the first delectable bite of white paste, it was my dear wife Diane. I watched in utter shock and horror as she swallowed that double chocolate chunk cookie of death, watching on in absolute terror as it descended down her gullet and into her breadbasket. She was dead within the hour. I guess you could say insomnia cookies made her sleep forever. My new wife, Anna Marie, does love the cookies though and it is quite a lovely shop. Would go back again. One star though since I had to pay for a funeral.
PS I knew it was Elmer's because I've tasted it before. CraZArt on top for real.
Great service! Great cookies!
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