Will NEVER answer the phone at the store. Have reported it to McDonalds Corp customer relations. Can't do business with a place that doesn't answer the phone!
Atmosphere: 1
Food: 3
Service: 1
Joey Fanstar
The staff at this location is so grotesquely despicable and incompetent that this shouldn't be allowed to be called McDonald's. Corporate should flag locations like this and change their names to WhackArnold's.
Atmosphere: 1
Food: 1
Service: 1
Heather Proctor
I received old fries with my order and they weren’t even halfway full in the container. In addition to this, we had to pull forward and wait an additional 10 minutes for our food and they forgot the nuggets.
Atmosphere: 1
Food: 2
Service: 1
Ashten Casey
Old employee came in and sat on the order taking counter, shoes and all. Shouting at the employees and cussing and yeah very gross
cristian Javier
Slow workers and horrible night time staff
Atmosphere: 3
Food: 4
Service: 1
LaCreetia Dickerson
I went through the drive through after being put on hold 3 different times I placed my order. When I finally got my food not one fry and everything was cold. The drinks weren’t right either, asked for 2 large cokes EASY ice. Got one coke one dp and both had no ice and they couldn’t even be bothered to add ice after being asked twice at the window. This isn’t the first time I’ve received this kind of crapy service but it is the first time I ask for a refund and I’ll never be back again especially at night.
Atmosphere: 1
Food: 1
Service: 1
Lyndon Lewis
Be prepared to get your order wrong
Atmosphere: 1
Food: 2
Service: 2
John Weatherford
Ordered 1 large Ice Coffee and believe me when I say this, it taste like complete water! Horrible Service. This is not the first occurrence either. So I waited until now to make a post. One visit prior ordered a large coffee premium I paid to have the liquid sugar added and which was not added along with the caramel.
Atmosphere: 4
Food: 2
Service: 2
Nicole G
This McDonald’s has gone downhill. The experience I had this morning was frustrating, but was not the first time. I ordered on the app, gave my code at the drive thru, then was asked to pull in a parking spot while they prepare my order. I waited 26 mins for my food, and half of it was incorrect and there were no condiments. Poor service.
Atmosphere: 1
Food: 2
Service: 1
Tykeejah Reed
First of is is 1;30 pm now on 12/31/2024 . I wish I had time to stay and make yall fix my food but I was already running behind. Yall are disgusting for these old 3x dipped fries. Do better please cause this is unacceptable.
As a large man I’m a food expert hahaha but seriously worst McDonald’s I’ve ever had I e lived all over the United States and this is the worst one every time I’ve come the customer service isn’t good. The food taste like it was cooked with old oil buns are soggy and are squished luke warm fries limp and just not good I love McDonald’s but this specific location is not good at least in the 4-5 times I’ve been here
James Pruitt
Fast enough service for this time of day. Better directions to explain which window to stop at whether window 1 or 2 for pick up. But you can't beat the five dollar meal deal.
Atmosphere: 4
Food: 4
Service: 5
Krista Miller
They don't change the online menu to breakfast at 3am and it's caused a lot of canceled orders
Atmosphere: 5
Food: 5
Service: 5
Denise Mcdorman
Service was good. I went through drive through, the parking lot was clean, and it wasn't a particularly long wait. Most of the food was good.
Atmosphere: 5
Food: 4
Service: 5
Eddie cañas
So far Mcds in Conway is Clean and fast good service. They are accurate and always double check the orders.
Will NEVER answer the phone at the store. Have reported it to McDonalds Corp customer relations. Can't do business with a place that doesn't answer the phone!
Atmosphere: 1
Food: 3
Service: 1
The staff at this location is so grotesquely despicable and incompetent that this shouldn't be allowed to be called McDonald's. Corporate should flag locations like this and change their names to WhackArnold's.
Atmosphere: 1
Food: 1
Service: 1
I received old fries with my order and they weren’t even halfway full in the container. In addition to this, we had to pull forward and wait an additional 10 minutes for our food and they forgot the nuggets.
Atmosphere: 1
Food: 2
Service: 1
Old employee came in and sat on the order taking counter, shoes and all. Shouting at the employees and cussing and yeah very gross
Slow workers and horrible night time staff
Atmosphere: 3
Food: 4
Service: 1
I went through the drive through after being put on hold 3 different times I placed my order. When I finally got my food not one fry and everything was cold. The drinks weren’t right either, asked for 2 large cokes EASY ice. Got one coke one dp and both had no ice and they couldn’t even be bothered to add ice after being asked twice at the window. This isn’t the first time I’ve received this kind of crapy service but it is the first time I ask for a refund and I’ll never be back again especially at night.
Atmosphere: 1
Food: 1
Service: 1
Be prepared to get your order wrong
Atmosphere: 1
Food: 2
Service: 2
Ordered 1 large Ice Coffee and believe me when I say this, it taste like complete water! Horrible Service. This is not the first occurrence either. So I waited until now to make a post. One visit prior ordered a large coffee premium I paid to have the liquid sugar added and which was not added along with the caramel.
Atmosphere: 4
Food: 2
Service: 2
This McDonald’s has gone downhill. The experience I had this morning was frustrating, but was not the first time. I ordered on the app, gave my code at the drive thru, then was asked to pull in a parking spot while they prepare my order. I waited 26 mins for my food, and half of it was incorrect and there were no condiments. Poor service.
Atmosphere: 1
Food: 2
Service: 1
First of is is 1;30 pm now on 12/31/2024 . I wish I had time to stay and make yall fix my food but I was already running behind. Yall are disgusting for these old 3x dipped fries. Do better please cause this is unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
As a large man I’m a food expert hahaha but seriously worst McDonald’s I’ve ever had I e lived all over the United States and this is the worst one every time I’ve come the customer service isn’t good. The food taste like it was cooked with old oil buns are soggy and are squished luke warm fries limp and just not good I love McDonald’s but this specific location is not good at least in the 4-5 times I’ve been here
Fast enough service for this time of day.
Better directions to explain which window to stop at whether window 1 or 2 for pick up. But you can't beat the five dollar meal deal.
Atmosphere: 4
Food: 4
Service: 5
They don't change the online menu to breakfast at 3am and it's caused a lot of canceled orders
Atmosphere: 5
Food: 5
Service: 5
Service was good. I went through drive through, the parking lot was clean, and it wasn't a particularly long wait. Most of the food was good.
Atmosphere: 5
Food: 4
Service: 5
So far Mcds in Conway is Clean and fast good service. They are accurate and always double check the orders.
Atmosphere: 3
Food: 3
Service: 4
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