You should not be doing away with physical membership cards, there are many people who are not tech savvy that can use the app or even have a smart phone or email. We tried to help a friend today get a membership card and after some prying was finally able to get him a physical card, if someone request a card give it to them, don’t make it difficult you don’t know if that person has difficulty using technology. Shame on y’all for forcing this! Might end up canceling my membership when it’s ready for renewal.
Hershel Thompson
Great food at an awesome price. Service could be better. Watch out for the food thieves. Stand in front of the serving counter, they will grab your food and take off.
Atmosphere: 3
Food: 5
Service: 3
Rattie Terrier
Check your kids back to school snacks in the snack and muffin area. I got some funky donuts that tasted very stale... Went to check date to see, only, there's no dates on the package. ?
Rattie Terrier
Check your kids back to school snacks in the snack and muffin area. I got some funky donuts that tasted very stale... Went to check date to see, only, there's no dates on the package. 🤔
April Cummings
We eat a lot of food out of the cafe and it’s decent for the price however the employees hardly keep the drinks stocked. Plus they let the pizza sit for way too long. I hate seeing the cheese solidified from sitting for too long.
Jake Schichtl
You can improve by having the correct weight of meat labeled. I weigh my meat for portioning and it's rarely as much as labeled. I'm looking at a pack of chicken breast labeled for 6.22lb and when weighed it comes to 5lb 10oz.
Aleighu Porterfield
I will not be returning to the Conway Sams club until they get their stuff together. The last 3 trips I have made, I have went home with expired product! The first 2 times I blamed myself for not paying closer attention. But this 3rd time I can not take the blame for. I spent $500 today! I made sure to check the majority of my items because of the issue in the past but with $500 worth of groceries it is hard to check every single item. I get home and unload everything open the boxes and put stuff in the fridge and pantry to find out a LARGE chunk of the items I purchased were several days EXPIRED when we went to eat them! You can not sell expired product! But I also shouldn’t have to worry and check every item when grocery shopping. Also several items that expired within days. How can you buy in bulk when they expired within days?
Joy Lynn Kelso
I really appreciate Joshua, an employee who helped me check out. He had a big smile and was so friendly.
Elissa Mood Douglas
We had a dead battery after shopping on a Saturday at Sam’s. The mechanics came out and tested the battery and helped us get it in the bay. Our car requires taking out part of the exhaust system to change the battery. They took care of everything and were very professional.
Sandy Brooks
My husband and I went to Sam’s in Conway about 9:30 this morning. (We are Seniors and only shop early because of COVID and trying to avoid crowds). Picked up about $100 worth of stuff. Lady at register said we had to pay an extra $10 because we were checking out before 10:00. Called a manager and she said we had to pay and extra $10 for shopping early. Are you kidding me? You are doing this to your customers during a pandemic??? What a joke. We left our stuff and came home. You are sorry Sam’s Club.
membership should have a privilege, used to Sam's was a discount store, 4.98 lb for baby back ribs on a holiday weekend is the highest price in Conway. that's ridiculous price gouging and I'm considering canceling my membership
Chris Stafiej
Great selection of merchandise .
Mary Grace Pyle
nice store, love it! they have every, best rotisserie chicken ever!
You should not be doing away with physical membership cards, there are many people who are not tech savvy that can use the app or even have a smart phone or email. We tried to help a friend today get a membership card and after some prying was finally able to get him a physical card, if someone request a card give it to them, don’t make it difficult you don’t know if that person has difficulty using technology. Shame on y’all for forcing this! Might end up canceling my membership when it’s ready for renewal.
Great food at an awesome price. Service could be better. Watch out for the food thieves. Stand in front of the serving counter, they will grab your food and take off.
Atmosphere: 3
Food: 5
Service: 3
Check your kids back to school snacks in the snack and muffin area. I got some funky donuts that tasted very stale... Went to check date to see, only, there's no dates on the package. ?
Check your kids back to school snacks in the snack and muffin area. I got some funky donuts that tasted very stale... Went to check date to see, only, there's no dates on the package. 🤔
We eat a lot of food out of the cafe and it’s decent for the price however the employees hardly keep the drinks stocked. Plus they let the pizza sit for way too long. I hate seeing the cheese solidified from sitting for too long.
You can improve by having the correct weight of meat labeled. I weigh my meat for portioning and it's rarely as much as labeled. I'm looking at a pack of chicken breast labeled for 6.22lb and when weighed it comes to 5lb 10oz.
I will not be returning to the Conway Sams club until they get their stuff together. The last 3 trips I have made, I have went home with expired product! The first 2 times I blamed myself for not paying closer attention. But this 3rd time I can not take the blame for. I spent $500 today! I made sure to check the majority of my items because of the issue in the past but with $500 worth of groceries it is hard to check every single item. I get home and unload everything open the boxes and put stuff in the fridge and pantry to find out a LARGE chunk of the items I purchased were several days EXPIRED when we went to eat them! You can not sell expired product! But I also shouldn’t have to worry and check every item when grocery shopping. Also several items that expired within days. How can you buy in bulk when they expired within days?
I really appreciate Joshua, an employee who helped me check out. He had a big smile and was so friendly.
We had a dead battery after shopping on a Saturday at Sam’s. The mechanics came out and tested the battery and helped us get it in the bay. Our car requires taking out part of the exhaust system to change the battery. They took care of everything and were very professional.
My husband and I went to Sam’s in Conway about 9:30 this morning. (We are Seniors and only shop early because of COVID and trying to avoid crowds). Picked up about $100 worth of stuff. Lady at register said we had to pay an extra $10 because we were checking out before 10:00. Called a manager and she said we had to pay and extra $10 for shopping early. Are you kidding me? You are doing this to your customers during a pandemic??? What a joke. We left our stuff and came home. You are sorry Sam’s Club.
Restaurantji Recommends
very nice and fast unloaded
membership should have a privilege, used to Sam's was a discount store, 4.98 lb for baby back ribs on a holiday weekend is the highest price in Conway. that's ridiculous price gouging and I'm considering canceling my membership
Great selection of merchandise .
nice store, love it! they have every, best rotisserie chicken ever!
Great location. Good selection and clean store.
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