Worst customer service ever! My whole order was messed up went down the block the whole order was not even enter correctly and went back the lady at to Window refused to give her name and wanted to use foul language thinking I wouldn’t hear her Kat bed the window was closed.
Alex Cahoon
Average place. Always forgetting stuff and very rude when ordering most of the time.
Hope Huggins
I just wanted to say, this location is absolutely useless. It’s honestly impressive how you manage to mess up orders every single time. I don’t know if you’re training employees to ignore instructions or if it’s just chaos back there, but the consistency of failure is unreal. I order three items, I get two, and one’s not even close to what I asked for. The food looks like it was thrown together by raccoons during a power outage. If I wanted cold, sloppy, wrong food and a headache, I’d just eat out of the trash. I don’t know what’s worse — the complete lack of care or the fact that no one seems remotely surprised when it’s wrong. Honestly, if this place shut down tomorrow, it’d be a public service.
Maleek Dotson
I have been to this taco bell 3 different times and every single time, my order is messed up. Missing food, giving me the wrong food, or simply giving out slop, it is unacceptable. Don’t even get me started on the sorry customer service. Workers easily catch attitudes when you ask too many questions or point out that they got the order wrong. It is not that hard to take and prepare an order, especially when there is only one car in line and not a soul in the lobby. DO BETTER!
Phillip
Got my order wrong It seems they do every time we go
Amber Mc
Soft tacos were smashed as if they were in a hurry to roll them quickly but business was very slow. Mexican pizza topping slid to the side. Mindless business. Typical.
Lauren Acklin
This is the worst and slowest Taco Bell I have ever been to. I have given this location 3 chances, each time placing a mobile order. After waiting a loooong time with like 2 cars ahead of me, I was asked the name of my order. I then was asked to wait for about 5 minutes until the car at the window left. They literally can only handle one car at a time. I might not care so much if the food was on par with other locations but this one also has exceptionally bad food. I will not be going a 4th time and would go out of my way to visit another location if I want Taco Bell again. 0/10.
Cameron Clark
probably the worst taco bell experience ive had. this location since ive moved to conway has been beyond slow. i sat in the drive thru for a solid 3 minutes waiting to he acknowledged by the attendant then she told me to wait a second and i waited for another 5. it took them 15-20 minutes to get 3 cars through the drive thru. i ordered a baja blast and they gave me a diet one. i ordered a crunchwrap supreme and a mexican pizza. the crunchwrap was almost completely unwrapped in the package and yhe pizza was completely destroyed in the box, it looked like it was tossed around as much as possibke before they served it. overall a horrible experience and i will not return to this location a for a while.
Atmosphere: 1
Food: 1
Service: 2
Judy Harris
The Taco Bell on Dave wards Drive in Conway and the one in Cabot, excellent. Love that $7 lux box. And the Baja blast is the best. The people that work there at both Taco Bell's actually have been so very nice and polite I love going there. Great service
Parking: Dave Ward drive in Conway Arkansas and main Street in Cabot Arkansas
Kid-friendliness: It's true your kids have to like the Mexican food but they are kid friendly the people who work there interact well with the kids
Took 50 minutes to get our order and was disappointed when receiving it
Atmosphere: 1
Food: 1
Service: 1
Katie McCarty
My order was missing items and I didn't realize until I got home so that's partly on me I guess. Just a little bummed because I redeemed my birthday reward and then didn't receive it so I can't get it back. The cinnamon twists had a chemical-y taste, kinda like bleach, maybe old oil? I'm not usually one to leave a poor review but just go to a different TB if possible.
Hey It's Andy Hill
Zero stars should be an option. Staff is untrained and rude. Out of multiple drinks and items. Poor attitudes, but I probably would be too if I worked at this Taco Bell. I think I’ll eat dog food before I eat here again, but it’s pretty much the same thing.
Service: 1
Cristina Jai
Needs new management. My order wasn’t correct and the correct stuff in my order was hardly an excuse for food. Our Crunchwrap was paper thin, we thought it had to have been a joke
Evelyn Rodas
At 11 to go for food it's like you were asking for it for free, very disappointed the dark skinned girl was very rude and gave me my food almost thrown away and I paid $32 dollars? It's not fair
Worst customer service ever! My whole order was messed up went down the block the whole order was not even enter correctly and went back the lady at to Window refused to give her name and wanted to use foul language thinking I wouldn’t hear her Kat bed the window was closed.
Average place. Always forgetting stuff and very rude when ordering most of the time.
I just wanted to say, this location is absolutely useless. It’s honestly impressive how you manage to mess up orders every single time. I don’t know if you’re training employees to ignore instructions or if it’s just chaos back there, but the consistency of failure is unreal. I order three items, I get two, and one’s not even close to what I asked for. The food looks like it was thrown together by raccoons during a power outage. If I wanted cold, sloppy, wrong food and a headache, I’d just eat out of the trash. I don’t know what’s worse — the complete lack of care or the fact that no one seems remotely surprised when it’s wrong. Honestly, if this place shut down tomorrow, it’d be a public service.
I have been to this taco bell 3 different times and every single time, my order is messed up. Missing food, giving me the wrong food, or simply giving out slop, it is unacceptable. Don’t even get me started on the sorry customer service. Workers easily catch attitudes when you ask too many questions or point out that they got the order wrong. It is not that hard to take and prepare an order, especially when there is only one car in line and not a soul in the lobby. DO BETTER!
Got my order wrong
It seems they do every time we go
Soft tacos were smashed as if they were in a hurry to roll them quickly but business was very slow. Mexican pizza topping slid to the side. Mindless business. Typical.
This is the worst and slowest Taco Bell I have ever been to. I have given this location 3 chances, each time placing a mobile order. After waiting a loooong time with like 2 cars ahead of me, I was asked the name of my order. I then was asked to wait for about 5 minutes until the car at the window left. They literally can only handle one car at a time. I might not care so much if the food was on par with other locations but this one also has exceptionally bad food. I will not be going a 4th time and would go out of my way to visit another location if I want Taco Bell again. 0/10.
probably the worst taco bell experience ive had. this location since ive moved to conway has been beyond slow. i sat in the drive thru for a solid 3 minutes waiting to he acknowledged by the attendant then she told me to wait a second and i waited for another 5. it took them 15-20 minutes to get 3 cars through the drive thru. i ordered a baja blast and they gave me a diet one. i ordered a crunchwrap supreme and a mexican pizza. the crunchwrap was almost completely unwrapped in the package and yhe pizza was completely destroyed in the box, it looked like it was tossed around as much as possibke before they served it. overall a horrible experience and i will not return to this location a for a while.
Atmosphere: 1
Food: 1
Service: 2
The Taco Bell on Dave wards Drive in Conway and the one in Cabot, excellent. Love that $7 lux box. And the Baja blast is the best. The people that work there at both Taco Bell's actually have been so very nice and polite I love going there. Great service
Parking: Dave Ward drive in Conway Arkansas and main Street in Cabot Arkansas
Kid-friendliness: It's true your kids have to like the Mexican food but they are kid friendly the people who work there interact well with the kids
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Supreme, Crunchy Taco Supreme, Breakfast Burrito, Taco Salad, Mexican Pizza, Crunchwrap Supreme Combo, Soft Taco Party Pack, Drinks Party Pack
The Cantina Chicken Menu, is great!!
Restaurantji Recommends
Took 50 minutes to get our order and was disappointed when receiving it
Atmosphere: 1
Food: 1
Service: 1
My order was missing items and I didn't realize until I got home so that's partly on me I guess. Just a little bummed because I redeemed my birthday reward and then didn't receive it so I can't get it back. The cinnamon twists had a chemical-y taste, kinda like bleach, maybe old oil? I'm not usually one to leave a poor review but just go to a different TB if possible.
Zero stars should be an option. Staff is untrained and rude. Out of multiple drinks and items. Poor attitudes, but I probably would be too if I worked at this Taco Bell. I think I’ll eat dog food before I eat here again, but it’s pretty much the same thing.
Service: 1
Needs new management. My order wasn’t correct and the correct stuff in my order was hardly an excuse for food. Our Crunchwrap was paper thin, we thought it had to have been a joke
At 11 to go for food it's like you were asking for it for free, very disappointed the dark skinned girl was very rude and gave me my food almost thrown away and I paid $32 dollars? It's not fair
Atmosphere: 1
Food: 1
Service: 1
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