I placed a $30 delivery order today and not one thing was made correctly. The wraps were missing half of the ingredients and one of the wraps had mold on the actual wrap breading. I asked for no sweetener in the smoothies and they both had the sweetener. I understand things happen but while trying to call the store today, I haven't been able to get through once. The phone rings and clicks off. Impossible. They lost my business and I go multiple times a week.
Atmosphere: 1
Food: 1
Service: 1
Zayne Taylor
Ordered wrong thing, and went back to order the right thing, gave the wrong order back and asked for a refund, instead of a refund I got stared at like I was an idiot and the refund question was ignored! Then had to pay again for the right order. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Fred Cathey
Limited selection of açaí bowls but what they have is good.
Atmosphere: 4
Food: 4
Service: 5
Timothy Jordan
Very slow but food is good and the blonde cashier was very nice
Atmosphere: 3
Food: 5
Service: 3
James Neas
Love the smoothies and they sent healthy food. Something hard to find when you eat out
Atmosphere: 4
Food: 5
Service: 4
Nathanael Smith
Placed my order online... walked in the store and was not greeted... I sat myself down and waited for 5 mins. I finally got the lady's attention and asked about my online order... she asked if I knew about the online station that they have and I told her this is my first time trying the place... my smoothie was kinda liquidy but I think it was because of the waiting I did.... all and all I dont think I'll be going back...
Atmosphere: 1
Food: 2
Service: 1
Grace Scott
The food was delicious! The service was bad. The lady was rude towards me. I had never been to Tropical Smoothie.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Flat Bread Sandwich
Souleymane Sabo
Shelby customer service is very poor. She was disrespectful. I suggest a better training and education
Tayva Weigand
The tropical smoothie on club lane has never failed me. I’ve been sick all week with strep and I can’t eat much, but those smoothies have been keeping me alive. I’ve never had any issues with orders and they always make the best wraps. They pay attention to every modification and are very friendly, I go out of my way to order from this location pretty often. Thank you guys for everything!
Vegetarian options: They have a meat substitute that you can switch out for in just about any of their food items. I usually get the Thai chicken wrap with the fake meat :)
Had the Mango Monsoon smoothie and it was very tasty. My son had a smoothie combo of the Sunrise Sunset smoothie and the 3 cheese chicken 'Dilla. Marlee waited on us and was very patient while we made our choices. Will be back to enjoy the delicious smoothies.
This establishment is one of my favs!! Very
Atmosphere: 5
Food: 5
Service: 5
I placed a $30 delivery order today and not one thing was made correctly. The wraps were missing half of the ingredients and one of the wraps had mold on the actual wrap breading. I asked for no sweetener in the smoothies and they both had the sweetener. I understand things happen but while trying to call the store today, I haven't been able to get through once. The phone rings and clicks off. Impossible. They lost my business and I go multiple times a week.
Atmosphere: 1
Food: 1
Service: 1
Ordered wrong thing, and went back to order the right thing, gave the wrong order back and asked for a refund, instead of a refund I got stared at like I was an idiot and the refund question was ignored! Then had to pay again for the right order. Thanks!
Atmosphere: 1
Food: 1
Service: 1
Limited selection of açaí bowls but what they have is good.
Atmosphere: 4
Food: 4
Service: 5
Very slow but food is good and the blonde cashier was very nice
Atmosphere: 3
Food: 5
Service: 3
Love the smoothies and they sent healthy food. Something hard to find when you eat out
Atmosphere: 4
Food: 5
Service: 4
Placed my order online... walked in the store and was not greeted... I sat myself down and waited for 5 mins. I finally got the lady's attention and asked about my online order... she asked if I knew about the online station that they have and I told her this is my first time trying the place... my smoothie was kinda liquidy but I think it was because of the waiting I did.... all and all I dont think I'll be going back...
Atmosphere: 1
Food: 2
Service: 1
The food was delicious! The service was bad. The lady was rude towards me. I had never been to Tropical Smoothie.
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Flat Bread Sandwich
Shelby customer service is very poor. She was disrespectful. I suggest a better training and education
The tropical smoothie on club lane has never failed me. I’ve been sick all week with strep and I can’t eat much, but those smoothies have been keeping me alive. I’ve never had any issues with orders and they always make the best wraps. They pay attention to every modification and are very friendly, I go out of my way to order from this location pretty often. Thank you guys for everything!
Vegetarian options: They have a meat substitute that you can switch out for in just about any of their food items. I usually get the Thai chicken wrap with the fake meat :)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great food and service
Fave one!
Very good change of pace
Friendly staff. Fast service
Had the Mango Monsoon smoothie and it was very tasty. My son had a smoothie combo of the Sunrise Sunset smoothie and the 3 cheese chicken 'Dilla. Marlee waited on us and was very patient while we made our choices. Will be back to enjoy the delicious smoothies.
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