McDonald's
501 S Timberlane Dr, El Dorado
(870) 863-8550
Recent Reviews
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Ordered 2 cookies and 2 mcflurries. Waited over 10 minutes only got my ice cream..
Atmosphere: 1
Food: 1
Service: 1
McDonald's is is what it is, cheap fast food, tastes good freshly made, not good to go after 10 minutes the magic is gone. That's every McDonald's you go.
If I want McDonald's this is the right location.
Atmosphere: 3
Food: 4
Service: 5
Completely insane stood at front counter for 15 minutes to order my daughter some food had at least 5 people come to register including manager look at knowing i was there to order food also a work making food in the back had told them several times that i was there they just looked at me not a just one second or anything from them i just walked never again will you get another dollar from me there are to many choices in town for them to treat their customers like that seriously need to have a customer service leason
Atmosphere: 1
Food: 1
Service: 1
I have ordered McDonald’s for the past 3-4 weekends in a row and yet everytime they don’t understand the meaning of a plain quarter pounder
Thanks so much
Atmosphere: 5
Food: 5
Service: 4
New owner's
The people in drive thru don't even say thank you!!!
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Big Mac
I ordered through the app for a counter service order before arriving. My order was for me and 2 kids and the kids sharing a 20 piece nugget meal plus extra drink and a quarter pounder meal for myself. With only 1 person ahead of me in line when I went to grab our drink cups and no one behind me it should have been quick..instead the employee at the register before acknowledging me so I could ask for my cups started interacting and carrying on a conversation with another employee who then placed an order of their own.
Once I was finally able to get my drink cup and find a table it was quickly evident i would not find a clean table. So I had to get napkins with sanitizer to wipe down the least dirty one.
As 20 minutes past I realized people who arrived after me had started receiving their food. So I went to check on my order just to find out it was ' prepared ' but must have been given to another customer so I had to wait again for my order to be readied.
My fries were cold, and was told they didn't have BBQ sauce.
We went inside because it was after the lunch rush and they were not busy inside.
This is ridiculous, if I would have been at a dinning restaurant where I customized my order I could have understood.
Atmosphere: 2
Food: 2
Service: 1
Someone really needs to contact the local owner of the franchise at this location. HORRIBLE! The smell was absolutely horrible inside the building. The air conditioner was not working well. They were understaffed and the weight was terrible. The employees were trying their very best, but this is above their pay grade!!!!
Atmosphere: 1
Food: 1
Service: 1
Fast and efficient service. My mobile order was ready when I arrived, even during a busy breakfast.
Atmosphere: 5
Food: 5
Service: 5
So nice every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Mcnuggets, Big Mac, Mcdouble
Restaurantji Recommends
Very clean
Atmosphere: 5
Food: 5
Service: 5
I just ordered 3 Mcdoubles and got 2 Mcdoubles and 1 with only 1 patty when I paid for another Mcdouble, most of the employees were on their phones
Atmosphere: 2
Food: 2
Service: 2
Kid-friendliness: McDonald's should bring back the Ronald McDonald playgrounda
Food: 4
Service: 4
Place is a zoo. Too many people not working here hanging out at the counter distracting the ones suppose to be working here
Atmosphere: 1
Food: 2
Service: 1
The fresh coffee hit the spot.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Big Mac, Quarter Pounder Hamburger, Strawberry & Crème Pie
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