Jack Rabbett's Whisky Bar

Jaz the bartender was super great and accommodating! She was fun to chat with and had lots of great recommendations for us and our stay! She made great drinks! Overall, really enjoyed having her as our bartender

Atmosphere: 4

Food: 2

Service: 5

Cool vibes at the Basin. Cold drinks, free pool and balcony access.

Atmosphere: 5

Food: 5

Service: 5

We wanted to like this place but it was simply over priced for what you got.
John the bar tender was decent and accommodating, the pours were sub par and largely over priced.

We didn’t get an itemized statement with the bill, had to request a printout to review it.
They add a $20.00 pool fee to the bill, which was not disclosed by John until we requested the itemized statement. (The fee to play pool is separate and not the pool fee I’m referring to)
He described this as a pool fee for the building employees and that I could tip him directly on top of that.
We would not return here

Chad is gone, John is the current bartender and is great. Highly recommend this place. Excellent craft cocktails.

Atmosphere: 5

Food: 5

Service: 5

Jalapeño marg is amazing! One bartender and he was very overwhelmed but so great! I wish management would give him a clean up crew. Pleasant vibes here. Multiple large TVs to watch sports.

I wanted to like this bar.

Side note: We have tried different hotels in Eureka Springs and had hoped this would be our go to getaway hotel.

The music was fabulous. Patrons welcoming.

The drinks? Eh. Still not my complaint.

I wasn't expecting cocktail heaven but we were completely overcharged and refused a breakdown of drinks when asked

The BIGGEST downfall?

Deplorable Chad, the bartender, who proclaims to be the master of all.

He's. Just. Awful.

Something is wrong with the guy. He's unstable. Seriously. I'm concerned about his mental health.

Penny & Jack - wanting to provide some feedback. Chad creates conflict.

I can only hope he was having an off day.

We won't be back.

Atmosphere: 3

Service: 1

Bartender Chadd is horribly rude and has no knowledge of (or doesn’t listen to) drink orders. I very rarely ever review places but this will be the only reason I don’t go to this bar again. Didn’t even mind paying airport prices but not for the treatment that was received from the “bartender”.

Service: 1

Very tasty high end drinks.
The bartender was very rude.

Atmosphere: 5

Service: 2

I went looking for a whiskey bar and ended up with this place which was one part local watering hole, one part hotel bar, and one part restaurant. Might be good if you're looking for a free pool table and a beer but otherwise I'd pass on this place.

Atmosphere: 2

Food: 3

Service: 2

We have had a wonderful experience staying at the Basin Hotel. Exceptional customer service so far!

We were so excited to play some board games that were offered next door at Jack Rabbett’s Whiskey Bar and were quickly stopped by bartender, Chad Smithe who informed us no games were allowed and that my water bottle could not stay on the table where we were sitting.

We understand if there are policies in place that we need to be informed of, but Chad’s tone and demeanor were very off-putting and unnecessarily rude.

We will not be back to patronize this bar.

Service: 1

The place has good feng shui, but the windows were so dirty, as well as the light bulbs. Really, this is supposed to be a top notch place. Bartender was friendly, but top notch place, ah, no. Clean it up! You have so much going for this place!!

Atmosphere: 1

Service: 4

The bar decor is nice. The hotel history is interesting and it’s in a great location downtown. Service was not great. Late opening, not friendly, acted like it was an inconvenience to serve us. Drinks were horrible. The bartender didn’t seem to take pride in his drinks and seemed to not know appropriate ratios. My drink was so strong and my husbands was way too sweet. Not able to finish either one. Would not recommend.

Atmosphere: 4

Service: 3

Worst margaritas in town!

Worst margaritas in town!

An old time feel to the bar…bar tender really knew his business (get a whiskey smash when you go in)…I’d go back

Atmosphere: 5

Food: 5

Service: 5