Went to the Farmington store with family, computers were down, the app wasn’t working. Cashier was nice but flustered, she asked for,the manager to help, Kirst*n shows up and fixes one item but not the other two. She refused to give us the what the deals the app said. She was rude and arrogant at the same time. It took over 20 minutes to order and 12 minutes to get our food.
Horrible management
A Google User
Crazy to change for water… cost you literally nothing to make
GlobalSportsFans
This is easily the worst Wendy's I've ever been to. The place is so filthy that I have no idea how the health inspector allows to be open. I walked in on 7/2/2025 at 1:30pm and there were so many flies everywhere. When I say everywhere, I mean everywhere. The soda machine and straw area had live ants crawling on the tabletop along with several flies having a field day. The floors were so dirty and there were no paper towels at the sink. Whoever is in charge of this restaurant clearly does not care one tiny bit about cleanliness. I wouldn't come back here if you paid me. Wasted $13 as I couldn't even eat the food knowing there are so many flies everywhere. To whomever is supposed to be running this place, please wake up and get this mess under control. Wow
Terra Piearcy
Blake and Kylie were so helpful and sweet! They were outgoing, recommending their favorites and making it fresh for us. Going above and beyond to make sure we had yummy food. Honestly the most positive drive thru experience I’ve had in a while! Most of the time it seems like a front or an act for service workers, but their personalities shown through the entire interaction! They seemed like good people! Also shout out to the cook, the food was delicious, the wait was short. 10/10 all around, definitely deserve raises!
David Eubanks
I pull up to the empty drive-thru for breakfast. I order and am told to pull up to wait due to them not having biscuits ready… at breakfast time. After ten minutes an employee brings my food and apologizes for the wait. He says he “hooked me up” with egg and cheese on my plain sausage biscuit. How nice! Well, I get home to find no egg or cheese on the sandwich. Why would he lie and tell me that when I wasn’t expecting the addition in the first place? I usually don’t leave fast food places a review but given the other bad experiences I’ve had at this location I decided it was time. Granted this store has a 3.2 or something like that so I doubt management will care.
Angela Howell
The restaurant is in our town and the food is generally fresh!
Henry Bartley
Your employees need far better training there's always a problem at this restaurant
justin Ackerman
Single handily the worst location. Slowest service, always put on hold at speaker.
Pam
Fast, fair price, good food
Food: 5
Service: 4
Recommended dishes: Baconator Fries, Chili, French Fries, Crispy Chicken blt Biggie Bag
Trinity Castro
Restaurant smelled like feet, guess the cheese went bad? Servers were nice, food came out scarily fast (under 1min) Got food poisoning. :(
A spill of liquids on floor by drink self serve told employees they said we know had to ask for straws at least 4 employees at the time floor in cooking area had food and trash everywhere somewhat busy at the time with drive thru customers but when caught up nothing cleared up trash dump was full to brim a few inside customers at the time
Parking: Too many pick up parking spaces
Atmosphere: 1
Food: 1
Service: 1
Patricia Simon
Drive thru is so slow. Why does it take so long to take orders in the drive thru?
Food: 4
Service: 1
H M
They claim they are open until 12:00 a.m. midnight. I stopped in there at 11:05 p.m. to get a Frosty and they said sorry the frosty machine has been taken down already. What's the point of being open until midnight then?
Toni
Absolutely disgusting food. Save your money
Atmosphere: 1
Food: 1
Service: 1
Alicia P.
Been waiting over a month for management at this store to refund my order after it was served cold. Drink machine was malfunctioning, you couldn't order online or use the app for points. Not really sure how this location is still open. Please spare yourself and go literally anywhere else.
HORRIBLE MANAGEMENT
Went to the Farmington store with family, computers were down, the app wasn’t working.
Cashier was nice but flustered, she asked for,the manager to help, Kirst*n shows up and fixes one item but not the other two.
She refused to give us the what the deals the app said. She was rude and arrogant at the same time.
It took over 20 minutes to order and 12 minutes to get our food.
Horrible management
Crazy to change for water… cost you literally nothing to make
This is easily the worst Wendy's I've ever been to. The place is so filthy that I have no idea how the health inspector allows to be open. I walked in on 7/2/2025 at 1:30pm and there were so many flies everywhere. When I say everywhere, I mean everywhere. The soda machine and straw area had live ants crawling on the tabletop along with several flies having a field day. The floors were so dirty and there were no paper towels at the sink. Whoever is in charge of this restaurant clearly does not care one tiny bit about cleanliness. I wouldn't come back here if you paid me. Wasted $13 as I couldn't even eat the food knowing there are so many flies everywhere. To whomever is supposed to be running this place, please wake up and get this mess under control. Wow
Blake and Kylie were so helpful and sweet! They were outgoing, recommending their favorites and making it fresh for us. Going above and beyond to make sure we had yummy food. Honestly the most positive drive thru experience I’ve had in a while! Most of the time it seems like a front or an act for service workers, but their personalities shown through the entire interaction! They seemed like good people! Also shout out to the cook, the food was delicious, the wait was short. 10/10 all around, definitely deserve raises!
I pull up to the empty drive-thru for breakfast. I order and am told to pull up to wait due to them not having biscuits ready… at breakfast time.
After ten minutes an employee brings my food and apologizes for the wait. He says he “hooked me up” with egg and cheese on my plain sausage biscuit. How nice!
Well, I get home to find no egg or cheese on the sandwich. Why would he lie and tell me that when I wasn’t expecting the addition in the first place?
I usually don’t leave fast food places a review but given the other bad experiences I’ve had at this location I decided it was time. Granted this store has a 3.2 or something like that so I doubt management will care.
The restaurant is in our town and the food is generally fresh!
Your employees need far better training there's always a problem at this restaurant
Single handily the worst location. Slowest service, always put on hold at speaker.
Fast, fair price, good food
Food: 5
Service: 4
Recommended dishes: Baconator Fries, Chili, French Fries, Crispy Chicken blt Biggie Bag
Restaurant smelled like feet, guess the cheese went bad? Servers were nice, food came out scarily fast (under 1min)
Got food poisoning. :(
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
A spill of liquids on floor by drink self serve told employees they said we know had to ask for straws at least 4 employees at the time floor in cooking area had food and trash everywhere somewhat busy at the time with drive thru customers but when caught up nothing cleared up trash dump was full to brim a few inside customers at the time
Parking: Too many pick up parking spaces
Atmosphere: 1
Food: 1
Service: 1
Drive thru is so slow. Why does it take so long to take orders in the drive thru?
Food: 4
Service: 1
They claim they are open until 12:00 a.m. midnight. I stopped in there at 11:05 p.m. to get a Frosty and they said sorry the frosty machine has been taken down already. What's the point of being open until midnight then?
Absolutely disgusting food. Save your money
Atmosphere: 1
Food: 1
Service: 1
Been waiting over a month for management at this store to refund my order after it was served cold. Drink machine was malfunctioning, you couldn't order online or use the app for points. Not really sure how this location is still open. Please spare yourself and go literally anywhere else.
Atmosphere: 1
Food: 1
Service: 2
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