I’ve been waiting for well over 30 minutes for a sandwich. They need more workers or something. EDIT: so turns out, if you order take out on the app, you’re put to the back of the line, so I guess if I hadn’t asked, and keep walking in, I’d never get my order. Stupid policy. Or they could, ask, hey wats your name, and make your order. 45 freaking minutes.
Cole T
If I could go zero, I think I might. We waited almost 20 minutes for a sandwich, then when they finally came out, one of them was not even on the correct bread, and it also had missing ingredients. Totally understand it being hard only having one person working, but it was definitely a waste of $20!
Jami H.
Let me preface this by saying that I USED TO LOVE ordering unwiches from Jimmy Johns. I have been devoted to their unwich for years, as they USED TO be the only ones that did it write. I can no longer say that about them. To say I am disappointed with Jimmy Johns is an understatement. My coworker and I ordered 2 unwiches on Monday. When the food arrived, the leaf lettuce was limp, wilty and unattractive. The onions and cucumbers were translucent, with no crunch or texture. They appeared to have been previously frozen. In addition, the wrap itself was not easily consumable, as the leaf lettuce only supported one side of the "wrap". We called the store to speak with a manager, Isaac, who reluctantly agreed to give me a credit of $20 for the trouble. Fast forward 2 days to today, when we called in to use the credit on 2 other unwiches. We called the store to place the order. The order came to $24.11 + tip. This means that we had to pay the difference plus a new tip for this delivery, that should never have been necessary. Ok. We did that. When the sandwiches arrived, we were hopeful that the condition would be improved and that we would be able to feel that they had redeemed themselves. Unfortunately, the leaf lettuce was AGAIN limp, wilted, and distasteful. The cucumbers, pickle slices, and onions were limp and translucent. The wrap on the sandwiches was also incomplete, looking more like a weak lettuce taco, than the wrap I am accustomed to from Jimmy Johns. I called back and again, asked for a manager. I spoke with Darius, who agreed that the leaf lettuce may not have been to standard, but claimed that the onions and cucumbers had been sliced by himself today. I really doubt it, based on the observed condition. I told him that the sandwich was unacceptable and that I wouldn't be eating it. I told him that I did not want a credit, as I have no desire to eat a third low-quality sandwich and requested a refund. He told me that a refund cannot be issued, only a store credit. I asked if the credit would cover the delivery costs. He said it would not. I asked for an additional credit to cover it ($5), but he said that he could not do so. In the end, I did accept the credit, but do not have any faith that the third unwich will be any better than the first two. Buyer beware!
John Ruff Jr.
Great sandwich and even better service.
Atmosphere: 5
Food: 5
Service: 5
R G
Don't go for eat in. Small and cold. Sandwich was good.
Atmosphere: 2
Food: 4
Service: 3
Zell Johnson
So good, from the ambience, the friendly employees, to the amazing food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Unwich
Lisa Ellison (Lisa)
Just wasn't the best Philly I have had from thereParking: Busy shopping centerWheelchair accessibility: Can't get to close in shopping center
Atmosphere: 5
Food: 4
Service: 5
Rhonda L.
Sandwich wad great and potato salad goodGot bottle coke Was flat like opened already no fizz
Bobby Yates
The app is pretty on point and gives great deals but atleast at this location the staffs order accuracy is just a notch above what you'd expect at any place making sandwhiches and let alone online or through the app ( meaning top notch) They nail it! I Hope all locations are like this one! Never had a problem with this chain...
Atmosphere: 4
Food: 5
Service: 5
Justin Phangdy
The employees are always friendly and great! Every time I leave out of here I am satisfied!
I ordered a sandwich, and it took ten minutes for them to make it. When I picked it up, I noticed they had made it wrong, which is fine, but the guy tried to get me to take it anyways. When I took a bite, I noticed they had still not followed the printed order directions. It had the wrong meat and included other wrong ingredients. I love Jimmy John’s, and I have never left a negative review, but this was a uniquely bad experience.
Atmosphere: 1
Food: 1
Service: 1
Mandyk Mandy
Great sandwich. Loved all of the quotes to live by.
Atmosphere: 5
Food: 5
Service: 5
Special K
Love the Beach Club unwich! Who knew a sandwich could be so delicious with lettuce instead of a bun! The salt & vinegar chips are tasty as well!
Atmosphere: 5
Food: 5
Service: 5
Harrison Francis
Very kind workers and great sandwiches!
Atmosphere: 3
Food: 5
Service: 5
Scott Schroeder
The food is always yummy and the employees here are friendly and efficient. I wish they had more bread choices.
I’ve been waiting for well over 30 minutes for a sandwich. They need more workers or something. EDIT: so turns out, if you order take out on the app, you’re put to the back of the line, so I guess if I hadn’t asked, and keep walking in, I’d never get my order. Stupid policy. Or they could, ask, hey wats your name, and make your order. 45 freaking minutes.
If I could go zero, I think I might. We waited almost 20 minutes for a sandwich, then when they finally came out, one of them was not even on the correct bread, and it also had missing ingredients. Totally understand it being hard only having one person working, but it was definitely a waste of $20!
Let me preface this by saying that I USED TO LOVE ordering unwiches from Jimmy Johns. I have been devoted to their unwich for years, as they USED TO be the only ones that did it write. I can no longer say that about them. To say I am disappointed with Jimmy Johns is an understatement. My coworker and I ordered 2 unwiches on Monday. When the food arrived, the leaf lettuce was limp, wilty and unattractive. The onions and cucumbers were translucent, with no crunch or texture. They appeared to have been previously frozen. In addition, the wrap itself was not easily consumable, as the leaf lettuce only supported one side of the "wrap". We called the store to speak with a manager, Isaac, who reluctantly agreed to give me a credit of $20 for the trouble. Fast forward 2 days to today, when we called in to use the credit on 2 other unwiches. We called the store to place the order. The order came to $24.11 + tip. This means that we had to pay the difference plus a new tip for this delivery, that should never have been necessary. Ok. We did that. When the sandwiches arrived, we were hopeful that the condition would be improved and that we would be able to feel that they had redeemed themselves. Unfortunately, the leaf lettuce was AGAIN limp, wilted, and distasteful. The cucumbers, pickle slices, and onions were limp and translucent. The wrap on the sandwiches was also incomplete, looking more like a weak lettuce taco, than the wrap I am accustomed to from Jimmy Johns. I called back and again, asked for a manager. I spoke with Darius, who agreed that the leaf lettuce may not have been to standard, but claimed that the onions and cucumbers had been sliced by himself today. I really doubt it, based on the observed condition. I told him that the sandwich was unacceptable and that I wouldn't be eating it. I told him that I did not want a credit, as I have no desire to eat a third low-quality sandwich and requested a refund. He told me that a refund cannot be issued, only a store credit. I asked if the credit would cover the delivery costs. He said it would not. I asked for an additional credit to cover it ($5), but he said that he could not do so. In the end, I did accept the credit, but do not have any faith that the third unwich will be any better than the first two. Buyer beware!
Great sandwich and even better service.
Atmosphere: 5
Food: 5
Service: 5
Don't go for eat in. Small and cold. Sandwich was good.
Atmosphere: 2
Food: 4
Service: 3
So good, from the ambience, the friendly employees, to the amazing food ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef and Turkey Unwich
Just wasn't the best Philly I have had from thereParking: Busy shopping centerWheelchair accessibility: Can't get to close in shopping center
Atmosphere: 5
Food: 4
Service: 5
Sandwich wad great and potato salad goodGot bottle coke Was flat like opened already no fizz
The app is pretty on point and gives great deals but atleast at this location the staffs order accuracy is just a notch above what you'd expect at any place making sandwhiches and let alone online or through the app ( meaning top notch) They nail it! I Hope all locations are like this one! Never had a problem with this chain...
Atmosphere: 4
Food: 5
Service: 5
The employees are always friendly and great! Every time I leave out of here I am satisfied!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a sandwich, and it took ten minutes for them to make it. When I picked it up, I noticed they had made it wrong, which is fine, but the guy tried to get me to take it anyways. When I took a bite, I noticed they had still not followed the printed order directions. It had the wrong meat and included other wrong ingredients. I love Jimmy John’s, and I have never left a negative review, but this was a uniquely bad experience.
Atmosphere: 1
Food: 1
Service: 1
Great sandwich. Loved all of the quotes to live by.
Atmosphere: 5
Food: 5
Service: 5
Love the Beach Club unwich! Who knew a sandwich could be so delicious with lettuce instead of a bun! The salt & vinegar chips are tasty as well!
Atmosphere: 5
Food: 5
Service: 5
Very kind workers and great sandwiches!
Atmosphere: 3
Food: 5
Service: 5
The food is always yummy and the employees here are friendly and efficient. I wish they had more bread choices.
Atmosphere: 5
Food: 4
Service: 5