Yeah, this is tough. In the past 6 years Sonic has taken a nosedive. 7 years ago Sonic was solid. Today Sonic is sketchy. Tell me you think the portions are reasonable. Tell me you DON'T suffer gastrointestinal distress after consuming their product. I'm loathed to call it food. I've been patient, thought it was just one location, but no. 5 States, 5 years. Even that cute Sonic in Alpine, Texas (if you know, you know). DOM Rock, top of the hill, on the Rio Grande. Anyway, I lived in that 1 room shack 8 miles downriver for 10 years. Off-grid, water from a spring.
I digress. Sonic is garbage. Sorry, y'all. McDonald's suffers the same blight. And I haven't darkened the door of a Burger King since '03.
My favorite? There's a grotty little joint in Lawrence, Kansas. Vietnam Cafe. Straight-up street food. Delicious phoʻ, banh mi... there's a nail salon at the end of the bar.
Sanitation be damned.
Sorry, Sonic. Do better.
Atmosphere: 1
Food: 1
Service: 1
Keri Rodgers
Ordered online and paid, because it says they open at 6 am. When I went to pick up my food, there was 1 employee sitting outside, said he was waiting on his manager to show up. They weren't open!!! Now I can't get my food and have to wait until God knows when for the manager to show up just to request a refund!!!
Jenifer Olinger
They always get my order right!
Atmosphere: 5
Food: 5
Service: 5
V
We were on a 8/9hour trip, drove through the area and was hungry so stopped by this location. We ordered a chicken sandwich and number 10 (pop corn chicken) and we asked for large drinks. it took about 10mins for get our food. We got it left to get back on the road and it was a number 2(smash burger) and the drinks were mediums. Im pregnant and the smell of the burger was making me gag so we turned around bc i couldnt eat it. They made us the chicken but it took another 10mins. When talking to the lady in the speakers we were nice and just said there was a mistake and we wanted popcorn chicken with BBQ dipping sauce. So after waiting the 10mins they came out with the popcorn chicken and pretty much threw it in our hands and went inside. Looked in the bag, no sauce. Called on the speakers again still nice and just asked for BBQ. But this experience was so bad it was comical. Not only does it look ran down, the food has a weird taste. The customer service was just absolutely awful. Ive worked in the food industry I know its super annoying, its hot, its alot of everything! This was absolutely terrible and i would be embarrassed to call this my work place. The girls continued to cut us off on the speaker. The place was not busy there was our car and one other car. The girls were inside just texting in one of the corners they just rotated on using the corner the whole 20-30min we were there.
Atmosphere: 1
Food: 2
Service: 1
elisha washington
Asked for 3 medium blast and they fill them up barley half way and called it good and also asked for a rt 44 also gave me a medium that wasn't even close to full either...it's not that hard to read a ticket and do your job...do better.
Atmosphere: 4
Food: 1
Service: 1
JW
I think they forgot to put chili in my frito wrap
Atmosphere: 3
Food: 2
Service: 3
Pamela J
Most stalls have been taken for online orders.. The quality of food is cheap for the prices they charge. Another grilled cheese with no cheese, the butter is awful. Sonic use to have a great grilled cheese. The fries were so greasy I couldn't eat them.
Atmosphere: 2
Food: 1
Service: 5
Shwangy 41
This is the best sonic in town. Even when their systems go down their food never disappoints and the staff is really sweet always. Thank you!
Atmosphere: 5
Food: 5
Service: 5
KYLE ADAMS
My favorite drink is the cherry cream slush and they make it the best every time! 🍒
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tots
Stephany “Stephy” Bley
Awful. Ordered the smash burger and it tasted awful didn't eat it
No flavor burgers. When I worked at the sonic years ago, we seasoned our food. Restaurants don't season food these days. Follow up, No need to send any note. My opinion either makes a difference here or it doesn't.
Atmosphere: 3
Food: 2
Service: 3
Warren Caster
I love this sonic! Not too far from my house and just great food! Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Grilled Cheese, Fries, Tots, Chicken Wrap
J C (None)
After two total failures by an evening manager and his team; which resulted in my finally contacting the main complaint line, I wish to express thanks and respect to the female morning manager and the noon shift team for making the order up and to great Sonic standards. Also, for their outgoing sincerity and professionalism. "Thank you!"
As for the evening shift and the young and far from unprofessional male manage and that team....How corporate and their superiors address their nasty and below marketable food handling and presentation goes, that remains to be seen.
I wish this location well and hope to see this people able to once again receive and enjoy the always good food and great service that I have enjoyed for decades and experienced on both this morning and noon hour shifts.
Sonic corporate does actually listen and care. I greatly appreciate and respect this!
Atmosphere: 4
Food: 4
Service: 5
Donna Bussie
Traveled to area for other business and felt a little need for nourishment and decided haven't had Sonic in while so I decided to pop in. We'll the unit I parked next to wasn't operating properly and a very very nice staff came out took my request in person and delivered it in person with a happy smile and excellent customer service manners this was welcome treat something I hadn't received in a long time which sho
ws some employees enjoy their jobs and are willing to go above and beyond for the customer good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Harley Stevens
I would give this place zero stars if I could every time I have been there they have messed up my order I pay to have stuff that I don't get and it's just ridiculous I shouldn't have to check my food or if have the food delivered shouldn't have to drive back up there to get stuff that I ordered that was not in the bag this is ridiculous try and avoid this Sonic at all costs possible!
Yeah, this is tough. In the past 6 years Sonic has taken a nosedive. 7 years ago Sonic was solid. Today Sonic is sketchy. Tell me you think the portions are reasonable. Tell me you DON'T suffer gastrointestinal distress after consuming their product. I'm loathed to call it food. I've been patient, thought it was just one location, but no. 5 States, 5 years. Even that cute Sonic in Alpine, Texas (if you know, you know). DOM Rock, top of the hill, on the Rio Grande. Anyway, I lived in that 1 room shack 8 miles downriver for 10 years. Off-grid, water from a spring.
I digress. Sonic is garbage. Sorry, y'all. McDonald's suffers the same blight. And I haven't darkened the door of a Burger King since '03.
My favorite? There's a grotty little joint in Lawrence, Kansas. Vietnam Cafe. Straight-up street food. Delicious phoʻ, banh mi... there's a nail salon at the end of the bar.
Sanitation be damned.
Sorry, Sonic. Do better.
Atmosphere: 1
Food: 1
Service: 1
Ordered online and paid, because it says they open at 6 am. When I went to pick up my food, there was 1 employee sitting outside, said he was waiting on his manager to show up. They weren't open!!! Now I can't get my food and have to wait until God knows when for the manager to show up just to request a refund!!!
They always get my order right!
Atmosphere: 5
Food: 5
Service: 5
We were on a 8/9hour trip, drove through the area and was hungry so stopped by this location. We ordered a chicken sandwich and number 10 (pop corn chicken) and we asked for large drinks. it took about 10mins for get our food. We got it left to get back on the road and it was a number 2(smash burger) and the drinks were mediums. Im pregnant and the smell of the burger was making me gag so we turned around bc i couldnt eat it. They made us the chicken but it took another 10mins. When talking to the lady in the speakers we were nice and just said there was a mistake and we wanted popcorn chicken with BBQ dipping sauce. So after waiting the 10mins they came out with the popcorn chicken and pretty much threw it in our hands and went inside. Looked in the bag, no sauce. Called on the speakers again still nice and just asked for BBQ. But this experience was so bad it was comical. Not only does it look ran down, the food has a weird taste. The customer service was just absolutely awful. Ive worked in the food industry I know its super annoying, its hot, its alot of everything! This was absolutely terrible and i would be embarrassed to call this my work place. The girls continued to cut us off on the speaker. The place was not busy there was our car and one other car. The girls were inside just texting in one of the corners they just rotated on using the corner the whole 20-30min we were there.
Atmosphere: 1
Food: 2
Service: 1
Asked for 3 medium blast and they fill them up barley half way and called it good and also asked for a rt 44 also gave me a medium that wasn't even close to full either...it's not that hard to read a ticket and do your job...do better.
Atmosphere: 4
Food: 1
Service: 1
I think they forgot to put chili in my frito wrap
Atmosphere: 3
Food: 2
Service: 3
Most stalls have been taken for online orders.. The quality of food is cheap for the prices they charge. Another grilled cheese with no cheese, the butter is awful.
Sonic use to have a great grilled cheese. The fries were so greasy I couldn't eat them.
Atmosphere: 2
Food: 1
Service: 5
This is the best sonic in town. Even when their systems go down their food never disappoints and the staff is really sweet always. Thank you!
Atmosphere: 5
Food: 5
Service: 5
My favorite drink is the cherry cream slush and they make it the best every time! 🍒
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Tots
Awful. Ordered the smash burger and it tasted awful didn't eat it
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Burger, Tots
Restaurantji Recommends
No flavor burgers. When I worked at the sonic years ago, we seasoned our food. Restaurants don't season food these days. Follow up, No need to send any note. My opinion either makes a difference here or it doesn't.
Atmosphere: 3
Food: 2
Service: 3
I love this sonic! Not too far from my house and just great food! Love it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hot Dog, Grilled Cheese, Fries, Tots, Chicken Wrap
After two total failures by an evening manager and his team; which resulted in my finally contacting the main complaint line, I wish to express thanks and respect to the female morning manager and the noon shift team for making the order up and to great Sonic standards. Also, for their outgoing sincerity and professionalism. "Thank you!"
As for the evening shift and the young and far from unprofessional male manage and that team....How corporate and their superiors address their nasty and below marketable food handling and presentation goes, that remains to be seen.
I wish this location well and hope to see this people able to once again receive and enjoy the always good food and great service that I have enjoyed for decades and experienced on both this morning and noon hour shifts.
Sonic corporate does actually listen and care. I greatly appreciate and respect this!
Atmosphere: 4
Food: 4
Service: 5
Traveled to area for other business and felt a little need for nourishment and decided haven't had Sonic in while so I decided to pop in. We'll the unit I parked next to wasn't operating properly and a very very nice staff came out took my request in person and delivered it in person with a happy smile and excellent customer service manners this was welcome treat something I hadn't received in a long time which sho
ws some employees enjoy their jobs and are willing to go above and beyond for the customer good job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I would give this place zero stars if I could every time I have been there they have messed up my order I pay to have stuff that I don't get and it's just ridiculous I shouldn't have to check my food or if have the food delivered shouldn't have to drive back up there to get stuff that I ordered that was not in the bag this is ridiculous try and avoid this Sonic at all costs possible!
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