My Husband and I frequently visit 21 West End. The food and service is amazing. It is by far the premier place to eat in Fort Smith. Chase Campbells attention to service detail is unmatched. He is very friendly and professional. The entire staff are very welcoming and friendly.
Charles Astor
I recently dined at 21 West End, and unfortunately, it was a huge letdown. The service was decent—our waiter was polite and attentive, even trying to resolve the issues we had with the food. However, the food itself was the real problem, and no amount of good service could make up for it.
We ordered three entrees and three appetizers, and every single dish was inedible. Everything was either overcooked or so salty that it was impossible to enjoy. The steak and lobster were particularly disappointing. I paid $70 for what was supposed to be a medium rare steak, but it came out closer to medium well. The lobster was rubbery and overwhelmingly salty. When we mentioned this to our waiter, he brought out another lobster, but it was just as bad—completely inedible.
This place used to be good, but it has gone downhill significantly. The only redeeming qualities are the drinks and the atmosphere, which are both quite good. But when it comes to the food, it's just not worth the price anymore. Maybe they should stick to serving drinks, because the dining experience was far from satisfactory.
Atmosphere: 3
Food: 1
Service: 3
Charles Astor
I recently dined at 21 West End, and unfortunately, it was a huge letdown. The service was decent—our waiter was polite and attentive, even trying to resolve the issues we had with the food. However, the food itself was the real problem, and no amount of good service could make up for it.
We ordered three entrees and three appetizers, and every single dish was inedible. Everything was either overcooked or so salty that it was impossible to enjoy. The steak and lobster were particularly disappointing. I paid $70 for what was supposed to be a medium rare steak, but it came out closer to medium well. The lobster was rubbery and overwhelmingly salty. When we mentioned this to our waiter, he brought out another lobster, but it was just as bad—completely inedible.
This place used to be good, but it has gone downhill significantly. The only redeeming qualities are the drinks and the atmosphere, which are both quite good. But when it comes to the food, it's just not worth the price anymore. Maybe they should stick to serving drinks, because the dining experience was far from satisfactory.
Haleema Irfan
Been here on multiple occasions. Can say that it has significantly declined in quality and service. I liked the atmosphere here previously because it was nice and moody. Now, the music is too loud. This place is on the pricier side but usually I thought it was okay because you pay for the service and atmosphere. It took 40 minutes for us to be served food. I asked for a straw since I sat down and it was repeatedly forgotten. Then, once we were served our food, we were rarely checked on. The food itself is also very disappointing. They have a rotating menu but it’s been the same since April. This is not what I was expecting. My bigger issue is that the food we actually received was horrible. I ordered an entree Caesar salad with chicken (and I verified that this was a size that was possible). It was smaller than the side salad noted in the photos, underdressed and the chicken was very difficult to eat due to the dryness. The bread was very “wet” and dense. The salmon was undercooked but we couldn’t send it back and had to ask a different server because our server didn’t check on us. Overall, highly disappointed and the price was certainly not worth the experience. Will not be returning and I would suggest you try another restaurant as well.
Atmosphere: 1
Food: 1
Service: 1
John Goodwin
Good food. Good service. Extremely pricey. Will warn you. If you have knee problems will have issues withe the entrances. Won't being going back can't afford the water.
Atmosphere: 3
Food: 4
Service: 4
Jacob Claver
I recently had the pleasure of dining at 21 West End and let me tell you, their steak was so good, it could make a vegan reconsider their life choices.
The staff was friendly and professional and the atmosphere was swanky. I almost felt guilty for not paying more. Don't blame me if you end up becoming a regular
Atmosphere: 5
Food: 5
Service: 5
Katelynn Miller
An absolute dream to have a special dinner here! The food and service were top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crème Brûlée, French Onion
Zamir Lopez
Great date night location, great drinks, & great food. Wish the desserts were better but recommend to everyone.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smoked Ribeye Steak, Filet Mignon Wellington, Crispy Prosciutto Wrapped Muonster Golden Raisin and Caper Relish, Artichoke Dip
Danny (Gugie)
We had an awesome night, Taylor was our server and he was incredibly attentive and friendly. We had the crab cakes, sea bass, and apple tart- all great dishes, however, the Chilean sea bass was definitely the star. A light crust, perfectly seared on the outside but also seasoned and flavored throughout on the inside over a buttery risotto. Best I’ve ever had. Highly recommend!
Very good atmosphere. Friendly people. Attentive weight staff. The pork was extra tender and very delicious. The only improvement I would suggest would be the bread that comes before is tasteless and tough. Maybe the Caesar could be colder?
Atmosphere: 5
Food: 5
Service: 5
Vicki Kilgore
If you enjoy a great dining atmosphere, food that tantalizes the palate, and friendly professional hospitality, I highly recommend 21 West End. Husband had the Crab & Lobster Piccata, I had the 6 oz Filet Mignon Black & Blue with side of Scallops with Elderflower Bueere Blanc and the Crème Brûlée…give it all 5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
John Vance
The food was great. The only issue was I didn't learn of the specials until after I ordered. And then only because the table next to me was being told about them. I would have ordered the special had I known.
My Husband and I frequently visit 21 West End. The food and service is amazing. It is by far the premier place to eat in Fort Smith. Chase Campbells attention to service detail is unmatched. He is very friendly and professional. The entire staff are very welcoming and friendly.
I recently dined at 21 West End, and unfortunately, it was a huge letdown. The service was decent—our waiter was polite and attentive, even trying to resolve the issues we had with the food. However, the food itself was the real problem, and no amount of good service could make up for it.
We ordered three entrees and three appetizers, and every single dish was inedible. Everything was either overcooked or so salty that it was impossible to enjoy. The steak and lobster were particularly disappointing. I paid $70 for what was supposed to be a medium rare steak, but it came out closer to medium well. The lobster was rubbery and overwhelmingly salty. When we mentioned this to our waiter, he brought out another lobster, but it was just as bad—completely inedible.
This place used to be good, but it has gone downhill significantly. The only redeeming qualities are the drinks and the atmosphere, which are both quite good. But when it comes to the food, it's just not worth the price anymore. Maybe they should stick to serving drinks, because the dining experience was far from satisfactory.
Atmosphere: 3
Food: 1
Service: 3
I recently dined at 21 West End, and unfortunately, it was a huge letdown. The service was decent—our waiter was polite and attentive, even trying to resolve the issues we had with the food. However, the food itself was the real problem, and no amount of good service could make up for it. We ordered three entrees and three appetizers, and every single dish was inedible. Everything was either overcooked or so salty that it was impossible to enjoy. The steak and lobster were particularly disappointing. I paid $70 for what was supposed to be a medium rare steak, but it came out closer to medium well. The lobster was rubbery and overwhelmingly salty. When we mentioned this to our waiter, he brought out another lobster, but it was just as bad—completely inedible. This place used to be good, but it has gone downhill significantly. The only redeeming qualities are the drinks and the atmosphere, which are both quite good. But when it comes to the food, it's just not worth the price anymore. Maybe they should stick to serving drinks, because the dining experience was far from satisfactory.
Been here on multiple occasions. Can say that it has significantly declined in quality and service. I liked the atmosphere here previously because it was nice and moody. Now, the music is too loud. This place is on the pricier side but usually I thought it was okay because you pay for the service and atmosphere. It took 40 minutes for us to be served food. I asked for a straw since I sat down and it was repeatedly forgotten. Then, once we were served our food, we were rarely checked on.
The food itself is also very disappointing. They have a rotating menu but it’s been the same since April. This is not what I was expecting. My bigger issue is that the food we actually received was horrible. I ordered an entree Caesar salad with chicken (and I verified that this was a size that was possible). It was smaller than the side salad noted in the photos, underdressed and the chicken was very difficult to eat due to the dryness. The bread was very “wet” and dense. The salmon was undercooked but we couldn’t send it back and had to ask a different server because our server didn’t check on us. Overall, highly disappointed and the price was certainly not worth the experience. Will not be returning and I would suggest you try another restaurant as well.
Atmosphere: 1
Food: 1
Service: 1
Good food. Good service. Extremely pricey. Will warn you. If you have knee problems will have issues withe the entrances. Won't being going back can't afford the water.
Atmosphere: 3
Food: 4
Service: 4
I recently had the pleasure of dining at 21 West End and let me tell you, their steak was so good, it could make a vegan reconsider their life choices.
The staff was friendly and professional and the atmosphere was swanky. I almost felt guilty for not paying more. Don't blame me if you end up becoming a regular
Atmosphere: 5
Food: 5
Service: 5
An absolute dream to have a special dinner here! The food and service were top notch.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crème Brûlée, French Onion
Great date night location, great drinks, & great food. Wish the desserts were better but recommend to everyone.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Smoked Ribeye Steak, Filet Mignon Wellington, Crispy Prosciutto Wrapped Muonster Golden Raisin and Caper Relish, Artichoke Dip
We had an awesome night, Taylor was our server and he was incredibly attentive and friendly. We had the crab cakes, sea bass, and apple tart- all great dishes, however, the Chilean sea bass was definitely the star. A light crust, perfectly seared on the outside but also seasoned and flavored throughout on the inside over a buttery risotto. Best I’ve ever had. Highly recommend!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blackened Sea Bass, Crab Cakes
Easy one of the top restaurants in Fort Smith area. Great food. Great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spinach Salad, Filet Mignon Wellington, Duck Breast, Blackened Sea Bass, Crispy Prosciutto Wrapped Muonster Golden Raisin and Caper Relish, Crab Cakes, Artichoke Dip, Creme Brulee, Scallops and Risotto
Restaurantji Recommends
Pricey but nice. Server was fantastic.
Very good atmosphere. Friendly people. Attentive weight staff. The pork was extra tender and very delicious. The only improvement I would suggest would be the bread that comes before is tasteless and tough. Maybe the Caesar could be colder?
Atmosphere: 5
Food: 5
Service: 5
If you enjoy a great dining atmosphere, food that tantalizes the palate, and friendly professional hospitality, I highly recommend 21 West End. Husband had the Crab & Lobster Piccata, I had the 6 oz Filet Mignon Black & Blue with side of Scallops with Elderflower Bueere Blanc and the Crème Brûlée…give it all 5 stars!!!
Atmosphere: 5
Food: 5
Service: 5
The food was great. The only issue was I didn't learn of the specials until after I ordered. And then only because the table next to me was being told about them. I would have ordered the special had I known.
Great food. Great service from Steven.
Atmosphere: 5
Food: 5
Service: 5
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