“I love firehouse sub. It's my favorite sandwich store. I took my grandkids to eat there around 7 pm in fort Smith on Rogers. The food was excellent. When we were done I took everything in to the trash. As we were leaving the manager, a black lady, asked us to go clean the mess weade. The thing is that all that was left was a ti y scrap of meat and lettuce on the ground under the table. I left a tip, and put all of the trash and baskets away. There was no reason for her to be rude to us. Also always before I have been greeted loudly when walking into the store. That was lacking tonight. Thank you.“
“I went in to the store today, ordered 2 sandwiches to go, got home, opened the boxes and our sandwiches were cold, they hadn't been steamed, the bread was hard at the ends. I'm normally a huge fan of this store, but today I felt my $23 for 2 med sandwiches was wasted.“