As many times as we’ve eaten here, how have I not reviewed this one yet? Today it was fried mushrooms and the Big Red pizza. It has red sauce, mozzarella, pepperoni, Canadian bacon, Polish sausage (kielbasa) and hamburger, topped with cheddar cheese. Good stuff. Would get it again.
Atmosphere: 5
Food: 5
Service: 5
Nicky
Don’t get me wrong the food there is so so good. But from the managers down to the
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hurricane Pizza, Cheese Pizza
Agnessa Abasov
Had a medium "pizza of the gods", it was expensive and made me nauseous! Not sure if it's for me ?
Atmosphere: 3
Food: 1
Service: 5
Andrew Deal
It's a real shame how far this place has fallen. I really hate deleting a four star post and turning into a one. Every time is very disappointing because I know how good they
Atmosphere: 4
Food: 2
Service: 1
Nicole
Worse service ever. When we got there the host had his head down in his arms like he was trying to sleep. Our server… I do not have anything nice to say so I will skip that part. We sat there for 15 minutes before we were greeted, another ten minutes and drink order was finally taken, ten more glorious minutes until we received our drinks, fifteen minutes before she asked our order, both drinks were empty she never refilled our cups or checked on us. By the time our food came out we had enough and asked for to go boxes. She gave us our check, took our payment, brought receipt and change back without one word.
Atmosphere: 1
Food: 3
Service: 1
Kim Southerland
Would give -5 Stars if possible…Unbelievable extortion by a high level manager. Will NEVER eat here again. My son and I stopped at Hideaway after a wedding that I had done hair and make up at all day. We hadn’t eaten there in a while and were excited. I ordered the ATL I believe it’s called basically supreme small pizza, the starter salad and a drink he ordered a cheese and pepperoni medium sized pizza for himself and a drink. After we had ordered, the waitress came back and announced that she had a half cheese half pepperoni pizza, he thought it was for him, but we were sitting next to a large group and it was actually for them. I told him that I thought his order was a pepperoni pizza , and he got very disappointed because I had misunderstood that he wanted a half cheese, half pepperoni pizza instead of a cheese pizza with pepperoni. I stopped our waitress and asked her what we had ordered and she said a pepperoni pizza so I told her that I had misunderstood what he wanted and asked if she could correct the order she said not a problem. They had already started the first pizza but they would make a fresh pizza the way he wanted it ordered, my salad came out I ate it. Shortly afterward, Manager came over and said that they had her bosses boss in town today and he said absolutely not that we would have to pay for both pizzas. I asked her why we weren’t upfront and she said, normally we would never do this, but he made us come out and tell you that you have to buy both pizzas. I asked her if they had already started making the second pizza and she said yes I told her I didn’t wanna do that and she basically said they would call the police we were forced to take three pizzas , when we only needed two our total bill was $80 which is absurd and I am steaming mad and want to know who this person is and who his boss is because that is a ridiculous business practice to threaten and force a customer to take food and pay for food that they didn’t want. I didn’t want to have a huge fight in front of my son with the restaurant after a long day like we had so I just paid it and went but I promise you this, Mr. regional manager you’re a huge jerk and you lost a customer today. The waitress and the manager apologized to us, repeatedly and sincerely, but they said they had no choice. So yah, MrPizzaJerk thanks a lot for ruining my day, making my son feel terrible about expressing his desire to get the pizza he initially wanted To order, And for the fight, my husband and I had for the bill. This is not over I promise you.
Rob H
First time eating here so we went with one of their best pizzas and a couple of appetizers, ordered fried mushrooms and mozzarella sticks. Mozzarella sticks were average size and typical breading but the cheese was really good, The mushrooms on the other hand were excellent, breading nicely seasoned and not overcooked. For the pizza we ordered the Sicilian. When it came out I was worried the sauce being over the top of the pizza would overpower all the other ingredients, I was wrong the sauce was light on richness but not light on flavor. The crust hand tossed was light and crispy, and the itallian sausage was really good.The sweet Tea we ordered was not good, it tasted of artificial sweetener and gave you a chemical taste in your mouth. We had to ask for water because it was undrinkable.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fried
Spelunker 007
All around, good time and service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza
Thomas Baylan Horrocks
I have never been inside, but the drive thru window was superb service. Pizza was very good, fresh, and hot. Communication with management was top notch. They went above and beyond to make sure I was taken care of.
2/10/24 was the first time my wife and I had been here and we absolutely love everything about this place, food was awesome as was service and everyone we encountered. Their pizza reminds us of what you get on the east coast it's absolutely the best in Fort Smith.
Atmosphere: 5
Food: 5
Service: 5
DEB ESTHER
I think was kimberly i not remember wassss soooo gray and the pizza was amazing look like my italian pizza we go back each
Great food just way
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Palooza, Custom Pizza
As many times as we’ve eaten here, how have I not reviewed this one yet? Today it was fried mushrooms and the Big Red pizza. It has red sauce, mozzarella, pepperoni, Canadian bacon, Polish sausage (kielbasa) and hamburger, topped with cheddar cheese. Good stuff. Would get it again.
Atmosphere: 5
Food: 5
Service: 5
Don’t get me wrong the food there is so so good. But from the managers down to the
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hurricane Pizza, Cheese Pizza
Had a medium "pizza of the gods", it was expensive and made me nauseous! Not sure if it's for me ?
Atmosphere: 3
Food: 1
Service: 5
It's a real shame how far this place has fallen. I really hate deleting a four star post and turning into a one. Every time is very disappointing because I know how good they
Atmosphere: 4
Food: 2
Service: 1
Worse service ever. When we got there the host had his head down in his arms like he was trying to sleep. Our server… I do not have anything nice to say so I will skip that part. We sat there for 15 minutes before we were greeted, another ten minutes and drink order was finally taken, ten more glorious minutes until we received our drinks, fifteen minutes before she asked our order, both drinks were empty she never refilled our cups or checked on us. By the time our food came out we had enough and asked for to go boxes. She gave us our check, took our payment, brought receipt and change back without one word.
Atmosphere: 1
Food: 3
Service: 1
Would give -5 Stars if possible…Unbelievable extortion by a high level manager. Will NEVER eat here again. My son and I stopped at Hideaway after a wedding that I had done hair and make up at all day. We hadn’t eaten there in a while and were excited. I ordered the ATL I believe it’s called basically supreme small pizza, the starter salad and a drink he ordered a cheese and pepperoni medium sized pizza for himself and a drink. After we had ordered, the waitress came back and announced that she had a half cheese half pepperoni pizza, he thought it was for him, but we were sitting next to a large group and it was actually for them. I told him that I thought his order was a pepperoni pizza , and he got very disappointed because I had misunderstood that he wanted a half cheese, half pepperoni pizza instead of a cheese pizza with pepperoni. I stopped our waitress and asked her what we had ordered and she said a pepperoni pizza so I told her that I had misunderstood what he wanted and asked if she could correct the order she said not a problem. They had already started the first pizza but they would make a fresh pizza the way he wanted it ordered, my salad came out I ate it. Shortly afterward, Manager came over and said that they had her bosses boss in town today and he said absolutely not that we would have to pay for both pizzas. I asked her why we weren’t upfront and she said, normally we would never do this, but he made us come out and tell you that you have to buy both pizzas. I asked her if they had already started making the second pizza and she said yes I told her I didn’t wanna do that and she basically said they would call the police we were forced to take three pizzas , when we only needed two our total bill was $80 which is absurd and I am steaming mad and want to know who this person is and who his boss is because that is a ridiculous business practice to threaten and force a customer to take food and pay for food that they didn’t want. I didn’t want to have a huge fight in front of my son with the restaurant after a long day like we had so I just paid it and went but I promise you this, Mr. regional manager you’re a huge jerk and you lost a customer today. The waitress and the manager apologized to us, repeatedly and sincerely, but they said they had no choice. So yah, MrPizzaJerk thanks a lot for ruining my day, making my son feel terrible about expressing his desire to get the pizza he initially wanted To order, And for the fight, my husband and I had for the bill. This is not over I promise you.
First time eating here so we went with one of their best pizzas and a couple of appetizers, ordered fried mushrooms and mozzarella sticks. Mozzarella sticks were average size and typical breading but the cheese was really good, The mushrooms on the other hand were excellent, breading nicely seasoned and not overcooked. For the pizza we ordered the Sicilian. When it came out I was worried the sauce being over the top of the pizza would overpower all the other ingredients, I was wrong the sauce was light on richness but not light on flavor. The crust hand tossed was light and crispy, and the itallian sausage was really good.The sweet Tea we ordered was not good, it tasted of artificial sweetener and gave you a chemical taste in your mouth. We had to ask for water because it was undrinkable.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Fried
All around, good time and service and food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Custom Pizza
I have never been inside, but the drive thru window was superb service. Pizza was very good, fresh, and hot. Communication with management was top notch. They went above and beyond to make sure I was taken care of.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Soooo good!A bit pricey.But sooooo good!
Atmosphere: 4
Food: 5
Service: 5
2/10/24 was the first time my wife and I had been here and we absolutely love everything about this place, food was awesome as was service and everyone we encountered. Their pizza reminds us of what you get on the east coast it's absolutely the best in Fort Smith.
Atmosphere: 5
Food: 5
Service: 5
I think was kimberly i not remember wassss soooo gray and the pizza was amazing look like my italian pizza we go back each
Atmosphere: 5
Food: 5
Service: 5
Love the
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Meat Pizza, Large Fried Mushrooms, Garlic Knots
Great service and great food, the pest pizza in
Atmosphere: 5
Food: 5
Service: 5