Hook & Reel
6201 Rogers Ave, Fort Smith
(806) 701-2930
Recent Reviews
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Atmosphere is okay as is location. Service was good. Would have loved to like this eatery but the clam chowder was served Luke warm and I did not see or taste one clam. Server did reward my soup but barely. Ordered the oyster basket and literally couldn’t finish one piece. Batter was not good and the oysters didn’t even seem like oysters. I asked if the crab on the salad was real and no, it’s imitation crab meat. No crab bites aren’t real either, imitation too. The flounder fish basket my husband ordered didn’t taste like flounder. For the prices, I want real food with real taste. No we won’t return.
To start adding an 18% gratuity to the check when only two people are eating is at best unappealing. High priced and mediocre food. The service was horrible, but if the gratuity is already added to the check, why be courteous or attentive?
Kelly was our server and she was awesome! Very respectful and professional attitude! She really cares about her job and does it well! Oh yeah, and the food is delicious! Best seafood in town!!
We had a great experience at Hook and Reel in Fayetteville. Our server Yasmine was on time with EVERYTHING and very friendly and courteous! She made our dinner experience over the top!
Kay was awesome. Fast service and an amazing personality.
Our server Kayla was very good!!! Great experience and great food.
The restaurant atmosphere is very friendly and clean. We had less than 5 minute wait to be seated. The waitress was great. The food was plentiful and tastes amazingly delicious.
Extremely friendly staff who made us feel very comfortable and great food.
Kennedy was a great person she was outstanding and great service and a very nice person.
Restaurantji Recommends
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