Ordered online, ordered a family bucket. Didn't get the gravy, biscuits were smashed or crushed, chicken was soggy and fries were cold. Spent $50 I wish I hadn't.
Food: 1
Service: 3
rob. ridley
Food is kinda gone down hill. Didn’t have enough white meat to fill the order. Not what it used to be.
Food: 2
Service: 4
Celeste Kirksey
Drive thru time at lunch sucks
Atmosphere: 1
Food: 1
Service: 1
Hannah Garrett
If I could give less stars I would. We waited for almost 30 minutes for food, and it was still cold. They don’t have anything in stock. The woman who appeared to be the manager was not professional in the slightest and has no time management skills and could not get off her phone long enough to make sure food was actually getting dropped. The area around the soda machine was slick and sticky. The fries are burnt. The chicken is cold and they didn’t even have utensils for the mashed potatoes. We also were told one of the reasons we had to wait was because they had to cook fresh fries but the guys who came in after us got their food (including their fries) immediately after ordering. We will not be returning to this location for any reason. This location and manager (at least the manager working today at 830pm) is a joke.
Atmosphere: 1
Food: 1
Service: 1
Kia
Absolutely HORRIBLE. Don't bother wasting your money on this. Paid $15 for a big box 5pc tender combo with mac and cheese and fries. 12 single fries and 5 small tenders I received.
Atmosphere: 1
Food: 1
Service: 1
Sherry Kreiling
We stopped and got dinner to go after a day of hiking to waterfalls and rock hounding. We were dusty, sun burnt and looking a mess! Colton was amazing, and everyone behind the counter did great getting us our large order expeditiously!! Our hunger was real, and we left as Satisfied customers!!
Atmosphere: 5
Food: 5
Service: 5
Patricia
White meat was so small.
Food: 1
Service: 5
Recommended dishes: Fried Chicken
Koni Koenig
I can’t share any stars for Food, Service or Atmosphere as I didn’t end up getting supper for my hubby and I. It is 6:30 on a Monday evening, and after a most difficult day, we decided to pick up food to eat at home. We “wanted” a smaller family meal with 8 pcs of chicken and 1 side - BUT my husband loves spicy, and I can’t tolerate it. So I ‘attempted” to order 6 spicy dark (Nashville Hot) and 2 original recipe mild (thighs). I was immediately told that because of Health Code Requirements they could not ‘mix’ the Nashville Hot and Mild chicken, regardless of me suggesting that they use a separate container for “my” chicken. Then I was informed that they only had ‘crispy’ chicken ready, and it would be nearly 25 minutes for original recipe - but they still stated they couldn’t (or wouldn’t) mix the order. Needless to say - I left without getting any chicken. This was the 2nd fried chicken place I attempted to order from. Really, you can’t (or won’t) mix, AND you can’t see you are low on prepared chicken in order to make sure customers don’t have to wait? It wasn’t like I came for food during ‘off-peak’ hours. Dear Lord!!!!
Do not ever go to this KFC unless you want to be charged twice and the second order not even being the right amount. I paid for my order Which was $13 then the cashier April says my card didn’t go through and she Needs my card again I give her my card back. She then charges me 16. someone make the price makes sense!? I go in after work complaining that they charged me twice and they proceeded to tell me that they can’t give me my money back.
Service: 1
Elaine Reed
Good place to feed the family but the floors are very slippery at times
I stopped in while traveling because I wanted to try the new original flavored tenders. I didn't have to wait long after my offer to get them and enjoy the meal.
1 of my tenders was almost bald is breading but the rest looked and tasted great. Probably my new favorite tender. Highly impressed.
Mashed potatoes are tasteless mush compared to what they were in years past. The biscuit was slightly overcooked but enjoyable.
Good like always, nice service.
Atmosphere: 5
Food: 5
Service: 5
Used good coupons received in mail!
Atmosphere: 5
Food: 5
Service: 5
Ordered online, ordered a family bucket. Didn't get the gravy, biscuits were smashed or crushed, chicken was soggy and fries were cold. Spent $50 I wish I hadn't.
Food: 1
Service: 3
Food is kinda gone down hill. Didn’t have enough white meat to fill the order. Not what it used to be.
Food: 2
Service: 4
Drive thru time at lunch sucks
Atmosphere: 1
Food: 1
Service: 1
If I could give less stars I would. We waited for almost 30 minutes for food, and it was still cold. They don’t have anything in stock. The woman who appeared to be the manager was not professional in the slightest and has no time management skills and could not get off her phone long enough to make sure food was actually getting dropped. The area around the soda machine was slick and sticky. The fries are burnt. The chicken is cold and they didn’t even have utensils for the mashed potatoes. We also were told one of the reasons we had to wait was because they had to cook fresh fries but the guys who came in after us got their food (including their fries) immediately after ordering. We will not be returning to this location for any reason. This location and manager (at least the manager working today at 830pm) is a joke.
Atmosphere: 1
Food: 1
Service: 1
Absolutely HORRIBLE. Don't bother wasting your money on this. Paid $15 for a big box 5pc tender combo with mac and cheese and fries. 12 single fries and 5 small tenders I received.
Atmosphere: 1
Food: 1
Service: 1
We stopped and got dinner to go after a day of hiking to waterfalls and rock hounding. We were dusty, sun burnt and looking a mess! Colton was amazing, and everyone behind the counter did great getting us our large order expeditiously!! Our hunger was real, and we left as Satisfied customers!!
Atmosphere: 5
Food: 5
Service: 5
White meat was so small.
Food: 1
Service: 5
Recommended dishes: Fried Chicken
I can’t share any stars for Food, Service or Atmosphere as I didn’t end up getting supper for my hubby and I. It is 6:30 on a Monday evening, and after a most difficult day, we decided to pick up food to eat at home. We “wanted” a smaller family meal with 8 pcs of chicken and 1 side - BUT my husband loves spicy, and I can’t tolerate it. So I ‘attempted” to order 6 spicy dark (Nashville Hot) and 2 original recipe mild (thighs). I was immediately told that because of Health Code Requirements they could not ‘mix’ the Nashville Hot and Mild chicken, regardless of me suggesting that they use a separate container for “my” chicken. Then I was informed that they only had ‘crispy’ chicken ready, and it would be nearly 25 minutes for original recipe - but they still stated they couldn’t (or wouldn’t) mix the order. Needless to say - I left without getting any chicken. This was the 2nd fried chicken place I attempted to order from. Really, you can’t (or won’t) mix, AND you can’t see you are low on prepared chicken in order to make sure customers don’t have to wait? It wasn’t like I came for food during ‘off-peak’ hours. Dear Lord!!!!
Restaurantji Recommends
Ridiculously slow service. I was the only one in the lobby and they took forever. They had plenty of staff but didn't seem to be in any hurry.
Atmosphere: 1
Food: 1
Service: 1
Great food, and always clean and the people are friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw, Fried Chicken, Mashed Potatoes, Famous Bowl, Chicken Sandwich, Gravy
Do not ever go to this KFC unless you want to be charged twice and the second order not even being the right amount. I paid for my order Which was $13 then the cashier April says my card didn’t go through and she Needs my card again I give her my card back. She then charges me 16. someone make the price makes sense!? I go in after work complaining that they charged me twice and they proceeded to tell me that they can’t give me my money back.
Service: 1
Good place to feed the family but the floors are very slippery at times
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Cole Slaw, Fried Chicken, Chicken Sandwich, Mashed Potatoes & Gravy
I stopped in while traveling because I wanted to try the new original flavored tenders. I didn't have to wait long after my offer to get them and enjoy the meal.
1 of my tenders was almost bald is breading but the rest looked and tasted great. Probably my new favorite tender. Highly impressed.
Mashed potatoes are tasteless mush compared to what they were in years past. The biscuit was slightly overcooked but enjoyable.
Overall a great meal.
Atmosphere: 5
Food: 4
Service: 5
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