McDonald's

5712 Kelley Hwy, Fort Smith
(479) 709-9107

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Recent Reviews

I hate writing negative reviews, but we've had several similar experiences when we've gone inside. There are 2 kiosks where you can order. Both are always sticky, and one or the other tends to be out of order. If you want to order at the counter, you have to call out to the employees who are only focused on the drive-thru. They've gotten our order wrong so many times inside that it's ridiculous at this point. There isn't much seating. I will say the bathrooms...
It's not my favorite location but is close to my home. Usually slow as molasses, dirty tables, and the drinks station are covered in trash and flies. Of course, my last visit was the same as usual.
The employees running the registers flat out ignored me standing at counter until I got their attention & asked for ketchup & salt to which one happily replied "No, we don't have any, we're out" So I ask if they can get me some from "the line" they answer me no but I can have 2 sauces. At this point the cook comes and hands me a portion of ketchup... promote the cook! Then leaving, I can hear same cashier being rude to person in drive through....I...

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