McDonald's

Name: McDonald's
Address: 4900 Old Greenwood Rd, Fort Smith, Arkansas, 72903, US
Telephone: (479) 648-0385
Price range: $
Rating: 3.3

$ • Fast Food, Coffee Shops, Burgers

Hours:
4900 Old Greenwood Rd, Fort Smith
(479) 648-0385

Menu Order Online

About McDonald's

McDonald's is a fast food restaurant with a high turnover of staff, but the younger employees are typically friendly and quick learners. The restaurant can be very busy, with either long lines or a quick drive-through. The ice cream machine seems to be working more often than at other McDonald's. However, the entrance and parking lot are oddly shaped and can feel unsafe. The food is generally good, but there have been some issues with the taste of the Cokes recently. Customers have noted that the menu advertised a wrap meal, but when they asked for it, staff said there was no such meal available, which was confusing and felt like false advertising. The staff at this location are usually cheerful and friendly, with some employees engaging in friendly banter at the window. The atmosphere and lighting are warm and comforting, creating a pleasant environment. During curbside takeout, customers have reported that their food arrived hot, fries salted well, and drinks with balanced syrup and CO². The store is clean, and staff communicate well, especially during busy times. Handicap and veteran parking spots are available, and despite some issues, the location has shown good customer service, including replacing a complete order that was messed up. Overall, most staff do an excellent job serving customers, with a few exceptions like a drive-thru cashier who can be a bit rude and rush things. The restaurant maintains a positive atmosphere thanks to dedicated staff and management.