McDonald's

8311 Rogers Ave, Fort Smith
(479) 452-1204

Recent Reviews

Sort by
William Stefani

Really look like the staff for overworked and underpaid high levels of stress in the working environment
Possibly due to increase in cost food with no increase in wages barely

Atmosphere: 3

Food: 3

Service: 3

David Drude

Didn't go in- Drive thru- 215 in the morning and they had soft serve! Awesome friendly guy at the register and the value meals were actually great.
Daily double meals are fair priced and really tasty. Especially at this Mickey D's. Soft serve was perfect texture and what I remember from my youth.

Food: 5

Service: 5

Tim Leisen

The food here was okay, we didn’t get any service at all, and every single table had food on it and I was sick to my stomach.

Atmosphere: 1

Food: 3

Service: 1

Erick Below

This is not a 24hr location like it says.

Atmosphere: 3

Food: 3

Service: 3

Jane

I love McD but that's the worst tasting chicken strips I've ever tasted!

Atmosphere: 2

Food: 1

Service: 1

Annita Elaine Tash

Alma McDonald's is awesome

Atmosphere: 5

Food: 5

Service: 5

Zachary Reshovsky

WORST fast food experience in a long time, so much so that I look forward to writing a long COMPLAINT.

Took four rings to get service people to answer this question, followed by a service person who had no idea what he was talking about. I asked him for prices on a burger and at first couldn't answer the question, then quoted me $6 (but couldn't give an exact price), and when I did asked him for an exact price couldn't even take the time to look it up.

Bad service equals bad reviews! Please do better for the next customer! If McDonalds headquarters is reading this, please know Ill be taking my business elsewhere because of this location.

Chris E, H.

We've got a great new chicken sandwich.

Holly Kirkpatrick

I placed an order this morning at around 4:30 AM on the app And upon getting two the location, they told me when I got to the window that my order absolutely could not be made because they were serving breakfast. The menu on the screen showed that they were the serving day time menu and the app said that they were not serving breakfast until 5 AM. I told them to refund my order and was told that it would “take a while” And that they could give me no proof that I would be receiving a refund. I went back through the drive-through and spoke with someone else and they said that they canceled it, but could also give me no proof of a refund. It was absolutely ridiculous that apparently every single bit of their advertised menu was allegedly wrong, I was able to place my order, drive all the way over there, and they magically can’t make my order. No one tried to contact me beforehand, and they couldn’t even give me a simple refund receipt. Ridiculous!!

Atmosphere: 1

Food: 1

Service: 1

April Fougere

The worst McDonald's ever We ask for our food to be cooked to order they brought us our food the fries were cold the burgers were so hard and dried out you couldn't even eat them We asked for them to remake it fresh like we asked the first time The manager there said she's not making it fresh The girl brought it back to me I sent it back up there and said would you please cook this to order she literally brought her same food back they need to get their stuff together The manager was literally talking about us right in front of us like we wasn't even there she doesn't need to be a manager at all

Cathy Ross

The woman who was taking the orders and giving the food out the window older lady skinny looked to be a manager was highly rude I try to avoid this McDonald’s but it’s the only one open at night closest to me. She pretty much shoved the food out the window in my face and when I said thank you she completely ignored me. Very rude manager

Miley Shough28

The lady was rude and ask for a iced coffee messed up my order like damn pay for it they say i don’t pay for it did I'm so done with this McDonald don’t coming here

Ally Deen

This location is probably my favorite in FS, and as I've probably said in other reviews, were lucky to have only good to great options here, imo. The staff at this location are SO FRIENDLY, fast, and helpful. The food is fresh, hot, and they handle customization really well and accurately. The inside is always clean, even when they are busy. 10/10 happy customer :)

Atmosphere: 5

Food: 5

Service: 5

Brandon Hart

So I wanted to add this so I had it for document. I just went to McDonald’s early 11 o’clock this morning on July 8 with my daughter and I. I had a 10 piece nuggets and as I was eating it, I noticed two curly hairs under the Nuggets. I am sick to my stomach. I have never had anything like this happen before. I just really hope that it is head hair.

Atmosphere: 3

Food: 1

Service: 3

Becca Hanna

Well first off the lady wouldn’t tell me what’s actually on the fries, I asked it maybe it could have been the good stuff yk the Colombian stuff. She was very rude about it, McDonald’s maybe be nicer and I would actually spend money. The fries were nasty and frozen, at least they could have been heated up. My kid was screaming and crying the whole way home bc his fries were FROZEN.

Atmosphere: 1

Food: 1

Loading...