McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
9200 U. S. Hwy 71, Fort Smith
(479) 648-3939
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Amazing service! The manager and staff were so helpful today! In a hectic social climate it's nice to come with our grandson and feel welcomed and peace. We will be returning and our grandsons love the playroom and the staff is so friendly and patient. very clean and the food is awesome EVERY time we visit. Thank you for your service and a job well done. Everyone wants to tell the bad. This is a Praise Report. We should catch them doing great things instead of looking for bad...read full review
There is a new worker in this McDonalds that is EXTREMELY RUDE and unhelpful. I made a mobile order and came in to give my code. Only one person was at the front. I asked him about it and he said "I'm not the person to talk to about that. There's probably a number you should call." I explained that my app told me to give my code at the window and he said "I'm really not the person to talk to about that, I'm literally only trained to do this one thing" as he wiped a tray with a...read full review
There is a new worker in this McDonalds that is EXTREMELY RUDE and unhelpful. I made a mobile order and came in to give my code. Only one person was at the front. I asked him about it and he said "I'm not the person to talk to about that. There's probably a number you should call." I explained that my app told me to give my code at the window and he said "I'm really not the person to talk to about that, I'm literally only trained to do this one thing" as he wiped a tray with a...read full review
Ratings
Menu
Hours
| Monday | 5AM - 11PM |
| Tuesday | 5AM - 11PM |
| Wednesday | 5AM - 11PM |
| Thursday | 5AM - 11PM |
| Friday | 5AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
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McDonald's offers good food when orders are correct, though drive-through service can be inconsistent. The restaurant features a 5-star kid's indoor play area with amenities like a bathroom, climbing space, and tablet games. The staff and manager provide friendly service, creating a welcoming atmosphere that makes it a good spot for families. Customers often receive their correct orders quickly, though mistakes do happen occasionally, and wait times for pick-up orders can be a bit longer. The building and play area are kept very clean, and the food is prepared well and tastes delicious. However, there have been instances where staff talk loudly and share customer information, which can be embarrassing. Overall, McDonald's remains a popular place for families to enjoy good food and fun activities.