Pizza Hut
1923 Grand Ave, Fort Smith
(479) 783-4000
Recent Reviews
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Heath, the manager on grand avenue is awesome he def deserves a raise!!
Atmosphere: 5
Great customer service last night. ithink the managers name was Heath. answered all my questions and gave me options that best fit my budget. Really happy overall, this was my first experience at this particular Pizza Hut and will definetly be returning.
Atmosphere: 5
Food: 5
Service: 5
Great pizza and better service! Heath went above and beyond to make sure we got our large order exactly as we ordered it!
Atmosphere: 5
Food: 5
Service: 5
Heath was amazing!! Best manager yet!!
Atmosphere: 5
Food: 5
Service: 5
Heath took our order, very friendly and professional would highly recommend the store and there should be more people like Heath in the service department...Ty✨
Food: 5
Service: 5
I really love this pizza hut. They are very friendly. The service is on spot. Allie always makes sure everything is correct before giving my food. She has the best personalty
Atmosphere: 5
Food: 5
Service: 5
Heath made sure I had the best experience!!
Atmosphere: 5
Food: 5
Service: 5
Heath was awesome!
Atmosphere: 5
Food: 5
Service: 5
Was a nice visit, good lade back admsopher
Atmosphere: 4
Food: 5
Service: 4
the lady working tonight on 9/9 was incredibly friendly and went out of her way to help us out! the pizza is great too:)
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Heath was very good at helping me keep up the good work
Service: 5
Service was horrible took forever to give me my two pizzas i ordered 35 minutes ago
I reviewed this location six years ago with a one star. Since then, I have returned to see if things changed. I am happy to report that the staff has was friendly. The location is cleaner. And the food was great, true Pizza Hut style. If you are in a rush, it may be best to go inside. Kudos to the employees.
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: Cheese Sticks, Chicken Wings
Customer service was awesome
Atmosphere: 5
Food: 5
Service: 5
I just order my food and found a hair inside my melt I had called the store 4 times and when I did reach someone they put me on hold for 5-7 minutes and then hung up on me. I used to work at this store and slowly the quality has gone down and it’s saddening… The only good part I can state about this restaurant is that the answering service that picks up when the store DOESN’T was kind and helpful and polite. But when the service desk tried to make it right I called the store to double check the replacement was on the way, a lady answered, didn’t give her name, said she was the only one in store so there COULDN’T be a hair, and proceeded to snap at me saying I do this all time when the last time we ordered something from them we never complained. The when she hung up on me, I tried to call back and she just left the phone sitting on the counter and walked away not once but two times. I would have happily brought the food back for a replacement but with that attitude, I realize why I don’t order pizza from Pizza Hut anymore. Even got a voice recording of how she acted too. Unbelievable.
Atmosphere: 2
Food: 1
Service: 1
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