Subway
12300 US-71 D, Fort Smith
(479) 434-3003
Recent Reviews
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The young ladies working there today were great. Came in with my family, 8 total, at lunch time and they got us through quickly.
Atmosphere: 5
Food: 4
Service: 5
If I could give higher stars I would we had Chelsea serve us and she was amazing. She greeted us as soon as we walked in she was cheerful through the whole process made sure we got exactly what we wanted on our sandwiches asked if we wanted extra of anything. I even got a cookie fresh out of the oven since they ran out earlier. Best Subway experience we have ever had. Keep up the GREAT work girlie đ
Atmosphere: 5
Food: 5
Service: 5
Chelstie is great! Always smiling and upbeat!
Atmosphere: 5
Food: 5
Service: 5
Sent an email to them about my experience and all I got back was an attitude. The amount of food on my sub compared to the price was ridiculous
Atmosphere: 1
Food: 1
Service: 1
They turned off the sign at the street and they turned off the menu at the drive through. When we drove up to the window the girl was in her phone.
Food: 4
Service: 1
I ordered the garlic philly cheese steak and after getting home and opening my sandwich it was missing the garlic aioli and the cheese sauce that were supposed to be the main selling points for that sandwich.
Atmosphere: 2
Food: 1
Service: 2
If I could give this a 0/5 review I would. As someone that worked at this location several years ago I understand how this franchise treats their employees, but the lack of customer service now is disappointing. I had placed an online order, and showed up a few minutes early in the drive thru. I saw two cars out front so I understood they may not get to me right away, but I waited over 10 mins without even a âhelloâ or âweâll be right with youâ. I eventually pulled up to the window to a girl that had a very harsh look on her face that made me feel very unwelcome, and was also not wearing a headset. If the headsets werenât working they shouldnât had a note outside, but they didnât. She didnât say âhelloâ or âsorry for your waitâ. I told her I had a pick up order she didnât say anything but ask for my name and then she gave me my order without saying âhave a good dayâ or âsorry for your waitâ or anything at all. Very disappointing in how this location how gone such down hill. I will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Such a nice lady here today! She made my order to perfection. Clean restaurant and bathroom.
Atmosphere: 5
Food: 5
Service: 5
Shame on you! The poor girl working behind the counter was coughing, sneezing, wheezing, and looked like she was about to faint. When asked if she was okay, the girl gave a faint smile and asked for our order. We left immediately! She is clearly not well! Shame on her for working and shame on whoever allowed her to!
Atmosphere: 1
Food: 1
Service: 1
Pulled up to the drive through as I usually do, and I sat there for around 3-5 mins with no one greeting me. I assumed the alert inside must have not went off, and upon arrival I noticed two cars up front so I also thought they might just be busy. I pulled around front and thought, âIâll just go inside and get in lineâ. When I got in there the sandwich artist was making a sub for what looked like one person inside. I was greeted with, âdid you have an online orderâ? I mentioned that I did not and was then told, âwell I just got a TON of online orders, so it will be SEVERAL minutesâ. With that I said I could just leave and they were pleased with that offering it seemed. Was just wanting a sandwich, but didnât happen today.
Service: 1
Restaurantji Recommends
Service was EXCELLENT!! But seriously if you own this Subway, it is not ok that you only have 1 person working. It's unsafe.
Atmosphere: 5
Food: 5
Service: 5
New ownership, they keep it clean,
Atmosphere: 3
Food: 5
Service: 5
Under New Management now.Iâm not being racist. They canât understand English without a manager there to help out. They donât understand double meat or most of the names of veggies. I gave them a dollar tip out of pity. IâLL NEVER GO BACK HERE!!! Go at your own risk.
We had protein bowls. Kid barely put any spinach in either bowls. He did chop anything. Put whole slices of bacon in mine!
Food: 4
Service: 1
Recommended dishes: Buffalo Chicken
Great food! Quick service!
Atmosphere: 5
Food: 5
Service: 5
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