Sweet Bay Coffee Co

There spicy Chi is the best in fort smith , I give sweet bay 5 stars its always good !

Atmosphere: 5

Food: 5

Service: 5

Good service !

Atmosphere: 5

Food: 5

Service: 5

Prices are bit high, but overall great store and staff

Atmosphere: 5

Food: 5

Service: 5

We were rushed out at closing time after spending $115. Manager tried to make us leave before we had all of our food items (we agreed to have everything in to-go containers) saying everyone had to leave and he had to lock the door. They close at 3 now on Sunday and he did this at 3:05. He went to every table telling people they had to leave now. There were at least 12 people inside who had just ordered. Usually when you order food and coffee from somewhere you’re able to finish it up while staff shuts down/ closes. Not the case here. Never had this happen at ANY restaurant or coffee shop. We ate our food at the outside tables in the cold.

Atmosphere: 1

Food: 5

Service: 1

I’m very disappointed with the way my family and I were treated during our most recent visit. We are regular customers and have supported this coffee shop for quite some time, which made this experience even more upsetting.The staff was dismissive and unprofessional, and we were made to feel unwelcome from the moment we arrived. Simple courtesy and respectful customer service were lacking. This treatment was unexpected and unacceptable, especially toward regular customers. We are now looking for a diffrent coffee shop to support.

Atmosphere: 5

Food: 4

Service: 1

Why don't we know how many calories goes in our drinks? Imagine trying to drink healthier! You can't here.

Atmosphere: 1

Food: 1

Service: 1

I have not lived in Fort Smith for 11 years now, but every time I visit a daily stop at Sweet Bay is a must!!! The coffee, the food, the atmosphere... I can't get enough! I enjoy both locations equally!

Atmosphere: 5

Food: 5

Service: 5

VERY DISAPPOINTED! They took many excellent items off their menu!! Especially the Caprese Grilled cheese sanwich!
Why??

Drove through to order 2 sandwiches and 2 iced mochas and it came out to $45!!!? Wayyyyy overpriced

Me and my mom when for coffee and a begal this morning, we ordered are food and drinks, we got to the drive thru window. The girl at the window was rude and unprofessional. She threw are begals at us. And felt rushed as she was pushing are coffee at us. I mean a little good morning would be nice. And also if you don't like your job please act like you do and be nice to coustmers

Atmosphere: 1

Food: 1

Service: 1

I really like Sweet Bay Coffee but I had to drive from Poteau to Ft. Smith to find out that their online website showed that they were open until 7pm at the creekmore park location on Sunday. In fact, they were not open and it was a completely wasted trip! It would be fantastic if they would update their hours so people would know in the future.

Atmosphere: 2

Food: 4

Service: 1

I have been to this location many times and have had good experiences, this morning, however on my best friend’s wedding day, I drove through the drive-through to get morning coffee for my sweet bride friend. My experience today was not a pleasant one, the sweet little girl at the window was fantastic. Her smile and kindness was beautiful! However, the young man in charge was extremely rude to her and to me in the drive-thru, I understand you’re busy on a Saturday morning, but you’ve just lost a long time customer! Sometimes being kind is more important than yelling at employees unnecessarily and making them feel less than! Not to mention, invading her space and taking over the job she was well in control of! Thank you, sweet girl for taking the best care of me, I hope he changes his attitude soon because no one should have to work for someone like that!

Service: 1

The Caramel iced coffee is delicious!

Atmosphere: 4

Service: 5

I meet friends here regularly. I remember when bands used to play here and there were open mic nights. They should consider bringing that back.

Atmosphere: 5

Service: 5

Worst cappuccino I’ve ever had. Cup was filled to the rim with milk and a single shot of espresso was poured into it. Basically paid ~$5 for a cup of milk.

Food: 1