Wendy's

1000 Towson Ave, Fort Smith
(479) 782-9486

Recent Reviews

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Mitchell Blythe

Very rude employees. I ended up leaving without getting anything.

Service: 1

Robert Break

Great food Great service nice clean cool place Great Job everyone here !!!!

Atmosphere: 5

Food: 5

Service: 5

Estella Luna

So we pulled up to Wendy’s and at first the lady taking our order seemed nice. But then we started having trouble hearing her, so I turned my car off just to try and hear better. Instead of being patient, she got rude with us for not talking loud enough.

She told us to just pull forward, and when we got to the window, her attitude got even worse. I told her our order again, and she made some rude comment. At that point, we just left. I’m not about to spend money on food from someone who can’t even be decent to their customers. Do better.

Atmosphere: 1

Food: 1

Service: 1

Jamie H

I come to this Wendy's fairly often bc I work nearby (I don't eat out a lot but when I do it's usually here lol) and there's always this grey haired gentleman at the window that hands me my food and he is always just so polite and happy to be there and just the epitome of great customer service. All of the staff there is nice and the food quality is great and I've never had a wrong order. Thank you guys for being such a great team!

Atmosphere: 5

Food: 5

Service: 5

Lisa Trimble

Drive thru needs better help. It is taking 20 minutes to get through 3 cars. Frustrating

Atmosphere: 5

Food: 5

Service: 1

Joan Kalista

Food was what you would expect. It was so cold in the lobby, we had to go outside to warm up and the bathroom smelled funny. Kind of like a stockyard, but it was clean.

Atmosphere: 2

Food: 4

Service: 5

CHRYSTAL LYNN GUENTHARDT

Fantastic food, friendly service – what more could you ask for?

Mandy mandy

Everything was dry customer service was nice. They only put a little fries in a big container and the burger was dry I choked and they didn't even give me ketchup.

Atmosphere: 1

Food: 1

Service: 1

Ninja Charles

Poor customer service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Baconator

john cross

Not as fast as years past, good service. Huge potholes in lot and drive through

Food: 3

Service: 4

lori jones

We had dine in today. He had the chilli cheese baked potato and a fish sandwich and I had the chili cheese baked potato and sweet tea. For the price if $15 it was a large portion, the right temperature, and very tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chili, Fried Chicken Sandwich And, Cheese Fries, Baconator Fries

Jeremy Burnett

Zero stars! I'm a doordasher and I seen with my own eyes an employee leave with my customers order after lying straight to my face that they accidentally gave it to someone else. Even the sauce matched my customers order disgusting group of people!

Ronnie D Lincks

My order was totally wrong! And I had her repeat it. I'm totally disappointed and dissatisfied.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Hamburger

coolscorp (xicadelik)

I came here with a friend to use a coupon i received in mail for free cinnabon with purchase i dont prefer to eat fast food and the following pictures will show u why.. this is not first time ive received such poor quality food at a Wendys n even other fast food joints so im really not much surprised ill keep avoiding eating this stuff the service,was absolutely fabolous and i have nothing but good words for my amazing bubbly cashier who most graceously offered me a few discounts! Just cause she could and i hadnt even open my food bag till i got home but she made my day n for having to stomach those fries i dint even finish yeah im very pleased with the customer service u guys keep up the good work not your foult the food comes lacking unless its the QC manager or corporate who allows it (i used to work a,wendys) ik not much can be done stay strong guys!

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Baconator

Here and Genderqueer.

Food is decent for a fast food place. Staff is pleasant and nice.

Atmosphere: 4

Food: 3

Service: 5

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