Hundreds of orders taken and hundreds never made for the Super Bowl. This company ruined a LOT of parties. They have yet to apologize or even give refunds of the hundreds of dollars they have already collected. They could have called the customers to let them know, they wont have the orders done so HUNDREDS of people had to scramble to find party food. This place needs to be shut down if nothing else, for theft. Still no refunds. Very bad management
Atmosphere: 1
Food: 1
Service: 1
G
I’m sure they were overwhelmed with the abundance of order because of the Super Bowl but it took my order 2 1/2 hours to be ready for pickup. Then when I got home, I had 5 sticks of celery and 5 sticks of carrots!!!! Really??! Not what I usually get with a large order! I don’t think they were prepared for game night…. Not like in the past; very disappointed!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Parmesan Wings, Wings, Gralic Parmesan Bone in Wings
Miranda Pham
Every time I come here I always find an extra wing or two in my order! Whoever is doing that, I would like for you to know that you are doing an outstanding job! If it is a mistake, just know that it is a well appreciated mistake
Food: 5
Sammy Hooten
Have you ever wanted a good wings and sports combo? Wingstop does just that. So, firstly and most importantly, the food is up first.
First, the food. No matter what flavor you get, I can guarantee they'll be good. Each wing is really, really good. They taste like they came from a Michelin star restaurant. Your fingers will get drowned in liquid from how saucy and tangy they are. Your teeth will thank you. The tenderness is impressive. And they are fresh with great seasoning. You'll be wanting more with each bite, especially if you get buffalo. Along with the wings, their sandwiches can't be forgotten either, as they can taste better than wings some days, with all the same qualities. The food is a 5. Unfortunately, the service wasn't the best, which takes me to my next point.
Second, the service. The lady at the counter sat us down quickly, but it slowed after that. The waiters were normal but seemed a bit aggravated. After ordering, it took 30 minutes to get our food. I don't know what happened, but it feels like someone wasn't paying attention, or they just got to us late. Mainly, we got the idea that nobody was really trying that day. While underwhelming, I think a few more incentives to get the job done or more workers at popular times would improve wait times. The service gets 3 stars. Sadly, we have to go down even a little more to the atmosphere, which is third point.
Third, the atmosphere. If I'm being honest, it was rough. There were minimal decorations, no music, and almost no chatter. This place didn't really have a warmth or lively feeling to it. Cool lights, an mp3 or some type of music, and more enjoyment around the restaurant would aid in a better experience here. I mentioned football, which is what makes the atmosphere sustainable. Nfl or college games on the TV with wings just pair well together. The atmosphere gets 2 stars. Going back up, though, the price is my final point.
Finally, the price. My family of 5 ate here for around 40-50 dollars if I recall. This place feeds everyone and is a bit better than median prices nowadays, which is really all you can ask for. Because of that, the price gets 4 stars.
In conclusion, come here for the delicious food and sports. If Wingstop can improve their service a little bit and add to the atmosphere, this could easily be a five-star establishment!
Haven't eaten the food yet the young lady that helped me was very nice. She definitely deserves all good things. My first time to a Wingstop and will come back because of this employee
Atmosphere: 5
Service: 5
Recommended dishes: Parmesan Wings, Wings, Gralic Parmesan Bone in Wings
Tonya
Got wings for delivery. Got here on time. Everything was still warm. The boneless hickory smoked BBQ wings were so good. The fries were amazing and the sweet tea was just sweet enough.
Whats the purpose of doing an online order with a specific pick up time and it being late.... I pre-ordered our food in mid-afternoon for a 7:15 pick up, so its not like I ordered it at rush hour and was added to the pile. On top of that wait it's NOT FRESH. WHY?!?!?!
Food: 1
Service: 2
Kivalina Lawrence
I had never been to a wing stop until recently but they’re good! The chicken is consistently moist, the sauces are flavourful, and the dips are chilled. Lots of drink options. Their fries are better when well done, otherwise they taste a little raw. The voodoo fries are hot!
Was glad to find the wind stop in fort smith . Food was just as I remembered.
Atmosphere: 3
Food: 5
Service: 4
Ashton Darcy
Food wasn't great. Service was awful, with very long wait time. The lady at the counter had on a think black face mask and mumbled and you could hear anything she said. And the temperature in the building was -30 degrees. Had to go to my car to get a coat during my 40 minute wait on my food.
Atmosphere: 1
Food: 1
Service: 1
abby mcbride
got all the way home with a 40 dollar meal to realize there was no ranch in the bag. very upset meal is not complete without it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Seasoned Fries, Wings
keyn s
Ordered 100 wings to go, were poorly seasoned. Expected better
Atmosphere: 3
Food: 2
Service: 4
kaylee s
Ordered 100 wings to go, were poorly seasoned. Expected better
Hundreds of orders taken and hundreds never made for the Super Bowl. This company ruined a LOT of parties. They have yet to apologize or even give refunds of the hundreds of dollars they have already collected. They could have called the customers to let them know, they wont have the orders done so HUNDREDS of people had to scramble to find party food. This place needs to be shut down if nothing else, for theft. Still no refunds. Very bad management
Atmosphere: 1
Food: 1
Service: 1
I’m sure they were overwhelmed with the abundance of order because of the Super Bowl but it took my order 2 1/2 hours to be ready for pickup. Then when I got home, I had 5 sticks of celery and 5 sticks of carrots!!!! Really??! Not what I usually get with a large order! I don’t think they were prepared for game night…. Not like in the past; very disappointed!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Parmesan Wings, Wings, Gralic Parmesan Bone in Wings
Every time I come here I always find an extra wing or two in my order! Whoever is doing that, I would like for you to know that you are doing an outstanding job! If it is a mistake, just know that it is a well appreciated mistake
Food: 5
Have you ever wanted a good wings and sports combo? Wingstop does just that. So, firstly and most importantly, the food is up first.
First, the food. No matter what flavor you get, I can guarantee they'll be good. Each wing is really, really good. They taste like they came from a Michelin star restaurant. Your fingers will get drowned in liquid from how saucy and tangy they are. Your teeth will thank you. The tenderness is impressive. And they are fresh with great seasoning. You'll be wanting more with each bite, especially if you get buffalo. Along with the wings, their sandwiches can't be forgotten either, as they can taste better than wings some days, with all the same qualities. The food is a 5. Unfortunately, the service wasn't the best, which takes me to my next point.
Second, the service. The lady at the counter sat us down quickly, but it slowed after that. The waiters were normal but seemed a bit aggravated. After ordering, it took 30 minutes to get our food. I don't know what happened, but it feels like someone wasn't paying attention, or they just got to us late. Mainly, we got the idea that nobody was really trying that day. While underwhelming, I think a few more incentives to get the job done or more workers at popular times would improve wait times. The service gets 3 stars. Sadly, we have to go down even a little more to the atmosphere, which is third point.
Third, the atmosphere. If I'm being honest, it was rough. There were minimal decorations, no music, and almost no chatter. This place didn't really have a warmth or lively feeling to it. Cool lights, an mp3 or some type of music, and more enjoyment around the restaurant would aid in a better experience here. I mentioned football, which is what makes the atmosphere sustainable. Nfl or college games on the TV with wings just pair well together. The atmosphere gets 2 stars. Going back up, though, the price is my final point.
Finally, the price. My family of 5 ate here for around 40-50 dollars if I recall. This place feeds everyone and is a bit better than median prices nowadays, which is really all you can ask for. Because of that, the price gets 4 stars.
In conclusion, come here for the delicious food and sports. If Wingstop can improve their service a little bit and add to the atmosphere, this could easily be a five-star establishment!
Atmosphere: 2
Food: 5
Service: 3
Recommended dishes: Parmesan Wings, 4 Crispy Tenders, Mango Habanero, Wings, Chicken Sandwich
Haven't eaten the food yet the young lady that helped me was very nice. She definitely deserves all good things. My first time to a Wingstop and will come back because of this employee
Atmosphere: 5
Service: 5
Recommended dishes: Parmesan Wings, Wings, Gralic Parmesan Bone in Wings
Got wings for delivery. Got here on time. Everything was still warm. The boneless hickory smoked BBQ wings were so good. The fries were amazing and the sweet tea was just sweet enough.
Food: 5
Service: 5
Recommended dishes: Hickory Smoked BBQ, Seasoned Fries
Whats the purpose of doing an online order with a specific pick up time and it being late.... I pre-ordered our food in mid-afternoon for a 7:15 pick up, so its not like I ordered it at rush hour and was added to the pile. On top of that wait it's NOT FRESH. WHY?!?!?!
Food: 1
Service: 2
I had never been to a wing stop until recently but they’re good! The chicken is consistently moist, the sauces are flavourful, and the dips are chilled. Lots of drink options. Their fries are better when well done, otherwise they taste a little raw. The voodoo fries are hot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 4 Crispy Tenders, Mild, Hickory Smoked BBQ, Seasoned Fries, Wings
Very great wings any great deals for you
Atmosphere: 5
Food: 5
Service: 5
I LEFT WITH THE ROOF OPEN
I LOVE THE ATMOSPHERE AND THE SERVICE THEY GAVE ME THE DELICIOUS FOOD 10/10
-THE ENVIRONMENT IS GOOD 👍
-THE SERVICE THEY GAVE WAS INCREDIBLE 🫢
-THE FOOD NOTHING TO SAY 😋
I WOULD RETURN 100% I RECOMMEND IT 100%
😍👌👌👌
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was glad to find the wind stop in fort smith . Food was just as I remembered.
Atmosphere: 3
Food: 5
Service: 4
Food wasn't great. Service was awful, with very long wait time. The lady at the counter had on a think black face mask and mumbled and you could hear anything she said. And the temperature in the building was -30 degrees. Had to go to my car to get a coat during my 40 minute wait on my food.
Atmosphere: 1
Food: 1
Service: 1
got all the way home with a 40 dollar meal to realize there was no ranch in the bag. very upset meal is not complete without it.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Seasoned Fries, Wings
Ordered 100 wings to go, were poorly seasoned. Expected better
Atmosphere: 3
Food: 2
Service: 4
Ordered 100 wings to go, were poorly seasoned. Expected better
Atmosphere: 3
Food: 2
Service: 4
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