I am a loyal customer of Sonic Drive In. This is the second time I have ordered the LARGE order of outstanding Groovy Fries and received a large container with a small order of tepid mushy unsalted fries. Not acceptable. It is called Bait and Switch, Illegal to advertise a product, sell that product, then switch the product for something else. Also false advertising. Owner you need to get it under control or it can destroy your business.
Alex
Ain't no reason for it over 5 minutes, then once we left we went to the little speaker where you park, take even longer, after we finally got our order taken, and was charged full price for the special item when it didn't even come with the special part of it. We weren't even told that they were out of stock of it, which it we were told that would've been reasonable! Things happen!
Scott “Bigfoot” Shultz
The prices went through the roof, the quality of food is not worth the cost. Wendy's is close enough that it's justifiable to drive too since the prices are about the same, the quality of food far surpasses Sonic's. Wendy's is in my opinion the best burgers around, only because Hardee's is nowhere close yet.
Denise Mcdorman
Great flavored water. The foods getting even more expensive but when I can afford it I get a bacon cheeseburger and onion rings.
Cassie Raines
Don't ask for chili to be added to anything. They charge you a dollar and give you less then a side of ketchup. I have had this happen twice now.
Katelin Antley
My food had these black streaks on it. They would have seen it because it's in an easily viewable place, but they decided to just give this to me anyway rather than remake it. Its probably mold or cleaning product from the grill. I don't get upset about anything other than knowingly serving customers mold on their food. Everything is usually great.
Dyann Rickel
Chicken nuggets are good
Atmosphere: 5
Food: 5
Service: 5
Krista Miller (Krista)
My favorite place!
Atmosphere: 5
Food: 5
Service: 5
Krista Miller
My favorite place!
Rayven Night
The female servers are almost always great. There's one guy server there that you can just tell he hates his job and he's always upset but outside of that I don't have many issues with staff. They almost always put cheese on my burgers if I ask for no cheese. That's my top complaint. They also put extra salt on tots I request no salt.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sonic Cheeseburger, Corn Dog, Chicken Strip Dinner, Cheeseburger, Tots
So I live 5 minutes from Sonic. I got 3 drinks, one side, and 2 chili cheese burritos. I placed my order at 5:05 pm. We didn't get home with our food right until 6:10pm. Needless to say we had to have it remade 4 times and where told that they were correct twice. I'm not one to make a bad review, but this happens EVERY time we go to Greenbrier Sonic!
Atmosphere: 2
Food: 2
Service: 1
Rachel Hendricks
Love, Love, Love, Sonic❤️🫶😊
Atmosphere: 5
Food: 5
Service: 5
Nancy Blake
Friendly service and order was wonderful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sonic Cheeseburger, Chili Cheese Coney, Cheeseburger, Tots
Patti Heath
Service was great and carhop was very nice and professional.
I am a loyal customer of Sonic Drive In. This is the second time I have ordered the LARGE order of outstanding Groovy Fries and received a large container with a small order of tepid mushy unsalted fries. Not acceptable. It is called Bait and Switch, Illegal to advertise a product, sell that product, then switch the product for something else. Also false advertising. Owner you need to get it under control or it can destroy your business.
Ain't no reason for it over 5 minutes, then once we left we went to the little speaker where you park, take even longer, after we finally got our order taken, and was charged full price for the special item when it didn't even come with the special part of it. We weren't even told that they were out of stock of it, which it we were told that would've been reasonable! Things happen!
The prices went through the roof, the quality of food is not worth the cost. Wendy's is close enough that it's justifiable to drive too since the prices are about the same, the quality of food far surpasses Sonic's. Wendy's is in my opinion the best burgers around, only because Hardee's is nowhere close yet.
Great flavored water. The foods getting even more expensive but when I can afford it I get a bacon cheeseburger and onion rings.
Don't ask for chili to be added to anything. They charge you a dollar and give you less then a side of ketchup. I have had this happen twice now.
My food had these black streaks on it. They would have seen it because it's in an easily viewable place, but they decided to just give this to me anyway rather than remake it. Its probably mold or cleaning product from the grill. I don't get upset about anything other than knowingly serving customers mold on their food. Everything is usually great.
Chicken nuggets are good
Atmosphere: 5
Food: 5
Service: 5
My favorite place!
Atmosphere: 5
Food: 5
Service: 5
My favorite place!
The female servers are almost always great. There's one guy server there that you can just tell he hates his job and he's always upset but outside of that I don't have many issues with staff. They almost always put cheese on my burgers if I ask for no cheese. That's my top complaint. They also put extra salt on tots I request no salt.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Sonic Cheeseburger, Corn Dog, Chicken Strip Dinner, Cheeseburger, Tots
Restaurantji Recommends
So I live 5 minutes from Sonic. I got 3 drinks, one side, and 2 chili cheese burritos. I placed my order at 5:05 pm. We didn't get home with our food right until 6:10pm. Needless to say we had to have it remade 4 times and where told that they were correct twice. I'm not one to make a bad review, but this happens EVERY time we go to Greenbrier Sonic!
Atmosphere: 2
Food: 2
Service: 1
Love, Love, Love, Sonic❤️🫶😊
Atmosphere: 5
Food: 5
Service: 5
Friendly service and order was wonderful.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sonic Cheeseburger, Chili Cheese Coney, Cheeseburger, Tots
Service was great and carhop was very nice and professional.
Atmosphere: 5
Food: 5
Service: 5
Always fresh and great service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Coney, Tots
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